FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
14019 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 185
April 21, 2018 at 11:36 AM
Recommend's Jeffrey

Awesome

I loved working with FBC! Lender was great and always giving us updates on our loan.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 20, 2018 at 9:04 PM

My first house!

Eduardo was a great help! He helped me acquire my first home loan and I look forward to purchasing a few more here with him shortly. He took the time to work with me on the details and some of the hiccups that we had regarding my income. Where every other loan officer I spoke to didn’t try to even give it a shot. He made it happen. 2 others could’ve easily had my account they were just lazy and didn’t want to deal with it... he made it really easy.

Manuel's Tip: Use Nancy Chow (Realtor) & Eduardo Buller (loan officer) to buy your home 😁

Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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April 20, 2018 at 6:30 PM
Recommend's Kim

Very professional and speedy refinancing

I was very happy with the service we received on this refinancing. It was executed very professional and in a much faster and easier way than anticipated. Kim was a great help in putting everything together.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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April 20, 2018 at 5:58 PM
Recommend's Chera

Awesome

It was long road and a lot of paper work lol Chera and Emily was extremely helpful with any questions I had though this process thank y’all so much we love the house

Loan Officer
Other 30 Year Fixed Texas
Responds quickly
Loan met my needs

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April 20, 2018 at 4:08 PM
Recommend's Heath

Blue Bell Hotel

The entire loan process was a pleasure and went through without a flaw. Heath and his staff go above and beyond to make sure all information and documents are signed, sealed and delivered. Thank you so much!

Loan Officer
Conventional 15 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Edmond, OK
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April 20, 2018 at 3:52 PM

What?

Having been a long time home owner and not being in the market for the last 10 years i figured some things had changed. I would have liked to had a road map discussed in person or by phone of what was going to happen, who the different players were and their roles were, what information would be needed and what time frame we would be looking at. In stead, it seemed like a constant demand for this or that by people I didn't know; rushing to get it and waiting on a response that never came. In the end it worked out, but the personal touch would have made for a better experience.

Lender Response
We at FBC thank you for your feedback. We will use this information as part of our Training for our Sales and Operation Teams.
Conventional Florida
Branch: Jacksonville, FL
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April 20, 2018 at 1:16 PM
Recommend's Jeff

Knowledgeable Professionals with Superb Customer Service

Jeff Duncan and the team at FBC Mortgage made our home buying experience a pleasure. From the beginning, Jeff got us pre-qualified and kept us informed along the way until closing. Anytime I had questions or requested information, Jeff personally worked the issue to ensure I had a timely and complete response.

Robert's Tip: When we began the mortgage process, we had a choice to work with a national, well known company, or to work with a large company with local offices that knew a great deal about the area builders and support organizations. We absolutely made the right choice, and would start again tomorrow with Jeff and the team if needed.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Satellite Beach, FL
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April 20, 2018 at 1:07 PM

New Homeowner

Had a great experience! Was a really easy process for us, and worked with great people!

Angela's Tip: Only positive things

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 20, 2018 at 11:30 AM

I bought a Model Home!

It was a lot of work to quality for my home. I felt like the whole team was rooting for me!

Lorraine's Tip: I work better off a check list from one contact person.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 20, 2018 at 11:05 AM

FBC Review

I am located in California and purchased a second home in Texas . They made it very easy and the staff worked very closely with you when they needed additional documents for the loan application. I would highly recommend them.

Conventional 30 Year Fixed Texas
Responds quickly
Loan met my needs

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April 20, 2018 at 10:37 AM

Satisfied customer

Very friendly and helpful lenders

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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April 20, 2018 at 10:34 AM
Recommend's Kim

Great experience!

Thanks to Kim and her team for their assistance with our recent mortgage! Kim was very attentive and efficient, and we would highly recommend her to other buyers.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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April 18, 2018 at 10:09 PM
Recommend's Maria

First Class

Maria provided first class service from beginning to end. She is pleasant to work with, responds quickly if not immediately, and goes above and beyond to ensure the deal closes. Would recommend her without hesitation.

STEPHEN's Tip: Call her before deciding on any other lender.

Loan Officer
Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Satellite Beach, FL
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April 18, 2018 at 9:30 AM
Recommend's Chera

Happy I found them!

No stress, quick and prompt responses, always available for any questions. Thank you Chera and Amy!

Loan Officer
FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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April 17, 2018 at 5:08 PM

The Best MLO's By Far!!!

I just wanted to thank Paola Fassina's team for all the hard work they did on my loan, especially at the end when things got tight to close on time. I have been in the financial industry almost 10 years and had to deal with the loan departments for the company I used to represent & I have to say by far, FBC Mortgage has "10 Star Employees" across the board. So professional in handling documents appropriately, communicating well & handling deadlines like a pro!!! I am so blessed to have had FBC Mortgage be the company for me & my son to purchase our 1st home. I have & will always recommend FBC Mortgage to family, friends and clients in the future😎😊😎

Amy's Tip: Using online tools and staying in touch via email keeps things organized and easily trackable.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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