Top Loan Officers for FBC Mortgage, LLC
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Reviews for FBC Mortgage, LLC
Excellent!
Cory reached out with a too good to be true for a refi for my husband. Cory explained the process to us multiple times and worked to make sure the process went smoothly and at our convience!
Brittanee's Tip: Request Terms in writing to better understand the process as a whole.
Loan Officer
Conventional 30 Year Fixed Florida
A Great Refinance Experience
If communication, interest rates, professionalism and quick closing are important to you then you need to contact Lisa. You will not be disappointed. I highly recommend this company.
Loan Officer
Conventional Florida
My loan officer was amazing!
Wendy made the entire process of refinancing easy. She was able to get us a great rate, she communicated with me through the entire process and was super helpful coordinating our loan signing for us while we were out of town. I would use her again and highly recommend her to friends and family.
Conventional 15 Year Fixed California
Fast, Friendly and Easy
FBC made it so easy to refinance our home! I was worried with COVID it would take longer but there was constant communication, I never had to wonder what was going on or where we were in the process. Teresa McLaughlin was wonderful!
FHA 30 Year Fixed Oklahoma
Excellent Team and Efficient System
Eric and his team were fantastic to work with. Their online portal for document uploads and electronic signatures was easy to navigate and made everything very easy to track. The team worked very hard to make sure everything was taken care of and we got an amazing interest rate on our loan. We will definitely be using them for our next house!
Conventional Florida
Great job
FBC was fantastic with getting our loan quickly! John Ray was the most efficient person through this whole process. He answered emails and returned calls as quickly as possibly!
Loan Officer
FHA 30 Year Fixed Florida
Excellent experience
We refinanced our home through Patrick at FBC. it was a quick and easy process. He kept us in the loop the entire process and we highly recommend him for buying or refinancing!
Hayley's Tip: Rates are great. Refinance!
Conventional 30 Year Fixed Oklahoma
Great Job!
Bambi and her team were very helpful and kept me informed through the process. As a first time homebuyer this is very helpful!
Loan Officer
Conventional 30 Year Fixed Indiana
Great experience
Steve was a pleasure to work with. He kept me up to date every step of the way on my mortgage process. Steve answered any questions or concerns I had immediately. Given a chance in the future he would be my first choice to work with.
Conventional 30 Year Fixed Nevada
Mortgage Process
I am not much for words ..Matt was on top of the process and always responded to me in a timely manner. He got the job done.
Phyllis's Tip: Patience...as the mortgage industry is very busy processing loans due to the historical low rates.
Conventional 30 Year Fixed Florida
Great Experience!
We are first time home buyers and Kelli made everything SO easy and stress free. All our questions were answered and we moved into our beautiful first home on time and with no issues! We are so thankful for all of Kelli’s work and dedication.
FHA 30 Year Fixed California
Excellent service!
John and his team are professionals and it was a pleasure working with them "again and again". i am a repeat customer.
Other 30 Year Fixed Florida
very good service
The whole refinancing process went very well and it was less time consuming without many hassels.
Loan Officer
Other 20 Year Fixed Florida
Best-in-class
Gordon was of the utmost help in the purchasing of my first home. I did not know much about how the process would go, what all would be needed, and what to expect during the process. Gordon was always will to help and answer any questions that I had. For me coming from a sales background, communication is key and Gordon checked all the boxes with the constant communication and simplification of everything. If you're buying a home, especially as with first time home buyers, Gordon is your guy.
Brian's Tip: When you are asked to submit something, do it that day and go with the flow. The closing date may change, it happens, just go with the flow and make it work.
USDA 30 Year Fixed Georgia
5 star for Jay, 1 star for staff
I was referred to Jay by a family member in OK. Jay was awesome. He responded immediately, regardless of what time I called (even with a 2 hour time difference). He handled everything very professionally and quickly, answering all of my countless questions. His staff, on the other hand, were very difficult. I cannot count the times I reiterated to call/text me if there was something urgent or I was trying to handle immediately. I do not have a desk job and do not sit on my email all day. I do not check it daily. I made this clear at the begining. Countless times, I would get a call from Jay about something that had not been handled because they had sent an email to me days prior without notifying me to look for it. I would immediately respond, but they would still take forever to deal with situations. This entire refinance took 5 months!!! They would make me handle things that were clearly their job (getting loan payoff information, etc.). Because this took so long, they made me do it multple times because it kept changing!!! Jay kept pushing them to get things moving, but it was like one hand didn't know what the other was doing. When it came time to sign my papers, that was a debaucle. I was not even told I was signing papers that day- Jay kept trying to get ahold of people to find out the status of paperwork and no one was calling me to tell me anything. Next thing I know, I have a notary calling me, telling me she has to come see me immediately (it is 4:45 pm) to sign my papers and it has to be done now. Fortunately, I was able to get another person to cover my patients during that time (we were very busy). This was a horrible experience with the staff. Jay was amazing, his staff was terrible.
Kristian's Tip: Find out if Jay has new staff. Terisha and Amy were terrible
Conventional 15 Year Fixed California
