Top Loan Officers for FBC Mortgage, LLC
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Reviews for FBC Mortgage, LLC
Awesome
We really enjoyed working with David! He listened to everything we needed and made sure we got it.
FHA 30 Year Fixed Alabama
5 Star Service
Janette was excellent. She answered all of our questions in a truthful, timely, and helpful manner. At no time did we feel pressured or given inaccurate information to spur us on. I would recommend Janette to anyone looking to buy a home. 5 STARS Janette!!!
Kris's Tip: If you have any questions or doubts about any step of the process I would absolutely call Janette first! She is helpful and always accessible!
FHA 30 Year Fixed California
Matt, Steve, Tara and Team
Matt's team was easy to work with. Steve was very knowledgeable and detailed in his answers to my inquiries. Tara was very professional and always timely with her email correspondence, The team made the home mortgage application process a smooth as possible.
Loan Officer
Conventional 30 Year Fixed Florida
Fast and Smooth Transaction!
One of the best lenders I have ever dealt with. They were able to close my loan in less than 3 weeks. Very responsive and helpful.
Loan Officer
Conventional 30 Year Fixed Florida
Better than before...
Used this lender to both purchase and refinance our home. It was not a pleasant experience at first. She seemed overwhelmed with work which resulted in poor communication and frustration. Unknowingly, we were assigned to her for our refinance as well. But I must admit, that it was a better experience the second time around. We received more communication and were kept updated via email. A noticeable improvement...
Lucie's Tip: Be patient. The process itself is stressful anyway and it doesn’t help getting frustrated at the people trying to help.
FHA 30 Year Fixed Florida
Excellent service
Johnny and the Stinson team were phenomenal throughout our home buying process. As first time home buyers, we were very limited on knowledge and extremely nervous about this whole procedure from start to finish. Johnny was by far super supportive and helped us every step of the way. Even when we needed help with the underwriting stage, he was there to help us and answer all our questions. He always answered the phone or would call us back the same day. We couldnt have asked for a better team! Thanks for an excellent experience
Billy's Tip: Ask for Johnny L
Loan Officer
FHA 30 Year Fixed Florida
Loan closing
Brandon showed up at my open house doing a pop bye! With a professional marketing brochure with products fbc had to offer, and came across extremely professional. I was in the processing of starting my own loan with another bank. After Brandon professionalism I said why not. So I gave him a called and shortly after he had me Pre approved. Whenever I reached out to him for questions and answered he responded right away. His communication was excellent, and he made the home buying process exceptionally easy! I would refer him to anyone looking to purchase a home or do a refinance! His team behind was amazing as well!
Loan Officer
Conventional 30 Year Fixed Florida
FHA
I highly recommend, we had searched around and didnt receive the same care we did once I contacted Demo who then referred me to Heaven. Thank you all for going above and beyond for us. Look forward to working with you again in the future.
FHA 30 Year Fixed Texas
Terrible customer service and knowledge
Clayton was very incompetent and has a bad attitude. Everything that needed to be signed didn’t have the right number/info etc.
Brandon's Tip: Go with another lender
Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. If you have an opportunity to change your rating, please do so. We are confused by the five star rating and your comments. We will use this review as a training opportunity for our company.Loan Officer
Conventional 30 Year Fixed Texas
Terrible customer service and knowledge
Clayton was very incompetent and has a bad attitude. Everything that needed to be signed didn’t have the right number/info etc.
Brandon's Tip: Go with another lender
Loan Officer
Conventional 30 Year Fixed Texas
Paul H. Ervin
FBC, John & Allison once again help me. From a 30 year to a 15 year. Outstanding service. And thank you for putting up with me, I had lots of questions. Very smooth. Paul.
Conventional 15 Year Fixed Florida
Thank you
I absolutely love this company. They work with me every step of the way. I didn’t have much to worry about and they were very professional.
Kareasha's Tip: Make sure you have all of your paperwork sorted and available.
FHA 30 Year Fixed Georgia
Homeward bound
Thanks to the Stinson team for walking me through this process. A special thank you to Jonny L. For always answering the phone and hepling to alleviate this 1st time buyers fears.
Loan Officer
FHA 30 Year Fixed Florida
FBC review
We were very pleased to have had FBC as a lender for our new home. They were thorough, efficient, and helpful. They were extremely quick to respond to.our phone calls and emails. They answered any and all questions we had.
Loan Officer
Conventional 30 Year Fixed Florida
Awesome
The entire process went very smooth and we felt very good about everything.
Loan Officer
Conventional 30 Year Fixed Florida
