FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13795 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
December 31, 2020 at 6:01 AM
Recommend's Shelly

The Super Star Team

Outstanding service, on a scale of 1 to 10 I would rate Ms. Klein and her team a absolute 10. Ms Klein is a true profession who understands customer service, always answer my questions and returned all of my phone calls, emails, and texts well within 24 hours. Having bought several homes, this by far was my best experience ever.

Robert's Tip: Shelly, and her team are fantastic each and everyone of them are superstars. The absolutely best loan experience ever they will take extra care of your needs.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 30, 2020 at 4:57 PM
Recommend's Matt

Great Customer Service

Very willing to help with my needs. Very through.

Nylma's Tip: Straight Forward and Questions Answered Correctly and in a Timely Manner

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 30, 2020 at 1:48 PM
Recommend's Kelly

Satisfied Customer

Excellent professionals who are detail oriented!

Carlton's Tip: Ensure that you furnished every item requested in a timely manner.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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December 30, 2020 at 1:44 PM

A-mazing

Easy as shopping on AMAZON.. I have done several re-fi's in the past and Norm and Kelli made this the simplest ever. Constant communications. Easy to get a hold of with a question or answer. And I am a Pain. And they were truly wonderful to work with.

Herbert's Tip: If you use these guys you will never regret it....run. Do it today.

Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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December 30, 2020 at 11:13 AM
Recommend's Matthew

Thank you Lisa Collins

We are VERY THANKFUL!! the very last week before our closing was the hardest, but all of you were so helpful, I want to thank specially to LISA COLLINS, she was very patient. diligent. Lisa, we could not make it without you!

Fredy's Tip: Try to request the documents (paystubs, bank statements) not so many times,

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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December 30, 2020 at 11:05 AM

New mortgage

Great service and was always there for me if I had any questions

Conventional Florida
Closed on time
Responds quickly
Loan met my needs

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December 30, 2020 at 10:11 AM

Extremely satisfied customer

I’m 100% satisfied with the loan officer Gordon Palmieri and the loan processor Vicki Thomas. They both were very professional at all times, always in contact with me, and kept the loan processing going well. They were on top of things at all times. I highly recommend both of them for their expertise and knowledge. I’m grateful that I had a pleasure of working with them especially being able to close on time.

Wandea's Tip: Remain positive through the process. Cooperate with the professionals and get all documentation done on time.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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December 30, 2020 at 10:07 AM
Recommend's Ryan

Outstanding

The best financial transaction I have ever experienced. Ryan and his team executed the process smoothly without issue and where readily available for any questions or concerns.

Jason's Tip: Be prepared ahead of time with as many financial records as possible and reply to inquiries ASAP to expedite the process

Loan Officer
FHA 30 Year Fixed Arizona
Closed on time
Responds quickly
Loan met my needs
Branch: Scottsdale, AZ
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December 30, 2020 at 10:05 AM
Recommend's Matthew

Extremely Happy!

This Team was a pleasure to work with. Very professional and explained each step of the way. There was no guessing. I was so impressed with their site. You are given an account so you can monitor the status of your loan. Any questions I had (via email) I would get an answer within the hour if not sooner. Hands down the mortgage company I would again and again work with. I can't emphasize that enough! I HIGHLY recommend/will recommend to my family and friends.

Alvaro's Tip: I assure you that won't regret calling them.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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December 30, 2020 at 9:42 AM

Loan for Purchase of a New Home

We had a pleasant feeling throughout the processing of the loan for the purchase of new home. Matthew Myers is very professional and always available for quick response to our needs. He has been very cooperative through the process. I will have no hesitation in recommending him and FBC Home Mortgage

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: City of Westlake, FL
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December 30, 2020 at 9:35 AM

Best Ever

Kevin is the best, most customer focused, loan officer I have known (and I have known a lot of them).

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 30, 2020 at 8:41 AM

Well Done

FBC Mortgage closed in 30 days - well done

Thomas's Tip: Trust the process

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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December 29, 2020 at 9:46 PM

Great Experience

Lee Utley made the loan experience so easy. He was able to accommodate my needs and keep me informed during the entire process. He was able to personally answer all of my questions immediately, by phone and email. He was always available and I am so thankful for his help during the process.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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December 29, 2020 at 12:57 AM

Making my DREAM a REALITY!

I am so grateful to Gordon and his team at FBC Mortgage, LLC. They helped me to accomplish something I did not even know that I was capable of achieving. You see, all my life the concept of owning my own home felt like an elusive dream...something to aim for, but was never quite within reach. You see, my journey to homeownership was not an easy one, nor was it a short one. I started off my journey with lenders explaining to me why I was not ready to buy a home and why they did not think this was the best course of action for me. One even told me that paying nearly $900 for a one-bedroom apartment (which the apartment complex never maintained) was a blessing for which I should be grateful. Another never cared to learn of my story...he simply ran the numbers and told me I did not qualify because my credit score fell two points shy of the minimum. Then, the broker he referred me to didn't bother to follow up with me in a timely fashion. I had several interactions with other lenders/brokers, but those efforts yielded zero results. By the time I met Gordon, I was somewhat cynical about the process. I initially refused to fall in love with what is now my home, until I had confirmation from Gordon that I was pre-qualified for the full amount. Even then, I kept waiting for the "bad" news...the let down. I will be honest with you...those moments did come. The difference is, Gordon, Taylor and Gina at FBC Mortgage did not give up on me. They were resourceful and thought of creative solutions to each obstacle I faced. They kept it real with me every step of the way; and although honest about my circumstances, each interaction I had with Gordon left me feeling hopeful - reminding me...where there is a will, there is a way. I could feel in my heart that I had someone fighting for me...and that is just what I needed. Gordon and his team fought for me down to the very end. With just one day til my scheduled closing, I finally was cleared to close. I was beyond overjoyed, to say the least. I screamed and yelled and cried. I sent Gordon and his team emails with lots of exclamation points, high praises and happy emojis. Weeks of responding to multiple emails, watching videos and emailing documentation left and right had come to an end; and it was all worth it, because I was now a new homeowner. My dream became a reality because someone took a chance on me and believed in me. This is the type of person that you want in your corner as you search for financing for your home - Gordon Palmieri and his team at FBC Mortgage, LLC. Trust them with your homeownership journey.

Shareen's Tip: Respond to every email/response in a timely fashion. Do not be afraid to ask questions whenever you need clarification. Be organized - save all of your documentations in one central folder. If you receive multiple, similar requests; do not be dismayed. This is a part of the process and there is a reason for every request. Trust your team!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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December 27, 2020 at 7:07 PM

Best experience ever

Restyn made our refinance easy and quick. Great customer service, and the turn around was amazing. I will highly recommend him to all my friends and family.

Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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