Top Loan Officers for FBC Mortgage, LLC
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Reviews for FBC Mortgage, LLC
More than excellent
Andy was very attentive with a positive atitude. He knows his products very well and he answered all my questions. He worked with me step by step during this process. I am already talking about him with all my friends and family.
Joysee's Tip: Andy answers all the time, if he is not available right away, he will call back in a timely manner. Loan mortgages process are tedious, we (clients) need loan officers like Andy. :-)
FHA 30 Year Fixed Florida
Friendly and Professional
All the staff were very professional and efficient. Joanne Carsillo could not have been better. A few last minute issues were handle without incident and our closing could not have been smoother.
Richard's Tip: Ask for Joanne Carsillo
Loan Officer
Conventional 30 Year Fixed Florida
Wonderful!
Jeni and Loni were wonderful! They were always very quick to respond and were very detailed in the documents they requested. They were extremely courteous, kind, and professional. It was a great experience and I’m still in shock thinking about how quick the process was. I love my new home by the way!
Brock's Tip: Ask for Jeni and Loni!
Loan Officer
Conventional 30 Year Fixed Florida
Excellent
I don’t have words to describe all the hard work the all you team put in this process. I feel blessed. If I buy another house I will definitely going with FBC mortgage. Thank you!
Loan Officer
FHA Florida
Excellent mortgage process
We were very impressed by the professionalism and prompt communication by the FBC team. My husband and I are thankful for the opportunity to close a week earlier then planned. Our builder recommended FBC and the team made the process as smooth as possible. We highly recommend the services offered through FBC. Shelley and Stephanie were wonderful to work with!
Loan Officer
Conventional 30 Year Fixed Florida
Wonderful service with caring professionals!
Patty Marquez and Irma Ortiz and the lending team at FBC Mortgage went above and beyond during the refinancing of our home. They explained the process every step of the way and saved us over $200 a month on our mortgage! I highly recommend FBC and it’s team of professionals!
FHA 30 Year Fixed Texas
refinance
did both first loan and refinance
Stuart's Tip: good service
VA 30 Year Fixed Nevada
Review a Lender or Loan Officer
Review a Lender or Loan Officer
FHA 30 Year Fixed Florida
Poor Communication
Loan officer had poor communication with me, my agent and the seller’s agent. I often felt in the dark About what was going on. Things happened last minute and threw me off. I felt unprepared and only received my final closing disclosure an Hour before closing.
Lender Response
FBC strives for 100% customer satisfaction. Our compliance team has reviewed your comments and addressed them with your loan team. We will be using this as a training opportunity. Thank you.Conventional 30 Year Fixed Texas
Great attention to detail and responsiveness!
Kim was professional, very responsive, and very helpful throughout the entire process. She was always one step ahead of the game, so there were no delays.
Brett's Tip: Call Kim.
Loan Officer
Conventional 30 Year Fixed Florida
My Refi Request
Kiel was very very friendly helpful and professional. He provided lots of information to help with the correct decision for my loan. I felt as if he was on my side or on my team. I will recommend Kiel to everyone in jacksonville.
FHA 30 Year Fixed Florida
Gold refinance
Mike could not have been more professional. His response time was less than 10 minutes. I send any and all my clients to Mike due to his diligence in handling any issues
Loan Officer
Conventional 30 Year Fixed NorthCarolina
Review
The leading team was very un-informative
Lender Response
FBC strives for 100% customer satisfaction. Our compliance team has reviewed your comments and addressed them with your loan team. We will be using this as a training opportunity. Thank you.Conventional 30 Year Fixed Texas
Great experience
Finding a home was stressful enough. Thankfully the mortgage end of it with FBC was the most straightforward and easy step of the home buying transaction. Would highly recommend to others.
Maria's Tip: None that I can think of.
FHA 30 Year Fixed Florida
Treaty oaks
I worked with Kevin Townsend on my loan process and he was amazing the entire way. He was very quick to respond to any questions and honestly made my loan process painless.
Conventional 30 Year Fixed Florida
