FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
14032 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 185
September 24, 2020 at 6:13 AM

Jay was very helpful

Jay's friendly and helpful service made the process of refinancing easy. His voicemail says if I don't call you back within 30 minutes, text me. I never once had to text. The company emails videos at each stage of process, so you know where you are & what is coming next.

Abby's Tip: It's all about the documents. Gather & send

Conventional 20 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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September 23, 2020 at 11:22 PM
Recommend's Kelly

Above and Beyond

The mortgage loan process can be a daunting and intense journey, but Team Taylor was absolutely amazing. My fiancé and I specifically worked closely with Yvette Cortes. She was the absolute best. She kept us informed of the process and communicated with us the entire way. She returned emails and texts very quickly, even on her days off. She fought for our loan and didn't give up. I would recommend them a million times over. You can not go wrong with Team Taylor.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 23, 2020 at 7:49 PM
Recommend's Daniel

First time home buyer

Daniel and his team were very helpful and explained everything in detail

Loan Officer
FHA 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs
Branch: Victorville, CA
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September 23, 2020 at 6:18 PM

Great Loan Officer

Jonathan and his team were very helpful throughout the entire process. Everything was handled in a timely manner and I would highly recommend them.

Conventional Pennsylvania

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September 23, 2020 at 2:34 PM
Recommend's Greg

SMART, Responsive, Creative, Accommodating, Professional

Greg was knowledgeable and responsive throughout the process. He was extremely creative and educated me on alternate ways to finance to get the lowest rate! While we did hit a little hiccup, he acted immediately, super responsive and did everything in his power to rectify the situation and we still closed. I would HIGHLY recommend Greg and the team for the next home purchase!

Jerry's Tip: he is super responsive on email and also calling his cell phone. Loved his creativity and also got me an even lower loan than anyone else!

Loan Officer
Jumbo Other Florida
Closed on time
Responds quickly
Loan met my needs
Branch: City of Westlake, FL
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September 23, 2020 at 11:24 AM

Home Purchase

Matt was extremely helpful and responsive throughout the mortgage approval process. He provided weekly updates and ensured that I was satisfied through every phase. I highly recommend Matt to future home buyers.

Conventional 30 Year Fixed Pennsylvania
Closed on time
Responds quickly
Loan met my needs

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September 23, 2020 at 8:40 AM
Recommend's Jennifer

Answers questions quickly

Our loan officer replied and answered all of our questions in a timely manner. We would use this company again for closing on a home, refinancing, etc. The main downside is that our loan, like most loans, is sold almost immediately to another company after closing. We do not like the companies that our loan has been sold to; we have had multiple problems with the other companies (Central Loan, Arvest, etc.).

Erin's Tip: Keep copies of all documents, digital and hard-copy.

Loan Officer
Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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September 22, 2020 at 8:31 PM
Recommend's Greg

Exceptional Service

Greg was GREAT!! He answered every call, every question and concern. He understood the timeframe that we were working with and got us to closing on time! I highly recommend him.

Koshka's Tip: Make sure you have all of your documents in order and things should go smoothly.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: City of Westlake, FL
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September 22, 2020 at 2:16 PM
Recommend's Matt

Above and Beyond - the Dream Team!

After all the hard work and effort of the Andre Team I was able to get my building construction loan to start my dream house project! The team went out of their way to make my experience effortless! Thanks so much for all of your hard work and professionalism ***

Loan Officer
Conventional Other Florida
Closed on time
Responds quickly
Loan met my needs

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September 22, 2020 at 10:20 AM

1069 Truffles Ct., Apopka, FL

What a great company, and what a great team, starting with Ryan. Kept us informed of the process, and signing virtually was a breeze. Thanks to you Ryan and your team!

Conventional Florida
Branch: Tampa, FL
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Real Estate Professional
September 22, 2020 at 9:14 AM

Great Rates and Service

Phenomenal Service. THey were able to close 15 days early and kept title moving along.

Loan Officer
FHA Florida
Branch: Tampa, FL
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September 22, 2020 at 8:12 AM

Satisfied customer

Gordon was wonderful to work with. He was very responsive and always on the ball to keep my loan process moving as quickly as possible. I would highly recommend him.

Conventional Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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September 21, 2020 at 5:53 PM

First Time Homeowner

It was a pleasure working with FBC Mortgage, they made my experience to becoming a first time home owner easy.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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September 21, 2020 at 1:35 PM
Recommend's Kyle

Very responsive.

The team was very responsive and attentive.

Loan Officer
FHA 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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September 21, 2020 at 11:51 AM
Recommend's Matt

Helpful and Prompt

Matt and his team were helpful in answering any questions we had through the process and kept us up to date through the entire process. We always received prompt responses when ever we had questions about what was needed or where we were in the process.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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