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Reviews for Rob Adams
Outstanding
Such a smooth process for my first mortgage I’ve read and have heard the nightmare of paperwork that’s involved when buying a home. But Rob and his team did a outstanding job getting me through the process. What sets them apart is their amazing online interface it’s so easy to upload documents.
Victor's Tip: Have all your paperwork ready w2, check stubs, bank statements Etc and the process to a final approval will be easy and smooth
Conventional 30 Year Fixed Texas
Exceptional Service
Mr. Rob Adams and his assistant, Kerry, were very professional in their dealings with me. Every step of the loan process, from origination to final approval, was handled promptly, courteously and professional manner.
FHA 30 Year Fixed Texas
Excellent customer service
I am very happy with the attention from Rob and his team! Thank you
Conventional 30 Year Fixed Texas
Great Service
I had a wonderful experience with FBC. All the employees were helpful and courteous. I did the majority of things online and it was clear and easy to use. I would highly recommend using them!
FHA 30 Year Fixed Texas
Very Informative and Helpful Team
For a first time home buyer, I never imagined the process to be so stress free. The FBC team was very informative and helpful on every step. Each was very communicative and friendly, and was always there help.
Devin's Tip: Be quick to respond to emails, watch their informative videos, and trust their process.
USDA 30 Year Fixed Texas
Trusted Advisor
Rob and his team at FBC did a great job of keeping us informed with each step of the loan process, understanding the specifics of the rate and the factors that influence it, and the milestone dates. The system and people were very easy to work with, and we were treated professionally and transparently. All in all a great experience and we closed on time!
Conventional Texas
Just Amazing
This is my first time buying a home and this experience was just fantastic. Rob, Andrew, Matt, Cinthia and the whole team just made this process easy and comfortable. They are knowledgeable and very patient. Would definitely recommend!! ... Thank you guys!
FHA 30 Year Fixed Texas
Rob Adams /FBC Mortgage
Rob Adams and the whole team was fantastic, made the transaction very smooth helping me with all my needs, professional and friendly environment and very competitor.
Conventional 30 Year Fixed Texas
Smooth Loan Process
Rob and his great team of professionals made every step of the process seamless. Even when an issue came up they took action immediately and ensure we closed in time.
FHA 30 Year Fixed Texas
Great experience
Overall great experience. There were some snags in the road, but Rob and his team kept me informed and worked diligently to take care of any issues!
FHA 30 Year Fixed Texas
Great team for my financial needs
Everyone of the FBC San Antonio team went above and beyond to help us get into our house. Especially since it took four tries to find a good house.
Paul's Tip: Sign up with Rob Adams team as soon as possible
VA 30 Year Fixed Texas
Great Job!
I was impressed with the professionalism of all contacts that were made. Good information was given and if they didn’t have the answer... they worked to find it out! Thanks Kyle Chabboy and Sara Dawson
Conventional 30 Year Fixed Arkansas
The Review
Our close date had to be moved from the 9/26 to 9/29. Due to kitchen cabinets potentially being late. On the 28th I contacted Chicago Title to find out about closing. They contacted Rob, had a conversation, then Rob contacted me. He was very apologetic as he informed me, that our closing might be pushed back to 9/30. I asked why, he stated the appraiser had contracted COVID-19. I was a bit upset, he calmed me and said he had been working on the issue, he just hadn't updated me as to what was going on. Well, Rob and his team were able to get all the issues resolved with the underwriter (over writer) and we closed on time 9/29! Thank you Rob!
Arron's Tip: Next time, even though it may not be great news. Let the customer know, so they can plan for it!
Conventional 30 Year Fixed Texas
Awesome!
Rob and his team were absolutely wonderful the entire way. No matter what time I called or emailed they responded right away and were so patient with me and my million questions. They truly mmade process as smooth as possible.
FHA 30 Year Fixed Texas
Made my Dream Come True!
Rob and his team were amazing! I had some hurdles to jump to be able to buy a home and Rob was encouraging that it would happen. His team was patient in answering all my questions and making sure I was comfortable with the process. In the end I was able to qualify to buy the home I really wanted. Thank you for everything!!
FHA 30 Year Fixed Texas
Great mortgage service
Everyone I spoke with from FBC mortgage had a great attitude and always answered any questions I had. They helped us achieve loan approval as fast as was possible. There were a few hiccups at times, but overall things went generally smooth, especially with help from our lender team.
Erica's Tip: Be prepared for the unexpected. Save as much money as you can, and do not buy anything big with credit. Before making any big purchases or making changes to your bank account, checking with your lender is a great idea.
FHA 30 Year Fixed Arkansas
Excellent!!!
This was my first home purchase and Rob was very helpful throughout the process. FBC in general was very helpful and explained everything very clearly. Therefore, I didn’t have many questions for Rob, but he was readily available to answer the free questions that I did have. Will definitely recommend... Thank you Team Rob!!!
FHA 30 Year Fixed Texas
Review
This is a very stressful process, and although Rob was great to work with, communication could have been better.
Lender Response
We apologize for any convenience you may have experienced with you loan transaction. We strive for 100% consumer satisfaction. If there is anymore we could have done to make your experience better, please contact Jennifer Green at [email protected]Conventional 30 Year Fixed Texas
