Top Loan Officers for FBC Mortgage, LLC
Are you a customer of FBC Mortgage, LLC?
Reviews for FBC Mortgage, LLC
Accommodating
The team was very accommodating for the most part. During the initial contact to start the loan process, I felt that they were great with communication, however, when it came time for the closing process I felt that they were not very informative with where we were in the process. They requested follow up information (bank statements, pay stubs, etc.), but upon delivering the requested documents to the team I had to conduct my own followup to see if the documents were recieved and what was next. Also, I am not sure how much the team was communicating with Adams Homes about the progress of the home. I am only going off a hunch because our closing had to happen on the 8th of April in order to prevent from having to resubmit the same requested documents about our bank and employment. The house was not ready and we could not close any sooner than the 8th which leads me to believe that our rate lock-in should have happened a week or two later than it did.
Amanda's Tip: Make the closing process a little more informative and communicate better with the clients.
Loan Officer
FHA 30 Year Fixed Florida
Closing with honest people
After going through 4 lenders and narrowing down who had the best numbers with the lowest rate, I decided to go with FBC because they have me the lowest numbers from the start. I didn't have to convince or ask for the best deal. I like that, because let's face it we aren't all mortgage lenders and have no idea who's fooling us and who's not. I felt like they were honest and up front and I made the best choice.
Lender Response
Thank you!Conventional 30 Year Fixed Florida
Highly Recommend - Very Responsive
I can't say enough great things about Shayfer! Being first time homebuyers, we had a lot of questions about the process and he was always quick to help us. Shayfer was available by phone and texting which made the loan experience much more convenient. Even when I would text him panic questions late after work, he was more than happy to help. Shayfer came with us to our closing and we could not have done it without him! Shayfer is truly a stand-up guy and we have and will recommend him to all of our friends.
Conventional 30 Year Fixed North Carolina
Great experience!
Our experience was smooth and easy from my first phone call to inquire about pre-approval with Jonathan. He was thorough and patient. He answered all of my questions and helped me to make the best plan going forward. This is the third time I have bought a house, and working with Jonathan and FBC was by FAR the easiest experience for me. They were clear about everything from the beginning and told us what would be expected at every part of the process. I can't say enough good about Jonathan and FBC. I believe we now own our forever home, but if that would change for some reason, I would not hesitate to work with Jonathan again.
Conventional 30 Year Fixed Pennsylvania
Robert Sibley...Your The BEST!
Hello Robert, my family and I want to thank you from the bottom of our heart's. It was a pleasure to meet you and Denice. Thank you for all your hard work in putting our loan together so quickly and stress free. Great Job!
FHA 30 Year Fixed Louisiana
Excellent Service
Ana Maria was very professional at all times and very responsive and answered all of our questions! This is our second time using their services and we are very please with the results she provided.
Conventional Florida
Efficient with great communication
Krista and her team were efficient and communication was always open and great. We appreciated always being in the loop about what was happening.
Loan Officer
Jumbo 30 Year Fixed Florida
A Pleasure to Work With!
Jeff and his team made the home purchasing process a breeze for us first time home buyers. Jeff was extremely knowledgeable, prompt, responsive, and willing to educate us on every step of the process. We absolutely made the right choice in mortgage lender!
Loan Officer
Conventional 30 Year Fixed Florida
First time Home owner
As a first time homebuyer I felt this lender went over and beyond to help me purchase my first home. My first lender was not very responsive, or helpful when I had questions or found potential homes. When I ever I had a question for this team, the response was fast and helpful. I was alway updated throughout the process and was given an explanation each time on why certain documents were needed.
Cantiya's Tip: To just be patient throughout the process.
Loan Officer
Conventional 30 Year Fixed Florida
Exceptional Service
From start to finish, your team did an amazing job! You have definitely lived up to your re*****tion!! Top notch!!
Alberto's Tip: Be patient and be responsive!!
Loan Officer
VA 30 Year Fixed Florida
Rate for lender
I will give Francis 5star because he is very nice and helpful,
Loan Officer
Conventional 30 Year Fixed Florida
Very Smooth
Jon Mount Calmed my nerves and walked me down a very smooth process from A-Z. Explained everything basically answering all my questions before I had the opportunity to even ask them. Process went very fast as well.
Josh's Tip: Ask for Jon Mount, don't settle for anyone else.