FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13795 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
October 09, 2019 at 10:12 AM
Recommend's Leonard

Refinance

Lenny and team made the process as painless as one could hope for, was communicative throughout, and found me what I believe was the best product and set of terms for my refinancing needs

Loan Officer
Jumbo Other Massachusetts
Closed on time
Responds quickly
Loan met my needs
Branch: Newton, MA
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October 09, 2019 at 9:59 AM

Refinance Experience

Hello - We had a very good experience. The first best part of this process was that our loan officer made us aware of lowered interest rates when we weren't looking or watching. Next best part: This was the beginning of a final monthly payment of $200 less than what we were paying and an interest rate lowered by almost 2 points.

FHA 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Edmond, OK
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October 09, 2019 at 9:59 AM
Recommend's Kelly

Simply amazing!

This whole team is just amazing. I’m this was our first experience as homeowners and I must say that they made it so easy for us. They kept in touch every step of the way. From beginning to end. Thank you so much for this amazing experience and opportunity. You guys were a blessings!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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October 09, 2019 at 9:57 AM
Recommend's Matt

Refinanced

Excellent customer service and excellent professionalism

Mary's Tip: I do not have any, the process was quick fast and complete.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 08, 2019 at 11:12 AM
Recommend's Jennifer

Refinance

Quick and easy. Will use again in the future

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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October 08, 2019 at 8:50 AM

Fantastic!

Ana Maria went above and beyond to make the home purchasing process clear and seamless. Her knowledge, patience, attention to detail, and dedication is unparalleled. We are beyond appreciative to her and her team for such a smooth transaction!!

Other 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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October 07, 2019 at 11:59 PM

New Home Mortgage

Very professional and personal service. Timely and worked hard to get us the best rates and savings

Marty's Tip: More direction in following web information and possibly more communication between local and corporate staff

FHA 20 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs

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October 07, 2019 at 3:54 PM

Jones home

Kristen worked long and hard to see that things got done and was very friendly and helpful through the entire process.

Christopher's Tip: Make sure to have as much documentation up front as possible.

USDA 30 Year Fixed Oklahoma
Responds quickly
Loan met my needs

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October 07, 2019 at 1:14 PM

The Best Person!

Karen Grim is a very hardworking and patient person. My family is very thankful for all the help she put in to helping us achieve one of our dreams. The journey was very difficult and long but Karen always managed to guide us in the right path. Thank you so much once again!

Melanie's Tip: Be well informed and make sure you have everything they ask for in hand!

Other Other Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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October 07, 2019 at 1:13 PM

Loan Officer Review

David was great during each step of the way and was constantly updating us and keeping us informed. He was constantly helping us and trying to find ways to figure out what worked best for us. He was able to find ways for us to sign papers since we are at a different part of California than he was.

Brockton's Tip: Don't be stuck on one loan officer. You have to venture out because if we didn't, we wouldn't have met David and got us the loan we got.

FHA 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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October 06, 2019 at 11:45 PM

2019

I believe technology has negatively impacted the experience of obtaining financing to purchase a home in the following way. I received piecemeal requests, notifications and information in the form of emails and texts. I had one sit down face to face at the very beginning and then day of closing. I have a job that just does not allow me the luxury of responding several times a week to small requests. Better to have a list needed for a meeting once a week. I did not always get a prompt response from Shannon Keller throughout the process when I had questions. I have the final papers and still do not completely understand all the line items. I suppose on some level I don’t need to, but I prefer to. As for the various cutesy video emails....I quit opening them after the first one. The closing was delayed more due to sellers than on my end. I did have to ask the week before original closing date to hold all requests until my day off as the bombardment was overwhelming and stressful as I could not respond in a timely manner due to my job. That might have delayed as well. My initial call was returned in a timely manner.

Betty's Tip: Be very clear about what mode of interaction/communication would work best for you.

FHA 30 Year Fixed Nevada
Responds quickly
Loan met my needs

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October 06, 2019 at 7:56 AM

Outstanding Service

Thank you all who help us through the process. Very professional and efficient, super fast responses to my concerns and questions, always gave us clarity of the process. Thank you for your kindness and for being patient with us. We are very thankful for Dabney and his Team. Our family is In love with our dream home!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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October 05, 2019 at 10:00 AM
Recommend's Jeff

Very professional and great service. One of the best I've ever dealt with!

Jeff and his team is one of the most professional people I've ever dealt with. They were on top of everything and made sure I got my loan approved in a few weeks (with a couple of savings) so I was able to close within a month. Their secured website was real useful and a time saver. It was stress free and a great pleasure to have worked with him and his team.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Satellite Beach, FL
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October 04, 2019 at 6:47 PM

excellent job

victoria is great. Very much reachable and always happy to help. Thanks for your great support Victoria! I am sure you will do great as always. You are an asset to any company you work for. Lucky to have you as my loan officer.

Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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October 04, 2019 at 5:26 PM

Schroeder 8 Lewisdale Ln

Assuming a mortgage through FBC was a fairly easy/smooth process with the guidance of Mr Townsend who was fully engaged and seemed very knowledgeable about the product we chose to use.

Christopher's Tip: Only issue or concern I had was the follow up on time sensitive documents that needed to be to the underwriter XX amount of days prior to closing. I had to call/email FBC inquiring on the doc which was not addressed and had us miss the closing date. If I didn’t inquire on the doc who knows how long we would/could have been postponed.

Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs

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