FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13811 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
May 12, 2021 at 10:17 PM
Recommend's Jennifer

Jenifer was amazing during this whole process.

Great experience working with this team

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Loan met my needs
Branch: Orlando, FL
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May 12, 2021 at 10:17 PM
Recommend's Jennifer

Jenifer was amazing during this whole process.

Great experience working with this team

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Loan met my needs
Branch: Orlando, FL
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May 12, 2021 at 9:17 PM
Recommend's Keith

Thank you

Great team always there to assist you with your needs. Very courteous, Thanks Keith Bice and Team!!!

Denice's Tip: Shop around

Loan Officer
USDA 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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May 12, 2021 at 7:36 PM
Recommend's Kelly

Excellent Service

Every one at FBC Mortgage are knowledgeable, responsive, and my husband and I couldn't be happier with the excellent customer service we received. I would like to highlight that Yvette Cortes is responsive, knowledgeable, and always answered and returned my calls in a timely manner. Thank you to everyone who helped us in obtaining our home loan.

Catalina's Tip: To provide documents FBC request in a timely manner it speed up the process.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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May 12, 2021 at 6:00 PM
Recommend's Matthew

Awesome

Matthew and his team was awesome. and made my first time home buying experience a wonderful experience. Thank you.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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May 12, 2021 at 5:43 PM
Recommend's Bambi

Andrew

Truly the best mortgage company I’ve ever worked with! The best customer service and Bambi did awesome. Was always there to answer questions and help along the way. We will definitely be using FBC for all our future mortgage needs.

Loan Officer
VA 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs
Branch: Louisville, KY
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May 12, 2021 at 5:40 PM
Recommend's Stephanie

Awesome Experience

I can't say enough about how pleased I was working with Stephanie at FBC Mortgage. She was always available to answer my questions and made the sometimes challenging home buying process so much easier. A+++ for Stephanie and her entire team!!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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May 12, 2021 at 5:31 PM

Worst experience ever

I would caution anyone looking to do business with David . My refinance experience was horrible. David lacks honesty and communication, emails and texts riddled with typos and errors . Had I known my refinance would be mishandled I would not have done business with them, gross waste of time . Hands down the worst lender I’ve ever had to deal with . David had my refinance file for 4 months and got nothing done . He would always assure me that we where close to closing every month for the last 4 and never happened. I would call and text David to get updates on my file and would never get a response til days later . Never again will I do work with David or FBC mortgage because even the district manager that’s in charge of this office doesn’t care . If you’re a first time home buyer remember sellers will not wait around for 2/3/4 months for your loan to get approved . You will lose your earnest money and your dream home waiting around for these guys .

Chris's Tip: Don’t do business here

Conventional California

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May 12, 2021 at 4:42 PM

Top Notch

Hopefully this is the last home I purchase in Las Vegas, but if not I will request FBC and Billy KIDD!!! The process was smooth, and Billy and his team was there every step of the way, day or night.

Loan Officer
Conventional Nevada
Branch: Las Vegas, NV
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May 12, 2021 at 4:17 PM

Verifying information

The loan team with Kevin Young was very personal. I was given a direct number to call and text to get him. Unfortunately our loan fell thru on the day of closing due to them not verifying information about our previous home prior to the day of closing. To their benefit, they did everything they could to get it fixed, but it didn't happen. They had to start the whole process over and apply for a different loan. It pushed us back 2 weeks and it was a ROUGH two weeks. The loan finally got approved and we are now in our dream home, but because they didn't verify the information from the get go, we now have a higher payment than what we had discussed (because we had to get a different loan). Also, after signing, the title company called and stated that we have to go back and sign addended paperwork because FBC didn't go thru all the paperwork fully and change the wording from the old loan to the new loan. Kevin was so nice, I'm just glad it worked out.

Loan Officer
Conventional 30 Year Fixed Indiana
Responds quickly
Loan met my needs
Branch: Owensboro, KY
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May 12, 2021 at 4:04 PM
Recommend's Marcos

Excellent service

The process was smooth, our loan officer was excellent. He answered our questions and made sure we were informed every step of the way.

James's Tip: Make sure you have documentation in order.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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May 11, 2021 at 8:36 PM
Recommend's Keith

Always there when you need them!!!

FBC Mortgage has a great team, always courteous and willing to help answer any questions you may have big or small. You can definitely put your trust in FBC Mortgage, Keith Bice team. Thanks for everything!!!

Loan Officer
USDA 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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May 10, 2021 at 2:59 PM

Review of Stephen Roy ** 2147 River City Dr, Laughlin Nv 89029 **

OUTSTANDING !! Job keeping us informed from start to finish !!! thank you for doing such a great job.

Stephen's Tip: they have done it all

FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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May 10, 2021 at 1:11 PM

Smooth Sailing

From the beginning to closing FBC was the most accommodating stress free experience ever! I wish the World worked together like this team! I highly recommend them, they are more than five stars!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 10, 2021 at 10:29 AM
Recommend's Lisa

Excellent Service

The overall experience was handled exceptionally well! Very efficient as well as very effective.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Vero Beach, FL
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