FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
14019 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 185
April 25, 2018 at 8:00 PM

Great first experience with FBC and Hitesh!

Hitesh was always there to answer any and all of my questions and was quick to follow-up on everything. Overall the process was a good experience.

Conventional 30 Year Fixed Georgia
Responds quickly
Loan met my needs

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April 25, 2018 at 7:14 PM

Great work!

I had a good experience. I’d like it better if everything was electronic. People timely answered questions. Walked me through my first home purchase. It was great!

USDA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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April 25, 2018 at 4:37 PM
Recommend's Jeff

Well Done

Very quick and painless. Jeff and team kept closing costs in check. Thank you.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Satellite Beach, FL
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April 25, 2018 at 4:35 PM
Recommend's Kim

Mortgage Loan

The service provided by FBC Mortgage, LLC, especially by Ms. Kim Dorsett, was excellent. Ms. Kim knows her job very well and is an excellent professional. Ms. Kim has great empathy with her clients. I am very grateful to her, particularly as we, my wife and I are Spanish Language speaker.

Egrain's Tip: Maybe a foreign language interpreters (in our case Spanish).

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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April 25, 2018 at 2:40 PM

Very Pleased

Josh was outstanding! He went above and beyond to answer any questions, day or night. He has years of experience both as a realtor and lender, and was able to help guide a seamless purchase. I could not have asked for a better person. He still continues to make sure my needs are met as a new homeowner.

Chesney's Tip: Don’t be afraid to ask questions or for another explanation.

FHA 30 Year Fixed Louisiana
Closed on time
Responds quickly
Loan met my needs

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April 25, 2018 at 2:39 PM
Recommend's Jennifer

Great Experience with FBC Mortgage, LLC

Jenni was responsive and always available to assist us. Her team was fabulous! The entire process (beginning to end) was straight forward and ran very smoothly. FBC was very easy to work with.

Michael's Tip: Ask lots of questions. Make sure you get the documents to the team as soon as possible so you don't hold up your closing date.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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April 25, 2018 at 12:41 PM
Recommend's Marci

Exceeded my expectation

Marcy and Sarah were one of the best professional I've worked with. My best friend recomonded Marcy, I'll keep doing the same, my realtor wants to use Mary for future business and the title company speaks highly of the team. Also thanks for the Stutbucks gift card.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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April 25, 2018 at 12:10 PM

Smooth from Start to Finish

Once I got Gordon and Laura all of the needed documents at the start of the process, it was simply esigning, and printing/signing/scanning docs after that. They kept me informed throughout and answered any questions I had. While I do not plan to use them again for a long time (since we just closed on our "forever home" on 4/20/18), I will gladly recommend them to others who want a seemless mortgage process

Michael's Tip: The sooner you get the required docs to them and signed, the easier it goes!

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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April 25, 2018 at 12:04 PM
Recommend's Sam

Best in Town

Sam Davis and his team made the process of buying a home so easy.

Loan Officer
FHA 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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April 24, 2018 at 11:59 PM

Borrowing made easy!

Richard Appell made borrowing easy and walked us through the process from start to finish. Any questions we had were answered with good detail and Richard made sure we understood the why and how for the loan process. Richard has every quality one would want from a loan officer and went above and beyond every step of the way!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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April 24, 2018 at 7:15 PM

Professional, Experienced, and Timely

Annmarie was an absolute pleasure to work with. The home buying process was and is definitely not an easy task, but with her guidance and knowledge; the process moved along swiftly without incident. She really understands how to explain certain difficult aspects of the transaction and worked day and night to ensure I understood what was happening and why and how it would affect us. I can say confidently that I would not have closed on my adorable Cape Cod Cottage without her guidance. I can not say enough wonderful things about Annmarie!

FHA 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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April 24, 2018 at 2:19 PM

Great Job! Thank You!

Gordon and Laura did an awesome job with my loan. The locked me in early, clearly explained the process, and kept me up-to-date and informed. It was a breeze, thank you!

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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Real Estate Professional
April 23, 2018 at 2:24 PM

Long-Time Customer

I've done four loans with FBC now and each end up providing the same answers and exact same documents each time. I selected FBC instead of one of the nationwide loan companies because I knew I would be doing repeat business and I wanted a local company that I could get to know and would get to know me. It's not happening with FBC.

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the nature of your loan program, we are required to ask for many documents that are submitted to multiple levels. And if there was a duplicate request, we regret this miscommunication. We will use this experience as a training opportunity for our company.
Loan Officer
Conventional Florida

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April 22, 2018 at 3:54 PM

Financing for property purchase

Went very smoothly and was done professionally

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 22, 2018 at 6:06 AM

Overall a very good experience!

Things weren't going too well with the first property I was attempting to purchase. I finally terminated that contract and almost immediately found another potential home. The transition to the new purchase was seamless and things progressed pretty smooth until the last couple days before closing. Some issues with flood insurance, document signatures and new address/water bill issues kept this from being a flawless five star performance, but I don't feel it was the fault of the mortgage company, hence the five-star rating. I've purchased other properties previously with a number of mortgage companies and this one was BY FAR the best I've encountered!

Robert's Tip: Getting the right title company AND the right mortgage company makes the home purchase a much more enjoyable experience.

FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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