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Reviews for Rob Adams
excellent service
Excellent servide and profesional
FHA 30 Year Fixed Texas
Review
Awesome loan team from start to finish!
Conventional 30 Year Fixed Texas
Rob is awesome
Rob Adams got me a great interest rate and made the whole process easy! Teri Mitchell was great too!!
Conventional 30 Year Fixed Texas
Great job
FBC…worked very hard to get the job done and me into my new home.
FHA 30 Year Fixed Texas
Andrew was great
Andrew helped me throughout the entire process. He was really professional, nice, and very helpful.
Laurie's Tip: We shouldn't have to deal with 5 people and if we do then everyone needs to communicate. I wasted time at first because noone was confirming the other received the docs I sent.
FHA 30 Year Fixed Texas
Unpleasant experience
Very difficult to work with, always asking documents that have been already submitted. Feels like I was always playing catch up. communication was very poor.
VA 30 Year Fixed Texas
Lender Review
Great service and straight forward dealing.
Conventional 15 Year Fixed Texas
Great
Very helpful in getting everything together. Was some miscommunication at the end and closed late but overall happy with my experience.
VA Texas
Piece of cake!
The loan process could not have been any easier. The whole FBC team made an arduous process simple. All of your employees are fantastic and I wouldn't change a thing
William's Tip: When the ask for a document get it to them asap.
Conventional 30 Year Fixed Texas
Very smooth process
The whole process of funding with FBC was very smooth. Andrew and Rob made sure I was always updated on the file under process. They were also easily reachable when I had questions and worked with the builder as the closing date was slipping.
Conventional 30 Year Fixed Texas
Broke it down
I had everything broken down to me. They were patient, caring and for lack of a better term they held my hand every step of the way. Always responded to be within the hour or less than 12 hours.
Anita's Tip: Be patient and have them go into detail. Ask questions and they will get u the answer just be transparent with Rob Adams and builder team.
VA 30 Year Fixed Texas
AwesomeSauce
I started my process with FBC Mortage a little over 6 months ago. My home was set to be done within that time frame. Through the works of the amazing staff at FBC Mortage things took off and I was able to close and move into my house the same week it was finished. The home buying process is not a easy one by far. I appreciate the updates from Mr. Adams as my process went along and not only did the updates keep me in the knowing they also gave me a breakdown and understanding of how things would flow for the next steps. I appreciate all the emails I got for every holiday in between the building process and as a new client of FBC. I am greatly appreciative of the staff that I’ve had personal one on ones with like Terie who held my hand through a few tough moments. She felt like a friend and not just a lender looking to close on a deal. I appreciate Brianna for making sure that my questions got answered and for keeping me ontop of getting things turned in and at times breaking down some of the things I didn’t understand. Both young ladies where patient and kind. I felt like I had a team working for me and they did the most of what they could so that I would get into this house. This is my first time buying a home and I went in eyes closed not knowing what to expect. I feel I came out of this with a victory because I didn’t feel this would be possible or even happen. But it’s real and it feels lovely! I’m happy I made my choice to choose FBC for my lenders. Rob you and your staff is that AwesomeSauce!!! Sincerely one happy New Homeowner!!! Whoop whoop!!!!!!
Marie's Tip: Please have all your affairs in order and be ready to get things done in a blink of an eye so that you don’t hold up the process and stay calm..FBC is on your team.
USDA 30 Year Fixed Texas
Second to none
I was shocked at the awesome job offered by FBC. The loan was finalized within 20 days. Thanks to Rob Adams and Terie Mitchell. ~ Stephen Minka
Stephen's Tip: Never hide anything from them, and be ready to answer any message they send your way.
VA 30 Year Fixed Texas
Outstanding
Such a smooth process for my first mortgage I’ve read and have heard the nightmare of paperwork that’s involved when buying a home. But Rob and his team did a outstanding job getting me through the process. What sets them apart is their amazing online interface it’s so easy to upload documents.
Victor's Tip: Have all your paperwork ready w2, check stubs, bank statements Etc and the process to a final approval will be easy and smooth
Conventional 30 Year Fixed Texas
Exceptional Service
Mr. Rob Adams and his assistant, Kerry, were very professional in their dealings with me. Every step of the loan process, from origination to final approval, was handled promptly, courteously and professional manner.
FHA 30 Year Fixed Texas
Excellent customer service
I am very happy with the attention from Rob and his team! Thank you
Conventional 30 Year Fixed Texas
