FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
7902 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 131
21 days ago at 3:22 PM
Recommend's Jay

Making Dreams Come True

I must start by saying. I have never ever seen someone work so hard to meet the costumer needs than FBC Mortgage. Even though there are many people behind the curtains that work hard to make it happen, I need to mention the two ladies that went the extra mile to make it happen. Mrs. Veronica Francona and Diane Ostrander. These two ladies did what no one else had done before. They really rescued me when I thought I was done, my deal was almost in the shredder, and they burn some midnight oil to make it happen. Please give them a promotion a bonus or something, they deserve it.

Elthon's Tip: Open your mind and pay attention to what they are advising you to do, it does work.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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21 days ago at 3:17 PM
Recommend's Bambi

Amazing customer service!! Easy process!

We have used Bambi at FBC multiple times. Our situations each time have been challenging. But she goes above and beyond to meet our needs as treat us like her own family! She’s very rare! It’s hard to find these days someone who does their job as well as Bambi does!!

Brian's Tip: Call FBC before you try anyone else!!

Loan Officer
FHA 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Louisville, KY
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21 days ago at 3:10 PM
Recommend's Matthew

Easy process

From first phone call with victor to the hand holding and guidance with lisa all went smoothly, all questions were always answered promptly and we were very satisfied with the entire process. As a first time home buyer having a house built we had heard many horror stories, but the fbc team has been great during the home buying process, hoping the company they sold to service our loan will be equally a pleasure to do business with!

Ricky's Tip: Submit all info requested in a timely fashion so they can do their part the same

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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21 days ago at 3:01 PM
Recommend's Molly

Great Loan Process

The process to get the loan approcess was smooth there was great communication from the loan officer and others to get the process done quickly and efficiently.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Builder Division
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21 days ago at 2:21 PM
Recommend's Andrew

FBC Team Las Vegas

Exceptional service and follow-up Could not be more satisfied with the team here in Las Vegas and FBC. They exceeded my expectations, and as a GM of a Porsche Dealership that's hard to do. Thank you Neena, Andrew & Cheryl as well a special thanks to Dan Means, you have a great team. Jim Mooradian

Loan Officer
Other 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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21 days ago at 2:21 PM
Recommend's Patricia

Refinance

The team was professional and answered all my questions.

Loan Officer
FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Odessa, TX
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21 days ago at 1:52 PM
Recommend's Leonard

Refinance review

Lenny was fantastic to work with throughout the entire process. He is consistently thorough and exceptionally clear when answering questions I and my wife had along the way. For that we are very grateful. I recommended FBC and more specifically Lenny to a colleague of mine who is currently pursuing a potential Re-Fi and will continue to recommend your guys and Lenny to friends and family if the opportunity presents itself. Thank you again!

Loan Officer
Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs
Branch: Newton, MA
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21 days ago at 1:28 PM
Recommend's Karen

New Home Owner

We worked with Karen Grim and she was very professional and kept us informed every step of the way.

Loan Officer
USDA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Tampa, FL
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21 days ago at 1:12 PM
Recommend's Matt

ReFiNorris

Re-fi of our house went as smooth as possible. FBC team did a good job.

William's Tip: Have a scanner and access to your old financial statements.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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21 days ago at 11:55 AM
Recommend's Wes

Excellence

Wes Friedman and Chris Drake were excellent in everything they did to make this loan process expeditious and extremely friendly. I would recommend them to anyone for their top rate service.I

Timothy's Tip: Have your paper work and house ready because they are very fast.

Loan Officer
FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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21 days ago at 11:50 AM
Recommend's Matthew

FBC

Our positives with FBC really came with Lisa Kenneally. We worked with Matthew in the beginning to figure out how their financing worked and the mortgage process and decided to go with FBC ultimately because of the benefits with the builder. We had a tough time once we decided to go with FBC- specifically with the person who collects all of your documents- in terms of communication, both promptness and clarity in what she was requesting. Fortunately, we were switched to Lisa and she helped us complete the process on a WONDERFUL note. She was fast with communication, we knew exactly what she wanted, she would let us know when she received our documents, and was just so friendly and personable. Thank you!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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21 days ago at 11:47 AM
Recommend's Andy

Lender

The lender andew was so great and helpful with me all time. He was for me always when I calling him. I recommend this lender.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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21 days ago at 11:45 AM
Recommend's Bambi

Simple Refinance

Very smooth refinance. I was updated every step of the way, and had no issues at all. Quick and painless. Awesome company to work with, and Bambi was very helpful.

Loan Officer
VA 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs
Branch: Louisville, KY
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21 days ago at 11:44 AM
Recommend's Marci

Outstanding Service

Marci and Sarah were absolutely wonderful to work with from day one! This was my first home purchase, and they provided frequent communication, answered all my questions, and made the entire process very easy for me. I would highly recommend this team and won’t hesitate to use them again in the future!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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21 days ago at 11:43 AM
Recommend's Andy

Amazing service

FBC has been amazing to work with and i could not imagine doing business with a better company

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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