FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

Are you a customer of FBC Mortgage, LLC?

Customer Reviews

4.8 of 5
13791 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
May 01, 2019 at 9:53 AM
Recommend's Kristin

Great Experience

First time home buyer here. I had no knowledge or experience and Kristin at FBC really made the process seamless. I'm very appreciative of the experience.

Lender Response
Thank you!
Loan Officer
Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
Share  
May 01, 2019 at 9:53 AM
Recommend's Matt

Parksquare Homes

It took them for ever to build the townhome. I hope and wish customer service will be there for us in the following months for warranties and others.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
May 01, 2019 at 9:52 AM
Recommend's Kristin

Review

Kristin was an absolute dream to work with and we could not be more pleased with the entire process. She was helpful, informative, professional, and kept us up to date throughout the process.

Lender Response
Thank you!
Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
Share  
May 01, 2019 at 9:51 AM
Recommend's Kevin

Excellent and quick service

Service provided was very professional, thorough, quick, positive and friendly

Ricardo's Tip: During the process there is a lot of information given. Always stop and ask if something is not clear. FBC is always able to clarify any doubt or question

Lender Response
Thank you!
Loan Officer
FHA 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs
Branch: Owensboro, KY
Share  
May 01, 2019 at 9:50 AM

Lots of documentation required

We used FBC Mortgage because they were a preferred lender for Minto (our builder). I have never had to supply so much documentation for a mortgage and I felt if I wasn’t on top of things there would have been items that fell through. Also, they didn’t offer a lock in that allowed you to drop to a lower rate if it was available, so we ended up with a higher rate. If you don’t have time to do a lot of research and provide a lot of documentation, I’d look for someone else.

Charles's Tip: Be ready to supply TONS of documentation

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the nature of your loan program, we are required to ask for many documents that are submitted to multiple levels. If there was a duplicate request, we regret this miscommunication. We will use this experience as a training opportunity for our company.
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
Share  
May 01, 2019 at 9:44 AM
Recommend's Kim

Great Experience

Going through the mortgage process is not easy. However, cannot thank the folks at FBC Mortgage enough for their great service throughout the process. They are a great, experienced team. We were in good hands using FBC Mortgage.

Lender Response
Thank you!
Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
May 01, 2019 at 9:43 AM
Recommend's Jared

Mortgage

Very professional. They worked with me even with my busy schedule. Took time to answer any questions. quick responses. Very pleased. Thank you FBC mortgage

Lender Response
Thank you!
Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
Share  
May 01, 2019 at 9:42 AM

Great Experience Refinancing!

I used Michael Ordonez to get the loan that I used to purchase my home just over a year ago and he was so great and easy to work with that of course I used him again for my re-fi. Michael took it upon himself to contact me regarding the option for me to re-fi since he could get me a lower interest rate and therefore a lower monthly mortgage payment. I'm pretty much clueless when it comes to everything dealing with mortgages/loans and Michael answered every single one of the questions I had and broke down all the information he needed to give to me so that I understood what was going on. I've already referred him to two of my friends who just purchased a home and would refer him to anyone else looking to purchase or refinance!

Lender Response
Thank you!
Other 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
Share  
May 01, 2019 at 9:41 AM
Recommend's Kelly

Will recommend!

Smothe and nice experience. Very communicative through the process. Emails were responded withing minutes, almost like a chat. I loved it

Lender Response
Thank you!
Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
Share  
May 01, 2019 at 9:33 AM

Amazing.

Dabney and Jennifer Collins did an amazing job throughout the process. This is our 3rd mortgage that Dabney has helped us with and I would not want to go anywhere else.

Lender Response
Thank you!
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
Share  
April 30, 2019 at 9:43 PM

Fantastic loan officer

I would like to say what I terrific loan officer and gentle man Brent Lawrence is. I finance my house originally with a VA Loan with Brent when he was with Gateway Mortgage Group back on 8/24/2018. I just refinanced my house again with a streamline loan. Brent is a very extremely knowledgeable and professional individual with excellent people skills. I have recommended him to others and will continue to do so, Today, while at work, I discovered that one of my fellow employees utilized Brent a few years ago and thinks very highly of him also. He said that he has often recommended Brent to others since he bought his house.

Lender Response
Thank you!
VA 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs
Branch: Victorville, CA
Share  
April 30, 2019 at 8:40 PM

Awesome!

We absolutely loved working with Patty and Tony and the whole team! They went above and beyond to get us where we needed to be and we couldn't be more grateful!

Vivian's Tip: Don't be afraid to ask any and all questions you have.

Lender Response
Thank you!
FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

Share  
April 30, 2019 at 6:04 PM
Recommend's Greg

Fantastic Service

Would like to thank Greg Balawajder for the fantastic service he and everyone associated with him gave my wife and I, He answered all our questions and explained in detail ever step we had to take to successfully close the deal, We are very happy with the professional service we received definitely recommending him to everyone.

RAYMOND's Tip: Just use Greg Balawajder you will not be disappointed

Lender Response
Thank you!
Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
April 30, 2019 at 3:20 PM
Recommend's Shelly

Shelly and Stephanie were fantastic!

Shelly and Stephanie at FBC were VERY helpful with everything along the loan approval process. They answered all of our questions in a timely manner and always went above and beyond to make sure we understood the information that was being handed to us. This was our first time buying a home and they made it very painless. Thank you for everything.

Lender Response
Thank you!
Loan Officer
Conventional Florida
Closed on time
Responds quickly
Loan met my needs

Share  
April 30, 2019 at 3:06 PM
Recommend's Kyle

FIVE STARS ALL THE WAY AROUND!

Kyle was simply outstanding! He was super attentive and always available to answer any questions I had and GOD knows I had a LOT of them! He also showed up at our showing to wish us the best which was an added surprise. If you ever are in the market for a loan, you would regret not using Kyle!

Lender Response
Thank you
Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
Share  
Advertisements