FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13811 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
May 18, 2017 at 5:53 PM

The Knowledge Queen

Lisa was awesome. This was my first home purchase and she was extremely knowledgeable and helpful. I would definitely recommend her to new and seasoned home buyers

Conventional 30 Year Fixed Florida
Closed on time

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May 18, 2017 at 11:54 AM

Great Experience

Great loan experience from day 1 when I submitted a quote request. My loan officer was extremely easy to get hold of, made everything easy to understand and was very thorough. Not only was our loan officer great but his entire team was easy to work with. They replied to emails almost immediately and always answered their phones when I called, even if it was late at night. The amount of paperwork I needed to submit was less than expected and the entire experience was perfect.

Conventional Texas
Responds quickly
Loan met my needs

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May 18, 2017 at 9:45 AM

Exceptional Company

Yvette Picard and everyone at FBC worked tirelessly to make sure that my loan was funded. I had a complex situation and they made sure that no rock was left unturned when finding a solution. They made sure that I was not stressed out throughout the process and I was confident that they would get the job done. I appreciate everything that they did and now I'm living in my dream home.

FHA 30 Year Fixed Alabama
Responds quickly
Loan met my needs

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May 17, 2017 at 1:07 PM

Sam Dean- 601 Lingering Way

Everyone I had interaction with here were very helpful. It was my first buy and they were great. I have nothing bad to say here.

Samuel's Tip: Please use Joe :)

Conventional 30 Year Fixed Tennessee
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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May 16, 2017 at 1:31 PM
Recommend's Matthew

My dream house

It took us 15 months to find the house of our dreams. Spencer was amazing throughout the whole process. Jenni was amazing during processing. The whole process was quick and smooth.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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May 16, 2017 at 1:39 AM

Unparalleled service

I was stuck in my mortgage with one of the worst financial companies in the country after the 2008 financial meltdown for 7 years. Around April my wife asked me tried to refinance our house out from the mortgage company that we had been stuck forever. I did some online researches and found FBC mortgage. I decided to give it a try and I contacted Chelsea and she was very honest and upfront by telling me that the real rate base on my credit score. For sure, all the mortgage companies that I contacted and none of them came close to what Chelsea quoted me. She and her team are very proactive and supporting along the way in my application process. She even took my case all the way to the upper management to have the obstacle resolved. After all, my final rate came out lower than what she quoted me first because of the obstacle that she worked so hard to resolved it for me. In a nutshell, I have not met any mortgage agent that worked so hard and diligently helping his/her customer! Both my wife and I felt very grateful that worked with her and her team to have out application started all the way to closed. I definitely will refer her to whoever need to refinance or getting a new mortgage!

GEE's Tip: It is a team work and sometime you just need to work a bit harder! FBC will help to reach your goal!

Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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May 15, 2017 at 2:18 PM
Recommend's Jay

Amazing people

I directly dealt with Pam and Jennifer. They helped us with our dream of owning a home and answered every single ridiculous or dumb question. Since we were new at this process, we feared being misled but we felt at ease and confident. Thank you FBC!

Illian's Tip: Get them what they need as soon as they ask for it. It helps facilitate the process.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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May 15, 2017 at 8:34 AM
Recommend's Jeff

Jamison Condo

Jeff was very professional and prompt with all our needs for the purchase of our new condo at Cocoa Beach, Fla.he was very helpful with all aspects of the process.

Robert's Tip: Excellent resource for real estate mortgages

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Satellite Beach, FL
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May 14, 2017 at 3:28 PM
Recommend's Lisa

Excellent work

Buying a home can be overwhelming and stressful especially from 1500 miles away but Lisa and the army of people that helped us close in just 30 short days was over the top! excellent work thanks again for everyones help

Brian's Tip: have your ducks in a row hold on its a ride but with the help of FBC we made it happen

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Vero Beach, FL
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May 12, 2017 at 10:56 AM

Great Experiance

This was the first house I purchased on my own. The Mike, Angela & Desiree were quick to respond, helpful and everything was done on time. I had a few minor issues on my end which were dealt with quickly and esily. I would recommend them to anyone looking for a broker.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 11, 2017 at 10:48 PM
Recommend's Matt

Conventional mortgage through FBC mortgage,LLC

Matt Andre and his team made the mortgage application process a breathe. Professional help was provided throughout the whole process and questions were answered promptly. I would go through FBC mortgage again for another loan. Great experience!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 11, 2017 at 5:51 PM

Horrible

They don't make words strong enough for me to express how absolutely unpleasant my experience was with the purchase of my first home through FBC

Vince's Tip: The best tip I can give is find someone els

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the complex nature of your title issue, we were delayed. These were required documents that are submitted to multiple levels. If there was a duplicate request, we regret any miscommunication. We will use this experience as a training opportunity for our company.
FHA 30 Year Fixed Florida
Loan met my needs

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May 11, 2017 at 10:07 AM

Great experience

Eric Dubose and his team were wonderful guiding me through the entire refinancing procedure. Eric's experience and expertise were paramount in making the entire refinancing experience seamless. I would highly recommend him to anyone to meet their home mortgage needs.

Tamara's Tip: Prompt and professional service

Conventional 15 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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May 11, 2017 at 9:41 AM

My first home

They were very helpful with everything and it was not as stressful as everyone said it would be all thanks to their help! Thank you for helping me wirh my first home!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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May 11, 2017 at 8:47 AM

Best of the best

I have bought several homes over the years and have never had such a smooth mortgage application and loan process. Highly recommend!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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