FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
8127 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 131
June 03, 2019 at 8:01 AM
Recommend's Matt

Smooth Process

FBC was very thorough in advance to collect all the information they needed for a smooth process. There were no surprises and the whole process went great!

Loan Officer
Jumbo 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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June 02, 2019 at 9:00 PM
Recommend's Jennifer

Professional loan officers

The loan officers at FBC helped me at every stage of my loan, being patient when I was confused about a request or processing of loan. I would commend them for their professionalism and personal touch

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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June 02, 2019 at 8:57 PM
Recommend's Eric

Eric - Great Loan Officer, Great experience!

As our family grew unexpectedly recently, my wife and I had to quickly find a house that fit our larger family. Eric was recommended to us by a realtor friend and we couldn't be happier. Eric took the time to explain the USDA loan process, and worked closely with us from beginning to end. The effort Eric put in to carefully guide us through a very tedious process was very appreciated. Eric made us feel more like friends than everyday customers. We would enthusiastically recommend Eric for your mortgage loan needs.

Loan Officer
USDA Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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June 01, 2019 at 11:42 AM

Wonderful Service

The two ladies that handled my refinance were absolutely wonderful. They answered my many questions, were prompt with responses, and made the whole process very easy. Definitely recommend this company!

Conventional 20 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Magnolia, TX
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May 31, 2019 at 7:41 PM
Recommend's John

First time home buyers

As first time home buyers we had a lot of questions and concerns about the mortgage processes. FBC Mortgage was great at calming our nerves and guiding us through making it as painless as possible.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: New Smyrna Beach, FL
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May 31, 2019 at 5:48 PM
Recommend's Kelly

Great

She was very quick and amazing with responses, and knowledge of the business.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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May 31, 2019 at 10:39 AM

FBC

Matt Andre was great. The processor Cheryl was absolutely fantastic.

Loan Officer
Conventional Florida
Branch: Lake Mary, FL
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May 31, 2019 at 7:35 AM
Recommend's Samuel

Sam is the best!

Everyone always says home buying is the worst process ever. But Sam walked us thru every step and made it a very enjoyable experience! We could not be happier! And the videos were the icing on the cake!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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May 31, 2019 at 5:47 AM
Recommend's Scott

Teamwork

Scott and his team are absolutely amazing at what they do! It really was a dream of mine to purchase a home for my family and a shot in the dark but his team of experts made it all possible. I recommend Johnny as your pre approval representative, he was with me me every step of the way and even available after typical hours so when I got off work I still had time to speak with him and his communication was always timely. Thank you so much!

Melissa's Tip: As a first time home buyer we are naive about how extensive the process of gaining a mortgage is and it would be helpful to explain it all up front including out of packet costs even if your closing costs are covered by the seller.

Loan Officer
USDA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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May 30, 2019 at 10:14 AM
Recommend's Debra

Diligent, Friendly Service!

Our experience with Debra and other staff at FBC was excellent. The mortgage application and documentation process has become quite onerous in recent years and many people struggle with the process. I'm a finance professional so don't really need hand-holding to apply for mortgages...I've done it at least 20 times in the past for both residential and investor loans. One can and should expect hiccups along the way given the new regulatory landscape. I found Debra to be diligent, hard-working, and very pleasant to work with. For that matter, so was the entire FBC Mortgage staff. I think you will find them easy to work with, too.

Mason's Tip: Get your ducks in a row...and be timely with document requests. The documentation requests these folks make are not idle requests -- they are essential to getting your loan package approved. Defects or lapses in the documentation will only hinder your progress.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Builder Division
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May 30, 2019 at 9:35 AM
Recommend's Sandra

Loan

Very good customer service and very nice people

Loan Officer
Other 30 Year Fixed California
Responds quickly
Loan met my needs
Branch: Bakersfield, CA
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May 30, 2019 at 8:42 AM
Recommend's Karen

New Home Buyer

Buying a home is very stressful process. But with Karen explaining the process the entire way and the very informative and helpful videos about the home buying process. The bonus was the communication process was seamless phone calls and emails were always answered in a timely manner.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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May 29, 2019 at 7:15 PM
Recommend's Quinta

Our Mortgage Experience was great

Quinta was simply amazing and always positive. Quinta always answered our questions in a timely manner and gave insight through the buying process. Simone was very organized and professional during the final loan process.

Loan Officer
FHA 30 Year Fixed Ohio
Closed on time
Responds quickly
Loan met my needs

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May 29, 2019 at 5:44 PM
Recommend's Matt

Best Mortgage Company Hands Down!

FBC made my buying process so easy and stress free. From the get go, they beat the offer that was given to me by a shady company in Orlando. Matt and Chris were extremely helpful. They got me a great interest rate even when my credit was not perfect, and gave me some goals on how to make my credit better in order to lock in a better rate. Once I hit the goal they locked me in a better rate than what was quoted. We closed the entire deal in about a months time. I am forever greatful to FBC for helping me in buying my dream home.

Guiseppe's Tip: Give them a chance, it was really worth it!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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May 29, 2019 at 5:35 PM
Recommend's Matthew

Needs work

I had to sign the same paper multiple times

Loan Officer
FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Tampa, FL
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