FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
11124 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 143
December 26, 2019 at 3:50 PM
Recommend's Debra

Egrets Landing

Debra Clark was very helpful with any questions we had during the mortgage process. Quick response time with answers.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Builder Division
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December 26, 2019 at 3:50 PM
Recommend's Scott

The Smoothest Transaction

Thank You to the entire team at FBC for making the home mortgage process seamless. We are very grateful to the Stinson Team who worked to make the process simple and smooth.

Matthew's Tip: Great Communication. No Hassle Everything was spelled out No Surprises.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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December 26, 2019 at 3:49 PM
Recommend's Matt

Pleasure To Work With

Over the time it has taken to get all the documents need for my new home loan, Matt and his team have been professional, polite, and very helpful every step of the way. I would recommend all of Matt's team at FBC!

Loan Officer
Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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December 26, 2019 at 3:32 PM
Recommend's John

Stress Free Loan Process moi

Working with FBC was a breeze! They were extremely responsive and helpful and kept us updated every step of the process. We never had to wonder what was happening with our loan. Would definitely recommend this team of loan professionals!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: New Smyrna Beach, FL
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December 26, 2019 at 3:23 PM
Recommend's Joanne L.

Outstanding

This was a very simple process thanks to Joanne for guiding us through the steps to achieve the best interest rate for our loan. We were treated with respect and the knowledge Joanne & team provided raised our confidence in their services.

Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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December 26, 2019 at 3:23 PM
Recommend's Dabney

Supersonic Service from start to funding!

We received most excellent service from Dabney Martin and his team and FBCMortgage for our recent refinance of our existing mortgage. The communication was great. The in-process follow through was wonderful. We were taken care of from start thru funding. It was a fantastic experience.

Sidney's Tip: Use Dabney Martin and his team and FBCMortgage

Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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December 26, 2019 at 3:21 PM
Recommend's Jeff

Cash out home loan

Everything went very easy and professional. It is always a pleasure to work with Jeff as we also had used him years ago.

Terry's Tip: I recommend FBC and their staff to my friends.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Merritt Island, FL
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December 26, 2019 at 3:09 PM

Exceptional Service!!

My experience with Tammy Brown and her team was nothing short of amazing. They communicated so well with each other and with me, the buyer. Highly recommend them to anyone searching for a lender.

Kimberly's Tip: Provide what they need when they ask for it, and your experience will be great!!

FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Odessa, TX
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December 26, 2019 at 3:01 PM
Recommend's Brian

Amazing Service

They did a fantastic job of setting a predictable journey for the claim process, and were there every step of the way to address any questions or concerns I had.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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December 26, 2019 at 2:58 PM
Recommend's Matt

Great Job!

FBC and Matt Andre were very professional and very helpful in getting this process done quickly. I appreciate all they did for me.

Loan Officer
FHA Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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December 26, 2019 at 2:57 PM
Recommend's Daniella

Wonderful Experience

Everyone I had communication with during this process was outstanding! I’m very grateful for the kindness I received from Daniella, she’s a wonderful person. Thank you

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: City of Westlake, FL
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December 26, 2019 at 2:45 PM
Recommend's Bonnie

Right By Our Side

Our FBC rep, Bonnie Robey, was right by our side, assisting us in the process. Without her our experience would have been a disaster.

Loan Officer
Conventional 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Louisville, KY
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December 26, 2019 at 2:41 PM
Recommend's Sonya

1065 Castaway Court

The loan process was very smooth, especially considering we were 2500 miles away during the process. There were no surprises and communication was excellent from start to finish.

Dennis's Tip: Feel free to call any time with questions. They were prompt in responding to calls and answered any and all questions,

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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December 26, 2019 at 2:33 PM

Mortgage

This was the worst experience, I have ever gone through. I have had to change my movers 5 times. After closing I still can't move in to my New house. Its been 4 days, My truck is loaded I can't move

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We 100% care about our customers. We will also use this experience as a training opportunity for our entire company.
VA 30 Year Fixed Texas
Loan met my needs
Branch: San Angelo, TX
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December 26, 2019 at 2:12 PM
Recommend's Greg

Excellent service

I like the fact that although my debts to income ratio looked like I would not qualify; the loan officer asked me for receipts and other paperwork that showed that my expenses were a one time occurrence. I have had lenders in the past whose underwriting department did nothing to work with me and just disqualified me yet I was able to find a mortgage lender similar to FBC that worked with me and helped me to refinance some of my mortgages, pay off car and credit cards debts and took equity from some of my properties to pay up my rental condos in full thus enabling me to have less debts and therefore, qualify to get the mortgage I seek.

Glena's Tip: Keep your debts to a minimum and once prequalified, do not go out and make big purchases. While you are going through the loan qualifying process, do not move large sums of money around or accept large sums . If you do accept large sums, the underwriter will require a gift letter signed by you and the gift giver.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: City of Westlake, FL
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