Top Loan Officers for FBC Mortgage, LLC
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Reviews for FBC Mortgage, LLC
NSB Minorca
After an unacceptable loan proposal from another lender, met John Fosgate, Alison Friend and Tonya Martin at the New Smyrna Beach office, in addition to Michelle Montagne - processor. 21 days from first phone contact to closing - and closed earlier than required by purchase contract. The Team kept us informed at every step of the way, told us what was relevant, what was not relevant or needed, and paved the way for a much better loan and terms than previously offered - at a savings of over 100bps on the interest rate!
Richard's Tip: Call John Fosgate FIRST for your NSB home financing needs!
Conventional 30 Year Fixed Florida
Outstanding!!!
Had no issue getting my mortgage from the FBC team. The team is highly professional and will o above and beyond to get you your dream home.
Naci's Tip: Fast approval
Loan Officer
Conventional 30 Year Fixed Florida
Okay
The process went well! Repeatedly heard how busy Mr. Johnson was, and that is why he was not responding when he said he would. Had to ask for updates several times.
Lender Response
Lender Response We apologize for any convenience you may have experienced with you loan transaction. We strive for 100% consumer satisfaction. If there is anymore we could have done to make your experience better, please contact Jennifer Green at [email protected]Conventional 30 Year Fixed Oklahoma
Stunning and Supportive, Start to Finish
We went through initial mortgage and later refinancing through FBC Mortgage. This was our first home-buying experience, and I could not recommend Kelly and her team more highly. They walk you through every step, provide so much educational material. It was amazing.
Loan Officer
Conventional 30 Year Fixed Florida
Very quick and helpful
Matt and everyone at FBC were extremely helpful through this whole process. They were very quick with processing everything and I was able to move into my new home within a month.
Loan Officer
FHA 30 Year Fixed Florida
Refi
Kristen was very patient with both me and my husband and our 1000 questions, I'm sure we drove her nuts lol. The refi was fast, everything was explained to us prior to signing and no surprises. We would def recommend FBC and Kristen.
Chester's Tip: Be patient, have all your docs ready for when they ask for them.
VA 30 Year Fixed Florida
Execellent Service from Start to Finish
I was transferring from Pennsylvania to Florida. Victoria and Emily were on top of everything and did a fantastic job of getting us over the "finish line". I wish our Pennsylvania had gone as smoothly as the Florida transaction. I would most definitely recommend anyone looking to finance a new home purchase to use FBC Mortgage LLC.
Dawn's Tip: Communication and prompt response to requested documentation from your lender is essential. Don't delay in responding to requests, and, if you don't have the information immediately at hand, make sure that you get the information to them as soon as you can.
Loan Officer
FHA 30 Year Fixed Florida
The Process
They need to simplify their Process did not take time to explain in details their famous process. Sent too many CD’s that was not the final One that is a total waste of my time they seem to want to work more than needed, they were a day late in providing the CD. They did not have the decency to call me to reassure me when they were late.
Wanda's Tip: First give a directory of all the different Departments and they should minimize having so many Departments so that they can work faster. Stop playing the guessing game with the Consumer and explain clearly to the customer that the processor will ask them for a whole bunch of unnecessary things.
Lender Response
FBC strives for 100% customer satisfaction. We will use this review as part of our training process to help guide our sales and operations teams. If you have any further questions or concerns, please call Jennifer Green at 407-284-4893. Thank you.Loan Officer
VA 30 Year Fixed Florida
Great service
Eric was very helpful during our refinance and got us a great rate!! He was always there to answer any of my questions.
Conventional 15 Year Fixed Florida
Very helpful and transparent
These folks were great and helpful every step of the way. They got me to closing during a very volatile period in a timely manner while ensuring I got the best interest rate possible. Highly recommend!
Loan Officer
Conventional 30 Year Fixed Florida
Great Experience
Matthew and his team were great throughout the process. From pre-approval to review and underwriting, his team was informative and helpful the entire way. They eased any worries i had and we were able to close a week early because of their protectiveness and efficiency. Thank you Matt and team for all your help!
Loan Officer
Conventional 30 Year Fixed Florida
Review
Marci was very helpful in explaining the mortgage process.
Loan Officer
FHA 30 Year Fixed Florida
Refinancing made easy
Great easy refinancing of our mortgage. Highly recommend!
Conventional 15 Year Fixed Florida
Awesome Mortgage Company
This company helped me every step of the way! If I had any questions during the process I could call and get answers to my questions quick! Buying a house is stressful, but it is so worth it in the end!Thank you so much Clayton and Jessica for making my dreams come true!
Jamie's Tip: Call this company first if you are looking to purchase a home!
Loan Officer
FHA 30 Year Fixed Texas
Thorough and timely assistance.
Kevin was helpful every step of the way from the first phone call to closing. He explained every step of the process. Every time I needed assistance, he always returned my phone calls in a timely manner. When errors were noticed, he corrected them immediately without any stress to us. He came highly recommended.
Loan Officer
FHA 30 Year Fixed Kentucky
