FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
7901 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 131
15 days ago at 5:18 PM
Recommend's Samuel

Cash out Re-fi to 15year mortgage

This is my 2nd refinance with Sam and his team. They are rock stars, there's nothing else to it. Each person knows their role in the process and Sam is always accessible to answer questions and offer input and ideas. His in depth knowledge of mortgages and loans; including the housing market and values makes him a top notch choice for new loans and refinances.

Sarah's Tip: Have an idea of what and where you are looking to buy. Be open to advice and also ask lots of questions up front.

Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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15 days ago at 5:17 PM
Recommend's Norman P.

Beach condo

I was highly satisfied with the entire process. They were all very helpful, efficient and friendly. Purchasing property can be a stressful process and Norman and his office staff provided excellent service.

Loan Officer
Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Merritt Island, FL
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16 days ago at 2:34 PM
Recommend's Jennifer

Easy Breezy

Working with Jeni and her team was amazing. This was my first time purchasing a home and they made everything so easy! I especially want to acknowledge Tiffany, Abraham and Loni. Everytime I had a question, even if it seemed silly or little they never made me feel that way. Even though it was over the phone or via email you could tell that they always answered it with a smile! Even the signing agent Edwin was great to deal with as well! Thanks again for a great experience!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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16 days ago at 2:33 PM
Recommend's Jennifer

Easy Breezy

Working with Jeni and her your team was amazing. This was my first time purchasing a home and they made everything so easy! I especially want to acknowledge Tiffany, Abraham and Loni. Everytime I had a question, even if it seemed silly or little they never made me feel that way. Even though it was over the phone or via email you could tell that they always answered it with a smile! Even the signing agent Edwin was great to deal with as well! Thanks again for a great experience!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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16 days ago at 10:58 AM
Recommend's Nate

Nate Johnson - Review

Nate was always available and very professional. I would recommend him to anyone I knew trying to buy a home. He was also very polite.

Loan Officer
FHA 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Jenks, OK
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16 days ago at 10:15 AM
Recommend's Mike

1825 Merriman Avenue, Charlotte, NC

Appreciate all of Mike's work to get our loan closed.

Loan Officer
Conventional 30 Year Fixed NorthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Charlotte, NC
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16 days ago at 9:33 AM
Recommend's David

Awesome

We really enjoyed working with David! He listened to everything we needed and made sure we got it.

Loan Officer
FHA 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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18 days ago at 3:08 AM
Recommend's Janette

5 Star Service

Janette was excellent. She answered all of our questions in a truthful, timely, and helpful manner. At no time did we feel pressured or given inaccurate information to spur us on. I would recommend Janette to anyone looking to buy a home. 5 STARS Janette!!!

Kris's Tip: If you have any questions or doubts about any step of the process I would absolutely call Janette first! She is helpful and always accessible!

Loan Officer
FHA 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs
Branch: Bakersfield, CA
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18 days ago at 10:37 PM
Recommend's Matt

Matt, Steve, Tara and Team

Matt's team was easy to work with. Steve was very knowledgeable and detailed in his answers to my inquiries. Tara was very professional and always timely with her email correspondence, The team made the home mortgage application process a smooth as possible.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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19 days ago at 9:38 AM
Recommend's Yvette

Fast and Smooth Transaction!

One of the best lenders I have ever dealt with. They were able to close my loan in less than 3 weeks. Very responsive and helpful.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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19 days ago at 8:21 AM
Recommend's Karen

Better than before...

Used this lender to both purchase and refinance our home. It was not a pleasant experience at first. She seemed overwhelmed with work which resulted in poor communication and frustration. Unknowingly, we were assigned to her for our refinance as well. But I must admit, that it was a better experience the second time around. We received more communication and were kept updated via email. A noticeable improvement...

Lucie's Tip: Be patient. The process itself is stressful anyway and it doesn’t help getting frustrated at the people trying to help.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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20 days ago at 3:10 PM
Recommend's Scott

Excellent service

Johnny and the Stinson team were phenomenal throughout our home buying process. As first time home buyers, we were very limited on knowledge and extremely nervous about this whole procedure from start to finish. Johnny was by far super supportive and helped us every step of the way. Even when we needed help with the underwriting stage, he was there to help us and answer all our questions. He always answered the phone or would call us back the same day. We couldnt have asked for a better team! Thanks for an excellent experience

Billy's Tip: Ask for Johnny L

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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20 days ago at 2:02 PM
Recommend's Brandon

Loan closing

Brandon showed up at my open house doing a pop bye! With a professional marketing brochure with products fbc had to offer, and came across extremely professional. I was in the processing of starting my own loan with another bank. After Brandon professionalism I said why not. So I gave him a called and shortly after he had me Pre approved. Whenever I reached out to him for questions and answered he responded right away. His communication was excellent, and he made the home buying process exceptionally easy! I would refer him to anyone looking to purchase a home or do a refinance! His team behind was amazing as well!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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20 days ago at 1:46 PM
Recommend's Heaven

FHA

I highly recommend, we had searched around and didnt receive the same care we did once I contacted Demo who then referred me to Heaven. Thank you all for going above and beyond for us. Look forward to working with you again in the future.

Loan Officer
FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Odessa, TX
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20 days ago at 11:59 AM

Terrible customer service and knowledge

Clayton was very incompetent and has a bad attitude. Everything that needed to be signed didn’t have the right number/info etc.

Brandon's Tip: Go with another lender

Loan Officer
Conventional 30 Year Fixed Texas
Closed on time
Loan met my needs
Branch: Magnolia, TX
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