FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
8364 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 132
12 days ago at 3:54 PM
Recommend's Kristen

Jones home

Kristen worked long and hard to see that things got done and was very friendly and helpful through the entire process.

Christopher's Tip: Make sure to have as much documentation up front as possible.

Loan Officer
USDA 30 Year Fixed Oklahoma
Responds quickly
Loan met my needs
Branch: Jenks, OK
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12 days ago at 1:14 PM
Recommend's Karen

The Best Person!

Karen Grim is a very hardworking and patient person. My family is very thankful for all the help she put in to helping us achieve one of our dreams. The journey was very difficult and long but Karen always managed to guide us in the right path. Thank you so much once again!

Melanie's Tip: Be well informed and make sure you have everything they ask for in hand!

Loan Officer
Other Other Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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12 days ago at 1:13 PM
Recommend's David

Loan Officer Review

David was great during each step of the way and was constantly updating us and keeping us informed. He was constantly helping us and trying to find ways to figure out what worked best for us. He was able to find ways for us to sign papers since we are at a different part of California than he was.

Brockton's Tip: Don't be stuck on one loan officer. You have to venture out because if we didn't, we wouldn't have met David and got us the loan we got.

Loan Officer
FHA 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs
Branch: Bakersfield, CA
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13 days ago at 11:45 PM

2019

I believe technology has negatively impacted the experience of obtaining financing to purchase a home in the following way. I received piecemeal requests, notifications and information in the form of emails and texts. I had one sit down face to face at the very beginning and then day of closing. I have a job that just does not allow me the luxury of responding several times a week to small requests. Better to have a list needed for a meeting once a week. I did not always get a prompt response from Shannon Keller throughout the process when I had questions. I have the final papers and still do not completely understand all the line items. I suppose on some level I don’t need to, but I prefer to. As for the various cutesy video emails....I quit opening them after the first one. The closing was delayed more due to sellers than on my end. I did have to ask the week before original closing date to hold all requests until my day off as the bombardment was overwhelming and stressful as I could not respond in a timely manner due to my job. That might have delayed as well. My initial call was returned in a timely manner.

Betty's Tip: Be very clear about what mode of interaction/communication would work best for you.

Loan Officer
FHA 30 Year Fixed Nevada
Responds quickly
Loan met my needs
Branch: Pahrump, NV
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14 days ago at 7:56 AM
Recommend's Dabney

Outstanding Service

Thank you all who help us through the process. Very professional and efficient, super fast responses to my concerns and questions, always gave us clarity of the process. Thank you for your kindness and for being patient with us. We are very thankful for Dabney and his Team. Our family is In love with our dream home!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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15 days ago at 10:00 AM
Recommend's Jeff

Very professional and great service. One of the best I've ever dealt with!

Jeff and his team is one of the most professional people I've ever dealt with. They were on top of everything and made sure I got my loan approved in a few weeks (with a couple of savings) so I was able to close within a month. Their secured website was real useful and a time saver. It was stress free and a great pleasure to have worked with him and his team.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Merritt Island, FL
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15 days ago at 6:47 PM

excellent job

victoria is great. Very much reachable and always happy to help. Thanks for your great support Victoria! I am sure you will do great as always. You are an asset to any company you work for. Lucky to have you as my loan officer.

Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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15 days ago at 5:26 PM
Recommend's Kevin

Schroeder 8 Lewisdale Ln

Assuming a mortgage through FBC was a fairly easy/smooth process with the guidance of Mr Townsend who was fully engaged and seemed very knowledgeable about the product we chose to use.

Christopher's Tip: Only issue or concern I had was the follow up on time sensitive documents that needed to be to the underwriter XX amount of days prior to closing. I had to call/email FBC inquiring on the doc which was not addressed and had us miss the closing date. If I didn’t inquire on the doc who knows how long we would/could have been postponed.

Loan Officer
Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Builder Division
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15 days ago at 4:52 PM
Recommend's Bambi

Loan

She was very professional and easy to get in touch with. Very helpful throughout the whole process.

Loan Officer
Conventional 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Louisville, KY
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16 days ago at 11:30 AM
Recommend's Jennifer

Great Company

Team Pitcher was great they were always available for any questions I had.

Loan Officer
Conventional Florida
Branch: Orlando, FL
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16 days ago at 11:18 AM
Recommend's Shaun T.

Great to deal with!

Very helpful and great at answering questions so I knew exactly what was / would happen.

Loan Officer
Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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16 days ago at 10:49 PM
Recommend's Lynn

first time home buyer

As a first time home buyer with Fbc I will recommend there services

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Builder Division
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16 days ago at 10:22 PM
Recommend's Greg

Absolute best!

I can not thank Greg enough for the wonderful service he has given us in the last few years. We feel as though FBC is not only a great financial partner but a crucial part of our life. Greg never fails to think of us when something comes up that can help us with our mortgage needs. He is definitely the friendliest face here in Westlake. We recommend Greg and FBC 100% of the time and always has our best interests in mind.

Chad's Tip: Be patient, it’s a process that is well worth it.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: City of Westlake, FL
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16 days ago at 9:09 PM
Recommend's Stephanie

Premier Service!

Both Stephanie and everyone at FBC were so kind and patient with us as we had no idea what we were doing buying our first house, thank you to all!

Loan Officer
FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Atlanta, GA
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16 days ago at 8:52 PM
Recommend's Scott

Purching a home!

Staff was professional in guiding through the process.

Loan Officer
FHA 20 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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