FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
11124 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 143
January 29, 2020 at 9:56 AM

Lesa hubbard

Very professional and patient with me!!! I was able to refinance my home with lower interest and next to nothing out of pocket for closing costs!! I would definitely recommend the FBC MORTGAGE / PATTY MARQUEZ TEAM!

Lesa's Tip: Do exactly what you are told! Trust the process and your loan originators!

FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Odessa, TX
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January 29, 2020 at 9:55 AM
Recommend's Marcos

Purchase

Marco's and team provided exceptional service, communication and delivery. I would recomend to all.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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January 29, 2020 at 9:46 AM
Recommend's Shelly

Great experience

Had a great Experience with FBC team, the process was fast and smooth, Shelly, Jamie, Stephanie and everyone else at FBC were great and helpful

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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January 29, 2020 at 9:38 AM

Why we left as loyal Rocket / Quicken loans customers for FBC Mortgage

Miguel Castro and his team is the reason we finally switched to FBC Mortgage from a long standing relationship with multiple home loans through Rocket / Quicken Loans. Why? We are Seniors aka: tough and mortgage savvy customers. Miguel was the most OUTSTANDING lender we have ever had the pleasure to write a loan with, in all areas of our loan process he was patient, professional, respectfully, and most of all knowledgeable in all loans and the loan thru title process he was able to help us select the best loan for our family's needs. We are retiring and downsizing a very stressful and difficult transition. Simply put Miguel was there for us! Let me repeat that he was there for us!!! He always returned our emails and phone calls promptly. That is sadly, unheard of in this day and age. Real customer service! He ran all the loan scenarios for us till we found the right one. We had know idea as seniors we still qualified for VA loan having used it in our youth. In summary Rocket / Quicken still blows up our phone for us to return but Miguel and his team are local, skilled and highly efficient (we closed on a VA loan in 3 weeks during 2 holidays!) and most of all Miguel REALLY cares about his client a placing you in the loan that is best suited for you and your families needs. Something in the end was more valueable than ANY Rocket / Quicken Mortgage loans speed gemic promotions and hidden garbage loan fees!! Noteworthy is Miguel is now writing a loan for our daughter helping her to purchase her first home and pending ihe is working with our son and my sister's FHA Streamline refinance. Thank you, thank you, Miguel Castro and FBC Mortgage. The Greene Family

Phyllis's Tip: Turn in all your support documents quickly ( the day requested if at all possible) and your loan will close quickly and smoothly.

VA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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January 29, 2020 at 9:29 AM
Recommend's Kim

Awesome, easy, stress free experience

I’ve worked in banking for over 15 years and know how stressful getting a mortgage can be. The process with FBC was incredibly easy, their online process walked you through every step and they were always there to answer questions if I need them. Kim was especially great! She took the time to sit down with us and go over all of the different scenarios and options. In the end she helped us make an informed decision that we were happy with and left us feeling less stressed about making this huge purchase. I highly recommend Kim and the team at FBC.

Shane's Tip: Prepaying you’re PMI was something I didn’t even know was a thing! Definitely check it out.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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January 28, 2020 at 10:25 AM
Recommend's Lisa

Loan refinanced

Second time working with Lisa Wheeler and she was great to work with and very knowledgeable.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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January 28, 2020 at 9:24 AM
Recommend's David

Home buyer

It was a challenge for us on gathering information but it was well worth it at the end thank you FBC mortgage

Terry's Tip: Make sure to have all your information when asked if not expect to spend time on gathering information when asked

Loan Officer
FHA 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs
Branch: Bakersfield, CA
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January 28, 2020 at 9:22 AM

Home Loan

FBC was great. Professional and Knowledgeable. easy to work with.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 26, 2020 at 4:58 PM

Refinance closing

Nate is wonderful very personable and always willing to help no matter what. I was really appreciative Nate was there on closing day til the end. I will be recommending anyone looking for assistance to Nate.

FHA 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Jenks, OK
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January 26, 2020 at 3:30 PM

Pressed for time

We were referred to Nate kinda off hand. "Give them a try..." I was already working with a "VA loan specialist" with another company. Nate was referred by our Realtor. The other company had us working on various things to better my score. Once on the phone with Nate we were pre-qualified in a short time. Instead of waiting at least two weeks to two months working on the score, we were looking for a home later that day. We thought we found our home and Nate was right on it. Getting reports and clearing the road well ahead of any expectation. That deal fell through (our decision), after a lot of work by Nate. Not long later, we found another house, this would end up being our home. The seller requested the sale be closed on December 30th. Less than a month. Nate made it happen. Highly recommend this lender. Friendly. Efficient. Whenever we had a concern or question, Nate was on it.

VA 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Jenks, OK
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January 26, 2020 at 6:54 AM

Great Experience

We can not say enough great things about Nate. His communication throughout the process was above and beyond that of other loan officers we have used in the past. Nate made us feel important and like we were a priority. Despite Nate having multiple clients, he treated us as though we were his sole focus. He was very quick to answer questions and super knowledgeable. I would (and already have) recommend Nate to absolutely anyone. While our loan did not close on the target closing date, it was due to matters outside of Nate’s (and FBC’s) control. There are no hard feelings regarding the delayed closing.

Conventional 30 Year Fixed Oklahoma
Responds quickly
Loan met my needs
Branch: Jenks, OK
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January 25, 2020 at 11:45 PM

Loan review

It was a pleasure working with nate. He was very helpful during the process. I would recommend nate to anyone who is wanting to start the process of purchasing a home. Thank you Nate for everything!

Latray's Tip: Get in contact with Nate Johnson

Conventional 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Jenks, OK
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January 25, 2020 at 11:39 PM

Loan review

I have to say Nate was amazing he got us just where we needed to be. Naturally buying a home can be stressful but he made the process as easy as it could possibly be. He absolutely went above and beyond. He is extremely knowledgeable and all areas and explains everything in full detail for better understanding. I feel we were very fortunate to have nate as our lender. We were definitely in good hands. He is your go to person if you are thinking about buying a home. He will get you exactly where you need to be with your purchase. Thank you nate for everything! Your awesome!

Donna's Tip: Ask for nate Johnson he is the best!

Conventional 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Jenks, OK
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January 25, 2020 at 10:25 PM

Best experience!

Nate Johnson was a wonderful help for me and my wife. We are/were first time home buyers and Nate helped us through the whole process with things we didn’t know, and helped guide us in the right direction. He was able to show us how we could save money and our best options. I highly recommend Nate and FBC Mortgage. I will continue to send my friends and family to them.

Christian's Tip: Just ask them any questions you may have they can answer them all, and they will more then likely have answers to questions you didn’t even think to ask about.

FHA 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Jenks, OK
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January 25, 2020 at 9:45 PM
Recommend's Gordon

Perfect

Gordon is as good as it gets. The process couldn’t have been any easier. A lot of people tried to warn us that the process would be stressful. It was nothing as they said. It couldn’t have been any easier. I’d be happy to get another loan through Gordon.

Loan Officer
Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Atlanta, GA
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