FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
14019 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 185
April 17, 2018 at 10:41 AM

Great Experience

I've purchased and refinanced other houses, so I came into this purchase expecting the lending process to be similar - long, tedious and frustrating. I couldn't have been more wrong. Destini, and everyone else that worked on our loan with FBC, did an exceptional job. They were on top of things and made the process simple. Early on in the process when our closing date was set, I thought it was extremely unlikely we would hit that closing date. Yet again, I was wrong. They kept us on track throughout the whole process and hit our closing date. I couldn't recommend Destini enough!

Conventional 20 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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April 16, 2018 at 11:57 AM
Recommend's Matt

Great Job Team Andre

Matt and his team always do a great job! They are always great to work with and they are very responsive.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 15, 2018 at 6:02 PM

Exceptional service

Norman Bocci is proactive, efficient, and professional. Norman and the FBC mortgage office team provided exceptional service in obtaining a VA loan and enabling an on time closing. I would highly recommend Norman Bocci and FBC mortgage to anyone.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Satellite Beach, FL
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April 15, 2018 at 8:26 AM
Recommend's Kristin

New home losn

Outstanding servicing! They were with me the whole time and so great full. Love FBC mortgage would recommend them!

Loan Officer
Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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April 15, 2018 at 8:26 AM
Recommend's Kristin

New home losn

Outstanding servicing! They were with me the whole time and so great full. Love FBC mortgage would recommend them!

Loan Officer
Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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April 15, 2018 at 8:26 AM
Recommend's Kristin

New home losn

Outstanding servicing! They were with me the whole time and so great full. Love FBC mortgage would recommend them!

Loan Officer
Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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April 15, 2018 at 8:26 AM
Recommend's Kristin

New home losn

Outstanding servicing! They were with me the whole time and so great full. Love FBC mortgage would recommend them!

Loan Officer
Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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April 14, 2018 at 10:20 PM

Fantastic experience

Norman was wonderful to work with. Every communication was very professional and courtesy. Loved working with him and his team.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Satellite Beach, FL
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April 14, 2018 at 6:59 PM

OK Lender

My experience with FBC was pretty typical. I have not moved in 25 years but I have refinanced three or four times during that period. The people were all friendly and professional. They always needed their information or additional documentation in a big hurry, which I complied with every single time, but when I needed key pieces of information like say - the final dollar amount needed at closing, nobody seemed to be in a hurry to get that to me. Many of my questions went unanswered or I had to ask more than once, while I always responded quickly and completely to everything that was asked of me. That was pretty much how my other experiences went so I'd say FBC falls right in line.

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the nature of our industry, we apologize if there was something was missed or unanswered. We regret any miscommunication. We will use this experience as a training opportunity for our company.
Conventional 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Louisville, KY
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April 14, 2018 at 8:43 AM
Recommend's Steve

Thorough and Honest

Steve was definitely a pleasure to work with. When we had questions or inquiries, his answers were quick, thorough, and clear. Our home buying experience was a great one and easy once we found a home we liked. Matt Andrew's team is outstanding all in all and working with all of them and Steve was excellent! We would definitely recommend Steve and FBC Mortgage to anyone looking to purchase a home! Once our offer for our home was accepted, we were able to close in about 30 days!

Loan Officer
FHA Florida
Responds quickly
Loan met my needs

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April 13, 2018 at 1:52 PM
Recommend's Edna

Home refinance

Very accomodating and hoping to work with them again in the future

Loan Officer
Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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April 12, 2018 at 6:16 PM
Recommend's Jared A.

excellent service

I am very grateful with the help for bought my house

Loan Officer
Conventional 5/1 Adjustable Rate Mortgage (ARM) Florida
Responds quickly
Loan met my needs

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April 12, 2018 at 10:51 AM

Great Service

My wife and I was about to give up in our home purchase until we got in contact with Lisa. It was a great experience. We finally closed on our new home.

Jimmy's Tip: Get all your documents prepare and ready for a smoother process.

FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs

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April 12, 2018 at 8:42 AM
Recommend's Jennifer

Jeni Pitcher and her team were truly an amazing group to work with - Go Team Pitcher!!!

From the moment I was directed towards Jennifer and her team, I was in the hands of pure professionals. I have closed on several homes and in various states, including FL. I was treated like their only client, an important person, and their number one priority to get this closing done. They were informed, experienced, caring, attentive, and always ready to go further to make sure I knew I was being taken care of. I truly cannot say enough about this group and everyone included behind the scenes as they worked tirelessly to ensure my closing, which was not an easy one, moved to fruition. Thank you Jeni and the Team!!

Margaret's Tip: Just follow their lead and get the forms done. They make it extremely easy for you to complete the process.

Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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April 12, 2018 at 8:21 AM

West Melbourne FL House Closing

FBC mortgage was given to us by our relator because the person that we were buying our house from did not want to deal with a big box lender. Norman was able to figure out a few unexpected hiccups along the way and was able to close on time. The FBC montage team was great on getting us in our house.

Matthew's Tip: The rate was the same as the the big box lenders. Very helpful on getting getting us to close on time.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Satellite Beach, FL
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