FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13811 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
July 02, 2020 at 11:15 AM

FBC is great!

FBC and Jay Holmes went above and beyond for purchasing our first home. We received a great competitive rate and we enjoyed working with FBC. We are extremely happy!

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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July 02, 2020 at 11:02 AM

Thank you FBC Mortgage

Thank you to Karen Grim and her team for working relentlessly to buy our dream home! We appreciate everything you've done for us!

FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Tampa, FL
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July 02, 2020 at 7:07 AM
Recommend's Sonya

Great People and Rate

When you land a conventional mortgage rate of under 3% you are a happy home buyer. Although this was the fourth home we have purchased, we still appreciated the way FSB kept us informed every step of the way. Sonya and her staff were all incredibly pleasant to work with. Sometimes it seemed like Elaine Soto was responding to a call or email before she could have possibly had time to receive it.

Abraham's Tip: Read everything they send you - if you do, the process is a breeze.

Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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July 01, 2020 at 9:41 PM

Amazing service

Excellent in keeping contact and helping you with any questions you have, really easy process and very helpful

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 01, 2020 at 9:02 PM
Recommend's Cory

Review for Cory FBC Mortgage

Cory was very professional and made the refinancing process easy. Excellent work and performance during the refinancing process.

Loan Officer
USDA 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Owensboro, KY
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July 01, 2020 at 7:31 PM
Recommend's Matthew

Best team

Hard charging team never stopped working for me, closed loan in a timely manner

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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July 01, 2020 at 7:12 PM
Recommend's Matt

Great

Quicker than expected and informative easy process

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 01, 2020 at 6:12 PM
Recommend's Matt

FBC was AMAZING

Matt and his entire team went above and beyond for my husband and I. We are grateful for them. The process went very smoothly.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 01, 2020 at 5:24 PM

Helpful !

The FBC team I worked with were great professional and always on time

VA 30 Year Fixed SouthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Beaufort, SC
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July 01, 2020 at 4:38 PM
Recommend's Matt

Home loan

Excellent company to work with highly recommend these people

Allan's Tip: Patients,it all works out in the end

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 01, 2020 at 4:32 PM
Recommend's Joanne L.

D Church 27271 Richview Court

I was very happy with Joanne and Elaine. They are professionals with strong customer service skills. they were available, knowledgeable and and responsive. The Portal was very user friendly and effective. Where FBC fell down was the final steps handled by the closing department. I made very clear my schedule and that I would be unavailable so I needed closing amounts so I could wire the money before I went out of town. I wound up getting the Closing Statement on a Friday afternoon at 3:00 with requirement to review and sign before 5 or closing would be postponed. Never saw the actual closing documents until at the closing table and there were errors that had to be corrected and some we could not correct.

Dennis's Tip: Demand to be provided all closing statements and closing documents 5 days before closing to allow time for review and correction if necessary. factor that into the schedule.

Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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July 01, 2020 at 4:21 PM
Recommend's Matt

1089

Service was prompt and my questions were answered timely

Tamara's Tip: more updates on status of loan

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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Real Estate Professional
July 01, 2020 at 3:54 PM

Investor

I was not impressed with communications most of the time. If I called Lee I was often referred to someone else. Lee got the job done but it was up to the last minute before getting closing costs, etc. Created stress when doing a 1031 exchange.

Conventional Florida
Branch: Jacksonville, FL
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July 01, 2020 at 3:54 PM
Recommend's Mike

Mountain Heather

Helpful, informative, responsive from getgo to ffinish

Roy's Tip: keep asking questions

Loan Officer
VA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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July 01, 2020 at 3:17 PM
Recommend's Kim

Excellent Loan Officer

Kim was great. On top of everything, kept us in the loop, available at any time for questions or concerns.

Loan Officer
Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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