FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13791 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
September 23, 2018 at 10:46 AM

Highly recommend!

FBC is awesome! We we're relocated from Indiana to Florida for work. We had been working with Brian for over a year. We have not only worked with him with 1 but 2 homes. Very professional and very easy to reach, and this includes his whole team. I would definitely use again! Highly recommend! Thanks so much to Brian and his team for all they did for us and making the process as easy and smooth as possible!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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September 23, 2018 at 12:09 AM
Recommend's Sonya

Very Satisfied

During the entire process the FBC Team was very responsive and happy to answer any questions.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 21, 2018 at 7:43 PM

Excellent

Wonderful to work with them . Very helpful stuff in all the process.

Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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September 21, 2018 at 6:38 AM
Recommend's Mike

Excellent Service

Mike and his Team went above and beyond for us. We can't thank them enough.

Loan Officer
FHA 30 Year Fixed South Carolina
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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September 20, 2018 at 7:36 PM

Excellent Customer Service

I am extremely grateful and satisfied with the excellent customer service I received from Eric. Eric was patient. detailed and took time to answer and address all questions throughout the process. He was responsive and has a good grasp of the process and was able to articulate it. I must say that not having a great deal of knowledge about FBC prior to my loan, it was a seamless process and I will be directing colleagues to Eric Dubose. Eric thanks for getting me into the home with minimal interruptions. Eric tool to time to show comparative rates with different types of loans and provided pros and cons to each. Excellent Customer Service and I closed on time within 45 minutes.

Brian's Tip: Organize all of your documents and be prepared to be responsive in order to make the process seamless. If you are unsure about something, do not hesitate to question your loan office.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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September 20, 2018 at 5:20 PM

Very fast, friendly, and helpful!!

During the entire process of our loan experience with FBC the staff was very helpful and happy to answer any questions we had. They made the whole process very painless!!

Dusty's Tip: Have all paperwork ready to go at a moments notice and things go very smoothly.

FHA 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs

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September 20, 2018 at 4:47 PM

Smooth, Easy and Simple

Smoothest purchase I’ve ever done! I’ve owned a few homes and FBC made it so simple for us. They communicated well throughout everything and kept us informed along the way.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 20, 2018 at 11:52 AM

Yes

There are no words to describe how grateful and thankful I am for the FBC Mortgage team, specially Sheri Little. She is phenomenal at her job and truly made something I didn't think was ever going to happen, actually happen. She made a dream truly come true. Working with her and Cassie was wonderful and I would highly, highly recommend them and FBC to everyone wanting to purchase a home.

Daun's Tip: The only thing I can suggest to any client is to just be patient with the process and let these wonderful ladies do the amazing job they do.

FHA 30 Year Fixed SouthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Beaufort, SC
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September 20, 2018 at 10:52 AM
Recommend's Kelly

Great Customer Service

This was my family’s second time working with FBC on the purchase of a home and both times have been great experiences. FBC worked quickly and efficiently on our behalf. Thank you, Team Taylor!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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September 20, 2018 at 8:41 AM

Very satisfied

Marc was very informative and helpful. He made sure to keep us up to date so we could stay on schedule!

Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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September 20, 2018 at 7:51 AM

Great experience

Gina Leonovich, loan processor, is top notch in her roll. She was on top of every detail, responded to inquiries quicker than anyone should expect, and was completely knowledgeable about the whole process. Joe's team was also very good with their communication and responsiveness. My whole experience was as smooth as I could have ever expected.

Conventional 30 Year Fixed Tennessee
Closed on time
Responds quickly
Loan met my needs
Branch: Nashville, TN
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September 20, 2018 at 5:52 AM

Plant

All parties from FBC were great. All issues were spelled out clearly. The communication was super . I would recommend to anyone.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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September 19, 2018 at 11:30 PM

Good service

Miguel Castro was a very good person. He work with me very good. He is nice. I am very satisfied.

Delmy's Tip: Very good

FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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September 19, 2018 at 10:13 PM

No idea what you are looking for here

OK but seemed like I the underwriter was someone hiding behind a curtain asking for sometimes ridiculous requests.

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We have recognized the issues that the Underwriter encountered and have provided counseling. We will use this experience as a training opportunity for our company.
Conventional 15 Year Fixed Arkansas
Closed on time
Responds quickly
Loan met my needs

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September 19, 2018 at 9:25 PM

Amazing Service!

From start to finish, Julie was amazing. She was communicative and thorough. She is very process-oriented and did a great job packaging my loan for the investor. I can tell that she has had a lot of experience in doing loans and the result was that she is very capable. She explained everything and was patient with questions. I would use Julie again in a heartbeat!

Nancy's Tip: I work for a developer and close 180 transactions a year. Julie is one of the best loan officers I have had the opportunity to work with!

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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