FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13795 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
December 26, 2019 at 12:40 PM

Refinance

FBC did a great job with my home mortgage refinance. This is my second time using FBC and I would definitely work with them again.

Conventional Other Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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December 25, 2019 at 10:58 PM

Pamela Adkins

I was pleased with the help I received

Conventional 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Louisville, KY
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December 24, 2019 at 11:33 AM

Fantastic!

Brian and his team made the refi simple, smooth & easy. Brian handled everything and kept me informed. GREAT WORK!!!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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December 22, 2019 at 9:38 PM

Easy peasy

As everyone knows the mortgage process can be very stressful. But in my case, dealing with FBC and the Stinson group was stress free. They answered all my questions and were highly professional. This was my first home and they made it special.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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December 22, 2019 at 1:20 PM

Efficient and Seamless Mortgage Performance

We realized that the process would be much different than prior to the 2007-10 mortgage crisis, but were still very surprised at how much things had been tightened up! Fortunately we had Daniella Serrano of FBC to walk and guide us through all the documentation requirements, continuously supporting and encouraging us as we endeavored to secure and provide all the necessary financial information that was required by the "dreaded" underwriter! At every step, Daniella kept us well informed of progress being made and that there was light at the end of the tunnel. Her super positive attitude throughout the whole procedure certainly made what could have been a tedious and stressful time a lot more tolerable and we can't speak highly enough of Daniella. If our experience is indicative at all of the service FBC and their people provide their customers on a regular basis, I would highly recommend them to those looking to arrange a mortgage (and be sure to ask for Daniella!)

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: City of Westlake, FL
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December 20, 2019 at 8:43 PM
Recommend's Shelly

Prompt and reliable communication

We had the privilege to work with Shelly and Stephanie at FBC mortgage. They are really prompt with regards to responses and the overall communication channel felt reliable. Now that I've closed, I've to thank the entire FBC team for moving along all chores swiftly and on time. Truly appreciate the awesome service.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 20, 2019 at 4:32 PM

Amazing

We have used Dabney and his firm for home purchases and refinancing. Dabney’s customer service is top notch. When you find someone that you can trust and has your best interest in mind don’t let them go. Thank you FBC Longwood Team for all of your hard work!

Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Longwood, FL
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December 20, 2019 at 4:06 PM

Helpful

Loretta and Brent were a great help

Conventional California
Responds quickly
Loan met my needs
Branch: Victorville, CA
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December 19, 2019 at 6:15 PM
Recommend's Marci

Consummate Professionals

Thank you for making the loan process understandable and easy for me. I very much appreciated the personal effort Marci and team made on my behalf. I am a very happy new home owner!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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December 19, 2019 at 2:02 PM
Recommend's Matt

Excellent

Matt Andre was fantastic in helping me refinance my home loan with FBC. I almost backed out because initially the numbers were not totally ideal for my household. Matt took the time to find out what was most important to us and then created several scenarios to help us decide the best course of action for our family. It took many emails and phone calls but I am extremely appreciative of the communication, attention and patience he and his team showed me. They were all very straightforward, transparent and informative. I now know more about refinancing than I ever have and this was my third time doing one! I am also very satisfied that the things that mattered most to me were addressed and the numbers worked out even better than I thought they would.

DIANE's Tip: Ask lots of questions and explore options!

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 19, 2019 at 10:06 AM

Awesome

Shannon worked hard to get us through the rollercoaster ride of our complex situation. She is very knowledgeable and so very easy to work with. I would recommend her to anyone!

Other 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs

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December 18, 2019 at 9:38 PM

Smoothest financial transaction ever, what a great team!

Gary contacted me after I submitted a request on bankrate.com. Gary explained everything in the process very well, and answered any questions I had along the way. He replied/called me right after I asked a question - something unheard of in my past real estate financial transactions. Their system of submitting docs works great and saves a lot of time compared to older systems with endless faxing and so forth. Gary's rate was the best on bankrate. If you are new at the homebuying or refi process, you will appreciate how much he explains everything. If you have been down this road before, you won't believe how great the system is, how quick and easy the process is.

Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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December 18, 2019 at 5:38 PM

FBC was the way to go

Eduardo was very knowledgeable and explained thing in simple terms! The team was available for any questions and returned calls in timely manner.

Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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December 18, 2019 at 1:21 AM

Great Customer Service

Bonnie Robey's professionalism and knowledge made the entire loan process painless. She was always willing to spend the time needed to answer questions and provide guidance. She was very friendly and always responded promptly to emails or phone calls. Thank you Bonnie for helping us make our dream a reality!!

Conventional 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Louisville, KY
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December 17, 2019 at 9:21 PM
Recommend's Matthew

First Time Satisfied Home Buyers!

Matthew McDuffee and his professional team made our home buying process smooth. They kept us informed every step of the way. This was our first time buying a home together, and we couldn’t have asked for a better experience!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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