FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
9058 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 133
11 days ago at 11:13 AM
Recommend's Krista

Closed in 30 plus days

I was able to get an approval within minutes of speaking with the loan officer Krista who was recommended by my realtor. The whole process was very smooth thanks to Krista and Emily who worked very hard to make sure I closed by the end of the month. I was kept informed throughout the entire process thru direct contact, via text messages, email and yes those videos that explain the process as we enter a new phase. Thanks for making this process seamless. Much thanks Krista for always offering to help and giving me the assurance that we will get though it. Your team is the best!! Will definitely recommend your company to anyone including my family and friends.

Peturia's Tip: Make sure you have your employment information including dates of employment, W-2, and last 2 years tax returns on hand

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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11 days ago at 11:12 AM
Recommend's Krista

Closed in 30 plus days

I was able to get an approval within minutes of speaking with the loan officer Krista who was recommended by my realtor. The whole process was very smooth thanks to Krista and Emily who worked very hard to make sure I closed by the end of the month. I was kept informed throughout the entire process thru direct contact, via text messages, email and yes those videos that explain the process as we enter a new phase. Thanks for making this process seamless. Much thanks Krista for always offering to help and giving me the assurance that we will get though it. Your team is the best!! Will definitely recommend your company to anyone including my family and friends.

Peturia's Tip: Make sure you have your employment information including dates of employment, W-2, and last 2 years tax returns on hand

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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11 days ago at 11:00 AM
Recommend's Heath

FBC is the Best

I've used them for two mortgages now. Heath goes above and beyond to ensure I get the best deal and everything goes as smoothly as possible.

Loan Officer
FHA 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Edmond, OK
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11 days ago at 10:38 AM
Recommend's Matt

FBC Mortgage LLC, customer service

The customer service was excellent. I lived in another state and FBC made my process seamless. The loan officer and processors were very helpful and polite.

Bonnie's Tip: Make sure you have all required documents ready to ensure a easier process.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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11 days ago at 10:30 AM
Recommend's Mike

Excellent

Mike Bedell was very helpful during our refinance and his entire staff was a pleasure to work with! We are very happy with FBC.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Charlotte, NC
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11 days ago at 10:24 AM
Recommend's Jennifer

Couldn’t be better

From start to finish the process was easy and thorough. Communication was outstanding. No doubt what needed to be done and when. All staff was a pleasure to deal with and very professional. Would definitely recommend FBC and TeamPitcher to put you in your new home. Tiffany, Loni and whole crew are the best.

John's Tip: Have all financial data accessible for set last two years. Makes life easy. Respond to requests quickly as it allows more time for and hiccups that may occur. Remember they are here to help you and your family

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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11 days ago at 10:19 AM
Recommend's Scott

Hard work

Very stressful process because our loan was “outside of the box”. But in the end, Scott made it work and put me at ease on more than one occasion. I would recommend him!

Loan Officer
FHA Florida
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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11 days ago at 10:17 AM
Recommend's Kristen

Responsive and Flexible

I travel for work. Was very easy to refinance. Everything was done via email and very few phone calls. They even sent a notary to finish the paperwork when I was 800 miles away.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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11 days ago at 10:16 AM
Recommend's Miguel

Excellent

My entire process was quick and efficient.

Brione's Tip: Be prepared and the process goes well.

Loan Officer
Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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11 days ago at 10:12 AM
Recommend's Shelly

Best Team Ever!!! You can not be in a better place...

I have had many experiences over time with teams as a consumers and individuals of all types. Shelly and her team are absolutely the best, professional, and personable as well. I was delighted kept informed given extra knowledge on things I was unaware of. If in the future I have to do business again that team is the one I would go with I wouldnt consider anyone else. FBC is lucky to have that team..

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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11 days ago at 10:09 AM
Recommend's Amanda

Amazing Customer Service

Amanda was incredible, she went above and beyond for my family and I. With her help we were able to easily and smoothly purchase our home. Thank you for everything, we will definitely be using your services again.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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12 days ago at 1:13 PM
Recommend's Shelly

Great team to work with

Shelly and team were absolutely great to work with. They never failed to answer a phone or return messages and was in touch with us frequently to check in and to update us on what was happening. As a first-time home buyer, Stephanie was wonderful in helping us secure our mortgage, providing great advice, and always looking out for our best interest. The entire experience was stress free and left us incredibly satisfied. I would highly recommend FBC to anyone buying a home!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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12 days ago at 12:13 PM
Recommend's Daniella

Service

Working with Daniella was an awesome experience. She was always professional and available. Her customer service during our loan process was second to none. She was very prompt and ALWAYS responded to our emails and phone calls right always. FBC should be proud to have someone of her caliber to represent their company. I would definitely recommend friends and family to her for future home purchasing. AWESOME CUSTOMER SERVICE!!!!!!!

Charles's Tip: None

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: City of Westlake, FL
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12 days ago at 6:47 AM
Recommend's Sonya

Excellent

Though we where in England during most of this processing, we where able to finalize most of it while we where there.

Robert's Tip: Have all the documentation you need.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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13 days ago at 8:55 PM
Recommend's Virginia

Above and Beyond

My husband and I went through a closing on our old home that we sold and a purchase on our forever home with this lender. We cannot appreciate enough, the professionalism that was provided us with a couple of the officers appointed. We believe they went above and beyond to provide us with a clear way of communication so that this process was easy to understand. Thank you very much for your services and we will absolutely be recommending any friends or family to use this business in the future!

Melissa's Tip: As long as you follow their direction, you should have an efficient process on selling or purchasing your new home.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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