Top Loan Officers for FBC Mortgage, LLC
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Reviews for FBC Mortgage, LLC
Very Informative and Helpful Team
For a first time home buyer, I never imagined the process to be so stress free. The FBC team was very informative and helpful on every step. Each was very communicative and friendly, and was always there help.
Devin's Tip: Be quick to respond to emails, watch their informative videos, and trust their process.
Loan Officer
USDA 30 Year Fixed Texas
Very nice loan officer
Overall, 4 stars is the max. I can give the experience. Not enough communication during the process. Left us feeling anxious and stressed. No heads up about the VA lending process and the hoops you have to jump through.No final approval until 2 hrs. prior to closing.
VA 30 Year Fixed Florida
Excellent Experience
The process was fast, courteous and very professional. She was very knowledgeable and help me throughout the process. Excellent job. She is the best. I am very happy.
Luz De Borinquen's Tip: Stay calm during the process and enjoy the experience.
VA 30 Year Fixed Florida
Great job once again Kim!
This was the 2nd mortgage we have done with Kim at FBC, she is a rockstar! Professional and efficient! Always kept us informed through each step.
Loan Officer
Conventional 30 Year Fixed Florida
Great Service
Ben Navarre and his team were very pleasant and helpful throughout the entire process. Ben always responded quickly to all my questions and kept me informed of each step. This was our second time of doing business with FBC Mortgage. This is a company I really trust.
Conventional 30 Year Fixed Florida
Great refi experience!
Matthew and his team were wonderful to work with! They helped me in every step of the way and I am very satisfied with my closing experience with FBC.
Loan Officer
FHA 30 Year Fixed Florida
Positive Experience
Kristin and her team were responsive, communicated clearly, took the time to walk me through the process as a first-time buyer, and provided a safe and secure way for me to transfer documents. I would work with Kristin and FBC Mortgage and recommend them to others.
Loan Officer
Conventional 15 Year Fixed Florida
Exceptional Customer Service
My loan officer was awesome, she worked day and night to accommodate and accomplish all my needs. Everything was a smooth process for my family and I and I recommend using FBC Mortgage because the service was outstanding.
FHA 30 Year Fixed Florida
Great customer service
The loan officer at FBC made the home buying process so much easier and less stressful.
Loan Officer
FHA 30 Year Fixed California
Fantastic
FBC has been a fabulous company to work with from the beginning of our loan process, through the end. Everybody was great. Matt originated my loan and stayed on top of everything. Kerri was excellent to work with, explaining everything and letting me know what was needed when it was needed. I love the video cards that get sent to your email every holiday. I can't say enough good words about FBC. Thank you all there.
Loan Officer
Conventional Other Florida
Karen Grim needs to be fired
Karen Grim is by far the worst person I have ever dealt with in my life, from being unprofessional, insensitive, not caring about others time and simply just bring unresponsive. I left her 3 voicemails over the course of 4 days to still not get a reply or a call back from her. On the 5th day I was determined to get in contact with her so I called her 5 times is a row. She finally answered but with an attitude telling me that she is "a busy person,and that she doesn't have time to talk to all of her clients". I was in outrage because she was supposed to be my loan officer and IS SUPPOSED to be there to assist me with questions ans concerns. I was a client of FBC but Karen made me feel like I was someone begging her for money. She is rude on the phone and even on the day of closing her information was wrong and she caused me to give a down payment that was short. Advice to fbc, she needs to he fired. Advice to anyone assigned as karen grim being their loan officer, request a different person
Mohammed's Tip: If karen Grim reaches out to you,request a different loan officer. You will save yourself from a headache of a person
Conventional 30 Year Fixed Florida
Great and Easy Process
The loan process went through really smoothly with no issues or resolve. They talked me through every problem I had and explain what was going on very well. Thank you FBC Mortgage, LLC
FHA 30 Year Fixed Georgia
Fast
Marci and her team were able to get our loan closed in under three weeks. They were amazing and extremely easy to work with.
Loan Officer
Conventional 30 Year Fixed Florida
Best Mortgage Company I have ever used
From start to finish, Karen and her team stayed in contact with me. If you do your part by providing the necessary documents they request, they will use their expertise to make sure you get your mortgage approved. She is very good in what she does and will recommend her to anyone anytime. Thank you Karen