FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13810 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
September 07, 2018 at 11:56 AM

"Talk to you soon"

When we first started looking for an approval for a loan we thought there were no chance of that happen in speaking with several brokers do to our past history. My first phone conversation with Julie I felt there was a chance because she didn't start our conversation with what we did wrong that affected us in getting a loan. Once we explain our situation, she stated "okay let me see what I can do" from that first statement I felt at ease in working with her. She never lead me wrong during the entire process even when I got frustrated she kept that belief in us this can happen just follow her lead. Julie being an outstanding person not only as a broker but as an individual she has a wonderful personality which is very hard to find in South Florida. When you hang up from a phone conversation with her each time she make you feel we are still moving forward with this project by not saying bye, her thing was "talk to you soon" to me meaning there is still hope. From Donald,Carla and our son we thank you very much

Donald's Tip: If you want to work with a broker that has patient and respond to your call each time in a timely manner Julie Forrest is the person.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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September 07, 2018 at 8:38 AM

Satisfied Customer

I am a completely satisfied customer! The promptness and professionalism provided by the FBC Mortgage, Team J&J, was above my expectations. As a first time home buyer I was worried about the process of finding a lender and the closing/underwriting experience. But with the help of Pamela Crowley and Krysta Glass, they were in constant communication with me to walk me through each step with clarity and keep me informed of each status of the loan process. I am very pleased with my experience at FBC Mortgage and will highly recommend them to anyone I know that is searching for a lender.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 06, 2018 at 4:25 PM
Recommend's Kristin

Great experience working with Kristen at FBC

Kristen and her team were extremely helpful and knowledgeable throughout the entire process. They walked me through the entire process and kept me up to date on everything. I would definitely recommend FBC mortgage to anyone looking to buy a home.

Loan Officer
FHA Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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September 06, 2018 at 1:02 PM

Best rate and smooth process. They keep their promises.

They have the best rate. And no lender fees as they promised. The whole process went smoothly, and we closed in 28 days. Stephen was professional, responsive and patient. He was willing to help and make sure we were happy. Glad I chose this lender and happy with my loan officer’s services.

Jessica's Tip: This is not my first time to get a mortgage loan, so I am familiar with the document requests and the process. I learned that if I am organized on my end and provide requested documents in a timely manner, it makes it easier and less stressful.

Conventional 30 Year Fixed Virginia
Closed on time
Responds quickly
Loan met my needs

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September 06, 2018 at 9:06 AM

Quinta is awesome!

Quinta was super helpful during the process. She always followed up with an email and a phone call.

Conventional Ohio

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September 05, 2018 at 5:26 PM

Great to work with!

We were sent to Michael by our realtor. She said he is one of the top lenders he works with and I can see why. From day 1, he made the process easy. He didn't get irritated with my questions, no matter what they were. He was professional and had a great attitude! He explained all of our options and did a great job! I would definitely recommend him to people I know.

FHA 30 Year Fixed Nevada
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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September 05, 2018 at 12:23 PM

Buyer

Lisa Wheeler, the Mortgage Broker, and her team were always available to answer my questions and help me with getting my paperwork together. Top notch!!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 04, 2018 at 12:25 AM

500 W Leah Ct

We've purchased a couple homes over the years. This is the best experience we ever had.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 03, 2018 at 7:48 PM

Awesome Loan Officer

Julie went above and beyond explaining the lending process as first time home buyers. Professional and honest can’t thank her enough

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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September 02, 2018 at 12:39 PM

Easy, Quick and AWESOME Customer Service!

Lisa and her team were absolutely amazing, fast and efficient! Great communication on what has happening on our loan at all time and put us to easy when we were worried! They made it so easy! I would highly recommend her and her team!

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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September 01, 2018 at 8:05 PM
Recommend's Mike

The Best in the Business!

Mike Bedell and his team are truly the best in the business!  My husband and I had just about given up on owning our own home.  We met with a previous Mortgage Company who our realtor had recommended.  We left feeling discouraged.  We went straight to the Builder of the home we were interested in. They contacted Mike. What a wonderful conversation we had.  Mike was encouraging and a cheerleader during the entire process.  He worked to get us the rate we wanted and we both felt secure we would have a new home. Mike’s staff was awesome.   Justin Schuman worked with us on the paperwork needed. He was patient with us going over what was needed.   Justin put our minds at ease our paperwork was in order going forward. Janee Wasersk, was our Processor. Several documents and explanations were needed and Janee assisted with the process.  A very caring  person to work with.  Mike Bedell and his Staff are extraordinary.  You will not  find any Mortage Company who truly cares about his clients as Mike and his Staff!

Loan Officer
FHA 30 Year Fixed South Carolina
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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September 01, 2018 at 4:41 PM

Good service overall

After having been burned in a previous mortgage process, we were very leary of the whole process. Quinta was quick and helpful in her replies, especially with our dozens of questions late in the process. As FBC had a partnership with our builder, we had a good incentive to go with them as well. I’d recommend them, at least to this point, in the process.

Conventional 30 Year Fixed Ohio
Closed on time
Responds quickly
Loan met my needs

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August 31, 2018 at 1:47 PM

Helpful

She is on top of everything, very professional! I would highly recommend her to everyone I know.

FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs

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August 31, 2018 at 1:36 PM

Hone loan

Edna G. Knows what she is doing to make everything easy for us to own our first HOME !

Martin's Tip: Edna G. Was so very helpful and made everything easy. Very friendly and so easy to talk to about the process of doing a loan.

FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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August 31, 2018 at 1:09 PM

Home Loan/Mortgage

Chera is AMAZING!!!! She is very helpful and helps you reach your goals. I don't know if I could have made it through without her.

Casey's Tip: Work with Chera

FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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