FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
14025 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 185
July 11, 2020 at 10:22 AM
Recommend's Yvette

Reliable, consistent and responsive!

Working with Yvette Cortes was a such a pleasure from the first introduction to the last details. She expertly and quickly answered my questions clearly. I have a lot of questions! She had patience. She is straightforward. There are no surprises. She moved my application along the process to adept team members like Michelle, Bob, and Kelly. My interaction with the rest of the team was seamless. They are all on the same page! Towards the end, Michelle helped smooth the way to the finish line. What I appreciated most was followup from each one as needed. I wasn't left alone to wander and figure things out on my own. I also liked the short little videos and autoupdates to tell you the status of your loan. If you have the pleasure of working with this team consider yourself lucky. We closed on time even with a tight window to work with. I highly recommend them.

M. Phyllis's Tip: Reply quickly. Ask questions that are most important. Don't overthink. Trust others to help you.

Loan Officer
Conventional Florida
Closed on time
Responds quickly
Loan met my needs

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July 11, 2020 at 8:48 AM
Recommend's Bambi

Satisfied homeowner

The loan officers and team were very knowledgeable and efficient through the whole process.

Loan Officer
Conventional 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs
Branch: Louisville, KY
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July 10, 2020 at 12:14 PM

Alone/Frustrated

Buying a new house from MARONDA was a painful process.Communication was sporadic.When I call they directed the calls to another person.They lost two checks for down payment, and I need to submitted bank evidence for the cashed checks.Never offer the opportunity to negotiate costs involved, including almost $9,000.00 to an agent that I didn't hired. Closing was a nightmare, it was 4:30 p.m. and I didn't know the exact $$ amount to present at the closing.Finally the closing was held after 6:30 p.m. four hours after scheduled time.That meeting was a positive experience.

FHA 30 Year Fixed Florida
Loan met my needs

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July 10, 2020 at 6:58 AM

My Dream Home

Amanda helped me get my dream home.

Madeline's Tip: Compared to Banks FBC has been the most easiest and smooth transition ever!! Hands down go with FBC!!

FHA 30 Year Fixed California
Responds quickly
Loan met my needs

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Real Estate Professional
July 10, 2020 at 5:43 AM

Exceptional Experience!!!

The entire FBC team was exceptional. Communication, timing and service were all 5 star.

Conventional 30 Year Fixed Ohio
Closed on time
Responds quickly
Loan met my needs

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July 10, 2020 at 12:39 AM

Tall City Title company

I am a new home owner. This entire experience was a nightmare from beginning to end. I was so stressed from the day of offer to the day of closing. Every time I reached out for information something was different. I would NEVER use this company again. From the time we went under contract to closing I had problems with communication. My realtor and the title company had issues getting information. I was informed at 9 pm the night before scheduled closing that they needed more paperwork. I jumped through hoops trying to provide things for underwriting. After changing the closing twice, the day of closing nothing was prepared for the title company. I sat for an hour waiting for them to send the papers. After signing I still had to come back and sign more paperwork. This was a first time buy and the biggest nightmare. The title company had previous issues and expressed their frustration with me as well. The realtor I was working with pulled clients because she was so embarrassed by the entire situation.

Meredith's Tip: Don't waste your time. It took 6 weeks to finally use after opening a contract to buy. I had nothing but issues with communication. Think hard before you use this company.

FHA 30 Year Fixed Texas
Loan met my needs

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July 09, 2020 at 5:08 PM

Always Available, Helpful and Professional

John is a friend of our realtor. I could not be happy to have had him on our side during the entire process being first time homeowners. His staff was beyond helpful and very nice to speak with whenever we had any questions. The process can be tedious with the paperwork but the team that John has makes it manageable. Would recommend John and his team to anyone!

FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs

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July 09, 2020 at 3:27 PM

Loan Offier

Went to Shannon after extended delays with previous Lender. She and her staff did an excellent job on short notice to get our new home financed. I would and will recommend her to anyone needing financing!

Conventional Nevada
Closed on time
Responds quickly
Loan met my needs

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July 09, 2020 at 9:28 AM

Best experience!

From start to finish Audrey was knowledgeable, clear, prompt, efficient, informative and a complete pleasure to work with. We feel that she had our best interests at the heart of the entire process. Should the occasion arise, would not hesitate to seek her out In the future.

Denise's Tip: Have your ducks in a row

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 09, 2020 at 8:49 AM

Refi with FBC Mortgage a Good Experience

The FBC team makes the process straightforward, clear and quick. The FMC team is professional, friendly and very customer service focused.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 09, 2020 at 8:42 AM
Recommend's Matthew

Exceptional service

The team at FBC were excellent.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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July 09, 2020 at 8:12 AM
Recommend's Keith

Keith is the best mortgage broker

Keith went above and beyond to secure our loan. The process was flawless and i would absolutely recommend him to close your loan.

Loan Officer
FHA 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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July 08, 2020 at 10:08 PM
Recommend's Heath

Great as always

This is the 5th loan we've received with Heath and everything was seamless as usual. We appreciate the access to him at any time to answer questions and to put our minds at ease.

Loan Officer
Conventional 15 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Edmond, OK
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July 08, 2020 at 10:06 PM

Smooth process!!

Everything went well!! Adam was great help. No complaints at all!!! I would recommend

Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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July 08, 2020 at 8:06 PM

VA LOAN

Shannon is awesome. Praise God for Shannon and her team.

VA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs

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