Top Loan Officers for FBC Mortgage, LLC
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Reviews for FBC Mortgage, LLC
First Home
Matthew was the best to work with. Any question I had he answered promptly. He was very clear with what I needed to do at all times.
Wyatt's Tip: Matthew will work to get you the best rate available.
FHA 30 Year Fixed Florida
Refi
The entire process went very smooth!
Conventional 30 Year Fixed Arizona
Excellent Service
Kristin was great to work with. She assisted us through the refinance of our home making the process easy. Kristin was able to answer all our questions and explain everything before and after the deal. I highly recommend her and FBC Mortgage, LLC for your house buying/refinancing needs.
Loan Officer
VA 30 Year Fixed Florida
Feusner VA Loan
Shannon did an outstanding job in getting all the requirements together for the VA loan. She was efficient, accomplished associated tasks in a timely manner and is very knowledgeable of all required processes. All of our questions were answered as we went through the process and when an explanation was needed she was patient and thorough in getting information to us. We experienced no stress and the overall experience was much better with than we typically see with other finance companies and loan officers. Thanks for everything!
Joe's Tip: Just be ready to support the requests in an efficient and timely manner as they come in from the loan officer. It will make the entire process go smoothly.
VA 30 Year Fixed Nevada
Review of loan officer Seymoine schmidt
Seymoine made the loan process very easy. She was there with me every step of the way. Her explanations were clear and on target.
Conventional 30 Year Fixed Florida
Iola Home
Matt and his team were incredible. The knowledge they shared and the effort they put into getting us our loan and closed on time was way past our expectations. If I know anyone looking for a loan I will most definitely be sending them to Matt and his team.
Kevin's Tip: N/A everything was flawless
Loan Officer
Conventional 30 Year Fixed Florida
nice smooth refinance
everything went smooth and quickly and ended up costing less in fees.
Robert's Tip: get rate before committing, most finance company's don't want too, but FBC did.
Loan Officer
Conventional 20 Year Fixed Florida
Stay Calm And Breathe
Matthew did an awesome job for me. He took time to explain certain aspects that were critical and made me feel like a person rather than a loan number. My processor Lisa Singley, made sure my documents was in order and made everything presentable. This is coming from a First Time Home Buyer.
Ronell's Tip: Promptly submit documents when asked. Please have patience you are in good hands with Matthew Myers.
FHA 30 Year Fixed Florida
Best Reason to Refinance
Beside lower the rate, customer service was exceptional. Jamie provided excellent customer service, had a positive attitude, was knowledgeable, and quick to respond to questions or concerns. I will recommend her to family and friends.
Loan Officer
FHA 30 Year Fixed California
No Communication
This is probably the worst refi/mortgage I’ve ever done the lack of communication from Andy was unacceptable I’ve sent him emails after emails no response called left messages no response finally when he gets close to the time where I need to close I hear from him no one told me I need to bring money to closing or why except that when I got to closing she didn’t know anything about it so I had to write and send a check through FedEx because Andy he didn’t communicate with me via phone call. I would not recommend this bank you’ve already sold my loan so it really doesn’t matter
David's Tip: I would not recommend this bank you’ve already sold my loan so it really doesn’t matter. Try being a better person and communicate with people who don’t have much knowledge on refi’s and stuff like that stay in touch with them talk to them don’t send stupid emails when they can’t see them
Other 30 Year Fixed Florida
Process
I find the entire loan process to be rather intrusive and unsettling, maybe because the rules have changed since I last endured the process! With that said I can also state that Jeni made the entire process as painless as possible. I really liked all the electronic signature stuff although I doubt that anyone bothers to read all of it. Overall Jeni did a great job and I would highly recommend her to anyone looking for a loan.
Loan Officer
Conventional 30 Year Fixed Florida
EXCEPTIONAL PROFESSIONALISM AND OUTSTANDING SERVICE
Not too often I write reviews or give my personal opinion, but under the circumstances, I feel the job FBC Mortgage Company did for my initial loan process as well as my refinance for my home was exceptional in every aspect of the loan process. Jeni Pitcher and her team made the process seemliness and effortless on the homeowner behalf. In the future, I will not hesitate to refinance again or use FBC to purchase another home in the future. To put this into contexts, I have been fortunate to purchase over 10 home and counting and by far, this process with FBC rates number 1 for my family and I. Exceeded ALL Expectations.
Tyrone's Tip: KEEP DOING WHAT YOU'RE DOING!!!
Loan Officer
VA 30 Year Fixed Florida
Hometown lender vs. Big Banks
Buying a home can be a daunting process and overwhelming to people so I hear. This was my first ever home purchase and I found my home and moved in within 2-3 months or so. Even with the COVID going on, the staff at FBC went above and beyond to work through any issues I had and expedited my loan. If I took away anything out of this. If you are buying a home and it’s your first time, erase any preconceived notions about it, these people make it virtually effortless. Shoutouts to Shannon Keller, Heather Raetz & Jason Fraley
Cody's Tip: Don’t go into the process thinking it’s gonna be overwhelming, FBC staff takes care of you and it’s very personable.
USDA 30 Year Fixed Nevada
Thanks Luis!
Luis is very helpful in answering questions and made himself available whenever necessary. He has a very relaxing and service-oriented demeanor.
Conventional Florida
mcclay
we were very pleased; a little less technology would be helpful to older people like me.
Loan Officer
VA Florida
