FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

Are you a customer of FBC Mortgage, LLC?

Customer Reviews

4.8 of 5
13795 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
June 05, 2019 at 2:25 PM

Amazing service and felt like family !

Kiel was absolutely amazing . Not only did he help me with my credit repair , but he put me on the right track to be able to purchase our first home for our family ! I am forever grateful for what he did and for FBC mortgage. Very professional and the whole team was attentive until the end !

Helina's Tip: Just stay focused and trust the process !

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
Share  
June 05, 2019 at 1:50 PM

Kings’ Margaritaville

Sheri was extremely helpful, and the staff was very response through the process

Conventional 30 Year Fixed SouthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Beaufort, SC
Share  
June 05, 2019 at 12:35 PM

Appreciation

I really want to appreciate and give a million Thanks to Karen Grims she has been a blessing for us through this process of buying our first home. She helped us in many ways to get approved for our home loan she went above and beyond . She really needs to get recognized for her hard work and great customer service ! Thanks Karen

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
Share  
June 05, 2019 at 11:46 AM
Recommend's Scott

Stinson team is a class act!

The Stinson team did a fantastic job with the entire process! They were beyond helpful, very patient, and an absolute pleasure to deal with! All his team members were phenomenal!

Charles's Tip: Get a list of what paperwork you will need for underwriting and have it gathered prior to starting.

Loan Officer
Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
Share  
June 05, 2019 at 11:37 AM

Great Teamwork

Although things didn’t go quite to plan at some points, I was extremely impressed with the teamwork and swiftness displayed by your operation. Thank you for getting everything submitted on time and helping me obtain my dream home. Definitely would recommend in the future!

Cody's Tip: Make sure to be prompt with documentation. The faster you submit, the faster they get things done. They were always reachable and willing to work with us.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
Share  
June 05, 2019 at 11:30 AM

Fantastic!!!

Fantastic experience working with Dabney. Excellent response times from his whole team!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
Share  
June 05, 2019 at 10:58 AM
Recommend's Matt

Review

Overall pleased with Service. It’s always more detailed than expected, but staff were all patient and helpful.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
June 05, 2019 at 10:53 AM
Recommend's Matthew

Quick closing

Victor did a excellent job of helping us during the loan process. Making sure we did what we needed to for that we are greatful.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
Share  
June 05, 2019 at 10:46 AM

Could really use a Secure Portal and Checklists

First off, working with Lee and his time was farily stress-free. They were very responsive and closing went very smoothly. My only real criticism is that there did not seem to be any way to use a secure portal to send documents to and from the agents. No one I know has a fax, and I don't have time to drive out to their offices, so I was left with emailing things like pay stubs and bank statements. This was less than ideal. Also, there was never a "list of required items needed" but rather I would get seemingly random emails asking for more statements, a letter that was never mentioned, or paperwork that needed to be redone because it wasn't properly filled out. Seemed a little disorganized. But overall we closed with no issues and got a great rate on top of it.

Alex's Tip: Ask them if they have a secure portal for all the sensitive documents they need.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
Share  
June 05, 2019 at 10:45 AM

Review

Loved working with them, everything was so simple and easy. Would recommend them to anyone!

Elizabeth's Tip: Would definitely recommend.

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
June 05, 2019 at 10:43 AM
Recommend's Matt

Great and fast service

You guys were super fast! Thanks

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
June 05, 2019 at 10:38 AM
Recommend's Clayton

Satisfied Client

Everything happened fast and smooth. I was more than prepared to have this go as smooth as possible. Clayton's assistant Jessica was helpful through my journey.

Alejandra's Tip: I recommend that you should have a good amount of money saved for as back up for comfort. Do NOT buy furniture until you know it is a done deal with your home so you know you have closing costs covered. Taking your time is key to getting things done the right way.

Loan Officer
FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

Share  
June 05, 2019 at 10:24 AM
Recommend's Clayton

Clayton and his Team are Home Run Hitters!

I had the pleasure of buying my home from Clayton Gray and his team. They worked with me every day to secure the funding I needed. Having limited credit, I am proud to say I am now a first-time home owner. I owe a lot to Clayton and his team for sticking by me through the tough process.

John's Tip: Make sure you have a good team on you to get relevant documents together.

Loan Officer
Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

Share  
June 05, 2019 at 10:21 AM

Comfortable experience

I thought buying a house will be a painful process but all the offices makes it very smooth and easy!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
Share  
June 05, 2019 at 10:21 AM

Great customer service

Everyone from the sales person at the homes, closing loan officer, lender, and assistants did an outstanding job at working together to always keep me posted of the outcome and status of the home purchase. I really enjoyed working with them.

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

Share  
Advertisements