FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13796 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
May 23, 2020 at 8:59 AM
Recommend's Matthew

Topsail-Rowland

Great and professional team to work with from start to finish!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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May 23, 2020 at 6:31 AM

loan process expierence

1) the loan officer is like a used car salesperson. 2) the loan processor wanted so much info at least 25% was lost and I had to resend. she gave no guidance just demanded more and more info. 3) sold the mortgage before I even closed. FBC's process was like buying a used car

Lender Response
We apologize for any convenience you may have experienced with you loan transaction. We strive for 100% consumer satisfaction. If there is anymore we could have done to make your experience better, please contact Jennifer Green at [email protected]
Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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May 23, 2020 at 12:16 AM
Recommend's Jeff

Amazing Communication, Trustworthy & Efficient

I couldn't have asked for a smoother loan process. Jeff had me pre-approved within an hour and had my entire loan clear to close in less than 2 weeks. Jeff always kept me informed and took the time to answer any questions that I had. I trust that Jeff always had my best interest in mind & this was so important to me, being a first time home buyer. I highly recommend him to anyone looking to purchase a home!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 22, 2020 at 5:17 PM

Excelent Staff

This is the second time that Ana Maria helped me to secure a mortagage. She was always available to answers any question and guide me during the whole process with security. She is very pleasant which help me feel confident I recommended her to my daughter . She is making my daughter feel the same way.

Conventional 20 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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May 22, 2020 at 1:53 PM

Amazing service!

I absolutely loved working with Tarek for my first home. He was always very communicative and ensured I would be taken care of. He always had an answer to my questions and would walk me through every stage. I would glad work with Tarek again as well as the rest of the team. I truly cannot thank them enough!

Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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May 22, 2020 at 1:27 PM

Great Experience!

As a first time buyer I had my initial concerns. EVERYONE from Brian, Dawn, Sarah and Beckie looked out for the best interests of myself and more importantly-my family. I could not be more grateful. Thank you so much!

Darren's Tip: Great lender for Veterans! Ask for Brian, Dawn and Sarah.

VA 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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May 22, 2020 at 12:27 PM
Recommend's Sara

Best Loan Originator in Beaufort!

My experience with FBC mortgage has been outstanding! From start to finish Sara was attentive, accessible, and amazing to work with! Her customer service skills are just the best. For many people refinancing a home is stressful but her and her team made the process painless and stress free; even during a global pandemic!! There was no issue that she didn’t have a solution for and I am proud to say I am a FBC customer!

Michael's Tip: Go with FBC, you won’t regret it!

Loan Officer
VA 30 Year Fixed SouthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Beaufort, SC
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May 22, 2020 at 11:15 AM
Recommend's Kelly

Easiest process and great team

I purchased my home 2 years ago and FBC was my lender. It was such an easy process that when I decided to refinance my house I reached out to them and once again it was the easiest process to do. I truly do recommend them 😊

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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May 22, 2020 at 8:02 AM
Recommend's Marci

Refinanced

Marci and Sarah were awesome. Closed loan in a very short time. Very professional. Saved me lots a money.

Loan Officer
Other 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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May 22, 2020 at 7:51 AM

Accessible and Stress Free

This is the fourth time we have used Scott and his team at FBC. They make the process of buying or refinancing a home easy. They are very organized and make sure we had plenty of time to gather information they needed to process our loan. Any questions we have are almost immediately answered via email and phone calls seem to never go to voicemail. Simply amazing customer service!

Conventional 20 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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May 21, 2020 at 11:53 PM
Recommend's Bonnie

Don’t understand

Overall was a great experience Bonnie was great and the whole process was nice and smooth

Loan Officer
Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs
Branch: Victorville, CA
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May 21, 2020 at 11:15 PM
Recommend's Clayton

Duncan

It was a long process. It is done now.

Loan Officer
VA 30 Year Fixed Texas
Loan met my needs

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May 21, 2020 at 10:50 PM
Recommend's Kristin

Jill

Kristin is fantastic! The process was easy and very professionally managed from start to finish. Kristin was always responsive, timely and a real pleasure to work with. The short videos that explain each step in the process were also very helpful.

Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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May 21, 2020 at 8:25 PM

Excellent service - Norm Delivers Again

Norm is a phenomenal agent with a soft touch and a solid team. The whole team communicated frequently and thoughtfully. Not even a pandemic could stop them. This was my second time working with Norm and if I purchase a new home I will certainly do it again.

VA 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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May 21, 2020 at 5:38 PM

Team Nolan Amazing Service!!!!

Nolan is an amazing loan officer. His team is amazing as well Casey Jean Bonson (Team Mortgage Loan Originator) and Sheryl Ravera (Processor) both those lady’s work till very late at night and Saturday & Sunday. Nolan is very easy and pleasant to work with and communicated in a timely manner on all of our questions over the phone and via email due to the pandemic we did not even meet. Additionally, Nolan went above and beyond in dealing with some of the loan related glitches that came up. My wife and I recommend him highly and will gladly work again with him in the future. Thank you, Nolan Casey Sheryl (Team Nolan)

FHA 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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