FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13799 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
December 13, 2019 at 9:50 AM
Recommend's Sam

Happy Customer

We did a equity out, refinance loan a couple of months ago with this team. Can't say enough about how happy we were with their process. This group is very friendly, efficient & helpful. All of the paperwork was submitted online and any questions handled by phone. The closing was conducted in our home so couldn't ask for more convenience. We were especially impressed with how this team would send electronic updates to keep you informed of the process. Would definitely use them again and would highly recommend them to others!

Linda's Tip: The quicker you get them your paperwork, the quicker they can get your loan processed

Loan Officer
Conventional 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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December 13, 2019 at 6:45 AM
Recommend's Matthew

This is my third mortgage with FBC

Although this is my third mortgage with FBC, I still checked around with some other mortgage brokers. I went witih FBC because everyone is so nice, helpful and quick to respond. Plus, the interest rate was the best.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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December 12, 2019 at 11:59 PM
Recommend's Matt

Excelent Service

The people is very nice and help me in all process to buy my house. Give the important information for that.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 12, 2019 at 9:41 PM

Gercke morgage

Seymoine kept things moving pretty well. I did send a couple of questions that didn't get answered. I wondered why the mortgage was at 4.7% when we had been told it would be under 4%. My bank had told us that it would be under 4% also. If we had known that it would be 4.7% we might have taken a different route. By the time we knew that it was higher than we had thought we already had three weeks into the process and didn't want to start over.

Herman's Tip: get the interest rate up front in writing.

Lender Response
FBC strives for 100% customer satisfaction. Our compliance team has reviewed your comments and addressed them with your loan team. We will be using this as a training opportunity. Thank you.
Conventional 30 Year Fixed Florida
Closed on time
Loan met my needs

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December 12, 2019 at 6:01 PM

If you enjoy searching, printing, scanning and emailing every sheet of paper you’ve ever touched, this is the mortgage company for you.

Do not even think about it. Loan officer is asleep at the wheel.

Edward's Tip: Horrible, cumbersome, tedious repetitive, and almost impossible. I have NEVER been so stressed. On the morning of our closing, I was still disclosing, explaining, and worrying. Closing was delayed for hours due to these fine folks and the moving company couldn’t deliver the furniture so late. Another night in a motel, another overnight charge from the moving company. Never again would I use this company.

VA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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December 12, 2019 at 5:35 PM

Refiance

So glad we finally got our loan.

Conventional 15 Year Fixed Florida
Loan met my needs
Branch: Gainesville, FL
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December 12, 2019 at 2:19 PM
Recommend's Matthew

Great service

I had an excellent experience with FBC mortgage. I was a first time home buyer and was very skeptical about the entire experience. They were there to help answer any and all questions.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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December 12, 2019 at 2:09 PM

GREAT!

We were first time home buyers and we could not have asked for a smoother process. Everything was laid out step by step and we were told what we should expect next. Everyone has such horror stories about buying a house and this was seamless. I would definitely recommend FBC to friends and family!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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December 12, 2019 at 1:36 PM

Amazing!

Brian and Dawn were amazing! Walked us through the process every step of the way. Answered all of our questions and were there every step of the way.

FHA 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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December 12, 2019 at 1:35 PM

Cabellos team

Thanks so much team for making this real for my family God bless all you

FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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December 12, 2019 at 1:06 PM

Loan Officer

My loan officer Karen Grin was very nice and helpful. She did everything that was in her hands to help us as first time home buyers. We are very grateful for Karen and David Stack service. Thank you

Wesley's Tip: Get all the paperwork that the Loan company needs in time. That help us so we got our house in 30 days as their promise.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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December 12, 2019 at 12:41 PM

Great support and attention!

Francisco has been great throughout the entire process.

Cesar's Tip: Keep the next steps a little bit clear.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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December 12, 2019 at 12:32 PM

Great service and everything made easy

FBC and Kevin Houck were so easy to work with. They made the process easy and explained everything along the way. I would have no problem recommending them to anyone looking for a mortgage.

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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December 12, 2019 at 12:19 PM

Great Experience

Overall great experience. Friendly people that keep you informed during the whole process.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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December 12, 2019 at 12:07 PM

FHA streamline refinance

Great group of people to work with. Their response times on questions were impeccable

FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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