Great Experience

My overall experience was excellent. A team of professionals starting with Javier who worked with me in the pre-approval process. Alison you were amazing what can I say THANK YOU you kept me grounded. Rebecca thank you for your patience. This team really worked hard to make my dream a reality. Thank you all!!

Priscilla's Tip: This is the team to have when financing your home.

FHA 30 Year Fixed Florida

Share  

1993 NE Acapulco

The process was very quick and we closed on time

Donald's Tip: Have all paperwork ready at the time you file your application, that wat you don’t have searching for the documents.

Loan Officer

Bud Kline

VA 30 Year Fixed Florida

Share  

Eduardo's the best!!!

Eduardo was very knowledgeable, professional, and courteous. This was my first time applying for a loan and Eduardo took the time to schedule an in person meeting to thoroughly explain the whole process to me. He was always available to answer all my questions and was very attentive to my needs and concerns. I ended up canceling my offer on my first house (seller default) and Eduardo and his team stepped up and made sure the process for the next house (the one I closed on) was smooth and easy. He went above and beyond to make sure my home buying experience was as stress free as possible.

Conventional 30 Year Fixed Nevada

Share  

Review of Loan Process

FBC made processing our loan very easy. All staff involved at this company was great. Any questions we had were answered quickly and politely. We literally enjoyed the process.

VA 30 Year Fixed Florida

Share  

Fbc

Loan officer was always available for questions.

FHA Ohio

Share  

Great experience

It was a smooth application, documentation and closing process because Lisa was so on top of everything. Responsive, knowledgeable, wryly humorous and a pleasure to work with.

Loan Officer

Lisa Amorosa

Conventional 15 Year Fixed Florida

Share  

Friendly, Efficient, Fantastic!

FBC Mortgage came as a recommendation from our real estate broker and we have thoroughly enjoyed working with them. The mix of friendliness and efficiency has been fantastic. Annmarie and Erin were always available to answer questions at all times of the day, and night! As busy working professionals they were extremely patient with our schedules and time constraints. They always took the time to give us advance notice of documentation that was coming in that needed our attention and signatures which was extremely helpful. I would recommend FBC, especially the Hyannis location, to any home buyer looking for a great home buying experience.

Conventional 30 Year Fixed Massachusetts

Share  

Good Service

Good and friendly service. Quickly responsive to questions and any comments. Easy to work with. Some documents requested more than once, but that is the norm with any mortgage.

Conventional 30 Year Fixed Florida

Share  

Ms. Tosi

Ms. Tosi was very knowledgeable and professional, I enjoyed working with her.

Conventional 30 Year Fixed Florida

Share  

clear title

Very satisfied with the Title company

Loan Officer

Kelly A Taylor

Conventional 30 Year Fixed Florida

Share  

excellent service

I would like to thank Eduardo Buller and Miguel Mayoral for their excellent service, because of their program I was able to buy my house.

FHA 30 Year Fixed Nevada

Share  

Outstanding service!

I want to thank Mike Bedell and Laura Anderson especially for they’ve exceptional service! They we were so warm, friendly, knowledgeable and most of all made me feel like I was the most important customer that they served! Always returned calls in no time and made me feel secure! The process was not as painful as I imagined! Thank you again for all that you do!

Loan Officer

Mike Bedell

VA 30 Year Fixed NorthCarolina

Share  

Great Experience

Adam Herrera and all the staff at FBC were amazing through out the entire process. From start to end they were helpful, knowledgeable and always had time to answer any questions and address any concerns I had. They made my first time home buying experience an awesome one. Their hard work and dedication made my family's and I dream of home ownership come true. Thank you all at FBC Mortgage from the bottom of my heart.

FHA 30 Year Fixed Texas

Share  

Great

FBC was very helpful in all aspects of my mortgage with buying my new home. I would recommend them to anyone.

FHA 30 Year Fixed Florida

Share  

Unhappy

I completely understand the need for document after document from me to prove that I can pay for my loan. What I don't understand is why my processor asked me for the same information over and over again. I sent multiple documents multiple times. I sent my current address at the time more than once in an email. How hard is it to keep track of an email? I can get on board with sending paycheck stubs more than once over the time frame we had. Pay stubs could have changed but my bank statements, tax papers, copies of cleared checks...those don't change and I shouldn't have to send this paperwork more than once. It was hard for me to send paperwork bc I didn't have my scanner/printer hooked up while I was living out of my mom's basement waiting for my house to be done .I even had to take pictures of W2 forms with my cell phone and text them to the processor. I find that very unprofessional. I realize she was trying to make it happen quickly but you are a mortgage company that should have plans in place for this type of work. I was sent paperwork to sign but was told that electronic signing wasn't an option. What kind of mortgage company doesn't have that as an option for their processor??? 20 years ago I swore I would never buy another house because the process is a pain. going through this was a strong, in your face reminder of why I never want to buy a house again. Bonnie Roby was apologetic for the inconvenience so that was appreciated.

Thomas's Tip: Go elsewhere if you want an easy process

FHA 30 Year Fixed Kentucky

Share