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Reviews for Rob Adams
Trusted Advisor
Rob and his team at FBC did a great job of keeping us informed with each step of the loan process, understanding the specifics of the rate and the factors that influence it, and the milestone dates. The system and people were very easy to work with, and we were treated professionally and transparently. All in all a great experience and we closed on time!
Conventional Texas
Just Amazing
This is my first time buying a home and this experience was just fantastic. Rob, Andrew, Matt, Cinthia and the whole team just made this process easy and comfortable. They are knowledgeable and very patient. Would definitely recommend!! ... Thank you guys!
FHA 30 Year Fixed Texas
Rob Adams /FBC Mortgage
Rob Adams and the whole team was fantastic, made the transaction very smooth helping me with all my needs, professional and friendly environment and very competitor.
Conventional 30 Year Fixed Texas
Smooth Loan Process
Rob and his great team of professionals made every step of the process seamless. Even when an issue came up they took action immediately and ensure we closed in time.
FHA 30 Year Fixed Texas
Great experience
Overall great experience. There were some snags in the road, but Rob and his team kept me informed and worked diligently to take care of any issues!
FHA 30 Year Fixed Texas
Great team for my financial needs
Everyone of the FBC San Antonio team went above and beyond to help us get into our house. Especially since it took four tries to find a good house.
Paul's Tip: Sign up with Rob Adams team as soon as possible
VA 30 Year Fixed Texas
Great Job!
I was impressed with the professionalism of all contacts that were made. Good information was given and if they didn’t have the answer... they worked to find it out! Thanks Kyle Chabboy and Sara Dawson
Conventional 30 Year Fixed Arkansas
The Review
Our close date had to be moved from the 9/26 to 9/29. Due to kitchen cabinets potentially being late. On the 28th I contacted Chicago Title to find out about closing. They contacted Rob, had a conversation, then Rob contacted me. He was very apologetic as he informed me, that our closing might be pushed back to 9/30. I asked why, he stated the appraiser had contracted COVID-19. I was a bit upset, he calmed me and said he had been working on the issue, he just hadn't updated me as to what was going on. Well, Rob and his team were able to get all the issues resolved with the underwriter (over writer) and we closed on time 9/29! Thank you Rob!
Arron's Tip: Next time, even though it may not be great news. Let the customer know, so they can plan for it!
Conventional 30 Year Fixed Texas
Awesome!
Rob and his team were absolutely wonderful the entire way. No matter what time I called or emailed they responded right away and were so patient with me and my million questions. They truly mmade process as smooth as possible.
FHA 30 Year Fixed Texas
Made my Dream Come True!
Rob and his team were amazing! I had some hurdles to jump to be able to buy a home and Rob was encouraging that it would happen. His team was patient in answering all my questions and making sure I was comfortable with the process. In the end I was able to qualify to buy the home I really wanted. Thank you for everything!!
FHA 30 Year Fixed Texas
Great mortgage service
Everyone I spoke with from FBC mortgage had a great attitude and always answered any questions I had. They helped us achieve loan approval as fast as was possible. There were a few hiccups at times, but overall things went generally smooth, especially with help from our lender team.
Erica's Tip: Be prepared for the unexpected. Save as much money as you can, and do not buy anything big with credit. Before making any big purchases or making changes to your bank account, checking with your lender is a great idea.
FHA 30 Year Fixed Arkansas
Excellent!!!
This was my first home purchase and Rob was very helpful throughout the process. FBC in general was very helpful and explained everything very clearly. Therefore, I didn’t have many questions for Rob, but he was readily available to answer the free questions that I did have. Will definitely recommend... Thank you Team Rob!!!
FHA 30 Year Fixed Texas
Review
This is a very stressful process, and although Rob was great to work with, communication could have been better.
Lender Response
We apologize for any convenience you may have experienced with you loan transaction. We strive for 100% consumer satisfaction. If there is anymore we could have done to make your experience better, please contact Jennifer Green at [email protected]Conventional 30 Year Fixed Texas
Overall great experience
As a first time home buyer, after first trying to go with another lender, FBC mortgage made this experience as smooth as possible. They were always there to answer any questions I had and will forever be grateful for the assistance.
FHA 30 Year Fixed Texas
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Great service and very informative
Casimiro's Tip: Ask questions. Get answers.Helpful staff
FHA 30 Year Fixed Texas
Closed at Chicago Title, Experience was great
Closed at Chicago Title, Experience was great
Michael's Tip: Respond to your loan adviser's and loan processor's document requests immediately and thoroughly and the process will be faster and painless.
Conventional 30 Year Fixed Texas
Home
When i first talked to Rob and Matthew. I had no idea that the house loan would close in the short period of time. But it did in a very short period. I am very thankful.
Mark's Tip: I suggest that you have everything that this team ask of the future home owner. You will be very glad that you have everything in order.
VA 30 Year Fixed Texas
Refinance
The whole process was outstanding super easy.
Bruno's Tip: If your doing a streamline FHA the key is just to keep calm an give them time to work
FHA 30 Year Fixed Texas
Chicago Title
Everything was great
Reynol's Tip: Take your time with everything.
USDA 30 Year Fixed Florida
Sarma
Rob was great in getting us approved and closed.
Sarma's Tip: Have all your documents ready to share.
Conventional 30 Year Fixed Texas
FBC mortgage
I was kept inform through my whole process. I was never kept in the dark. I would highly recommend my lender in a minute to anybody!
Rosa's Tip: N/A
Conventional 30 Year Fixed Texas
Excellent Communication
My fiance and I are first time home buyers and therefore we had a lot of questions and concerns along the way of the loan process. Rob and his team (Terie and Amy) did an amazing job of being there for us this entire time. We received e-mails with new updates and videos to watch that explained each step of the way. I have told my friends and family that it truly feels like they (FBC) actually care about us and getting us into our new home. I would highly recommend FBC!
Jasmine's Tip: Great company for first time home-buyers who may have a lot of questions along the way.
FHA 30 Year Fixed Texas
Great Experience!
Rob Adams did a fantastic job in answering all my questions thoroughly. He was patient and strived to get me the best possible rate. I'm looking forward in working with Rob on future deals.
Conventional 30 Year Fixed Texas
Great Team
Rob and his team are awesome they had me closing on the house on time exact day that I picked they don’t waste time which is very important when I had questions I would get a quick response it was my first home and I am very glad I went with Rob and the team it was a smooth process
Juan's Tip: Give Rob a chance you will not regret it
FHA 30 Year Fixed Texas
Great service
Rob was very helpful in guiding and processing me loan. Despite a few bumps, Rob remained patient and continued to offer his expertise during this process.
FHA 30 Year Fixed Texas
AMAZING!
I cannot begin to express how grateful I am for Rob Adams and his team. Being a first-time home buyer and barely 20 years old I could not have had anyone better to be by our side and answer every one of our questions and concerns. I want to thank you for everything you did. Rob even took the time out of his day to be with us during closing which shows how much he cares for his customers.
VA 30 Year Fixed Texas
Best Experience Ever
Rob Adams and Terie Mitchell were AMAZING!!! I was so blessed to have encountered them!!! They really make your experience on a personal level and really work hard to get you into a home. I will only ever recommend them. Thank you both for all your help and understanding. Danise
FHA 30 Year Fixed Texas
Very Happy
We really couldn't have asked for any one better than Rob! He was always available when we had questions. He was always so honest and patient with us, and the icing on the cake was not only was he there for us through the entire process but even to the end at closing! Being a first time home buyer, I can't begin to express my gratitude for someone like Rob to see us through the entire way! Rob, you are the very best and we need more like you!
Omar's Tip: Talk to Rob!
FHA 30 Year Fixed Texas
