FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
14025 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 185
July 07, 2020 at 6:08 PM
Recommend's Marci

Stress free experience

Can't say enough about Marci. Professional, reliable, and understanding. Great experience.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 07, 2020 at 3:43 PM

Great service from Mike Frank

Mike and his team did a great job through my whole refi process. I always knew what was going on, and the process was simple.

Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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July 07, 2020 at 2:43 PM
Recommend's Marci

Amazing Service!

I have used FBC Morgage and Marci Snyder 3 times in the past 5 years. The entire staff is amazing! Extremely knowledgeable, quick to respond and overall great to work with. We have used via new home purchase and refinance and both were seamless. We’ve recommended to friend who have had the same experience. Can not recommend them enough!

Loan Officer
Conventional 20 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 07, 2020 at 9:33 AM
Recommend's Scott

Incredibly easy process

Working with the Stinson team was such an easy process! Would recommend them to anyone purchasing a home!

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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July 06, 2020 at 11:31 AM
Recommend's Scott

Easier than I could have imagined

I contacted FBC not thinking I would get anywhere with a loan. They preapproved me same day and it was smooth sailing from there until closing. Keegan made sure I knew everything clearly and worked to guide me on getting the best interest rate possible. I would recommend FBC and Scott Stensons team to anyone.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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July 06, 2020 at 11:24 AM
Recommend's Matt

Home Mortgage

Matt and his team made this process extremely painless. With our first mortgage it was a much more stressful/time consuming process so we were not looking forward to doing it a second time, but it was completely different this time around. We received reminder emails when items were due and had phone calls returned quickly with any questions we had.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 04, 2020 at 3:55 PM
Recommend's Keith

Keith Bice and members.

I wouldn’t go anywhere else to get my loan than with Keith he has always treated my wife and I with the most respect and he has never fed me a bunch of bs we ask him a question either he answers then are one of his members always does. Myself I think there the greatest.

Jerry's Tip: Just keep telling it like it is.

Loan Officer
Conventional 30 Year Fixed Alabama
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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July 04, 2020 at 2:00 PM
Recommend's Jay

Overall good experience

I would have given this review a 5 but there were a few inconsistencys as we got closer tot closing. Questions arrising at the end that were already given upfront. Last minute requests with very unreasonable deadlines. Little to no room. However, when you request something its not answered as fast. More communication with buyer is the only thing that I would have wanted a bit more. The majority of communication is by email

Francisco's Tip: Hang in there. Its not as bad as some say. Buying a home is a stressful process already and emotions run high lol

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 04, 2020 at 12:17 PM
Recommend's Matt

Confusing Teamwork

Matt and his team did a great job overall but there are way too many different people contacting you for their part and it gets very confusing. There should be one contact person that has a checklist of the required documents. That person can delegate it to the team as appropriate. I didn't even have an executed contract and the team wanted to schedule the appraisal etc. It got overwhelming at times and I had my real estate license in another state for over 28 years and this is my fourth real estate purchase in six years. Overall the team does a great job of making it all happen, but it could be so much less confusion.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 03, 2020 at 10:39 AM
Recommend's Barbara

Smooth process!

My refinance process went very well. My loan officer was phenomenal. She explained the process and was very communicative and responsive throughout it. Generally speaking the process went smoothly and the loan closing was a day earlier than she had originally predicted. I utilized FBC twice and will definitely do so again and I would recommend my loan officer.***NOTE: DO NOT use any of my identifying info, if this review is utilized for any marketing purposes , you may use "RF"

Rosilyn's Tip: Provide requested information promptly and the process will genrally go smoothly.

Loan Officer
Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs
Branch: Newton, MA
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July 02, 2020 at 9:30 PM
Recommend's Scott

Great Team!

I’m extremely happy with the service. The Stinson team was professional, efficient, and pleasant. They made the home buying process easy to understand and were diligent with all procedures.It was a smooth process!

Rosa's Tip: Make sure you submit your documents in a timely manner to ensure you close in time. Also, investigate the new procedures your bank has in place due to COVID-19 so your closing goes smoothly.

Loan Officer
USDA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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July 02, 2020 at 9:21 PM

Smooth Closing

The process was smooth. Francisco and Lauryn always kept us in the loop about everything which made the process easier. Thank FBC for everything.

VA 30 Year Fixed Georgia
Responds quickly
Loan met my needs

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July 02, 2020 at 9:00 PM
Recommend's Jennifer

Mrs. Pamela Bailey

The loan process went very smoothly.

Pamela's Tip: I thought the communication from FBC mortage team was excellent.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 02, 2020 at 7:56 PM

Excellent Customer Service

Julie and Melissa went above and beyond to help me buy my home. Relocating due to military during Covid-19 is no easy task and they made it as seamless as possible, I appreciate their hard work and effort.

VA Florida
Closed on time
Responds quickly
Loan met my needs

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July 02, 2020 at 12:02 PM
Recommend's Marci

Refinance

Marci did an excellent job at keeping us up to date during the loan process; very knowledgeable.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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