FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13798 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
September 13, 2018 at 8:46 PM

Out os State

Very awesome. Dylan worked hard. We were not the norm. Ca state retirement does send verification until retired. Pay warrant shows actual now figures. Retire only gives printed when apply and date warrant will start. So I have 675 hours. Using 166mo + pto (17:75). About 6mo. Retirement 11/01 that does not pay until 12/01. And now we don’t pay state tax. Then Robert. Job (forensic accountant) works worldwide company. Does not have location in Florida. Loose job when moved from ca. Then gets phone call from comperter offers double. Same job/work different company. Dylan had plenty of challenges with this loan. We would do it all over. Dylan worked it as his own. We always knew what had to be done.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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September 12, 2018 at 6:51 PM

Excellent

Ana Maria, and her staff, were absolutely outstanding in helping us with our mortgage. They were an absolute pleasure to deal with, answered all of our questions, and made themselves available to us whenever we needed them - even for the little things. Their unwavering assistance is the only way we would’ve been able to achieve our goal of owning our first home. We are forever grateful to everyone in her office!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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September 12, 2018 at 3:02 PM

personel review

good people to work with

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 12, 2018 at 12:07 AM

Hardworking and Detailed

Buying a home and securing a mortgage is no easy task. With FBC Mortgage working for me, I felt at ease knowing I was getting professional guidance through the entire process.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 11, 2018 at 9:53 PM
Recommend's Wes

Amazing

Wes Friedman and Chris Drake were extremely helpful, attentive, and friendly throughout the entire loan process. They always kept me updated through each step of the process, and ensured I understood what was going on at all times. They took the time to answer my questions, no matter the time of day, and were always very quick to respond. Both Wes and Chris have great attention to detail and have shown that they will take the time to ensure everything is that way it’s supposed to be. Wes and Chris are extremely trustworthy and always have your best interest at heart. They’ve made this process extremely smooth and simple, and I highly recommend them.

Loan Officer
FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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September 11, 2018 at 6:58 PM

Purchased a home

I just want to thank Chera and Emily thru this whole process, I had several questions and had some road blocks but everything worked out in the end. Emily was fantastic she helped me get everything I needed, answered all my question even when she was not working I could always reach out to her and she was there, I jus really appreciate everything they did for me and my family.

FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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September 11, 2018 at 4:57 PM

Soooo helpful

Jaad was amazing from beginning to end. He always was available whenever I needed him and was prompt with everything. Thank you also goes out to Vickie T. She helped me get all of the paperwork in and was just so pleasant to deal with.

Aleasha's Tip: Be attentive and involved.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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September 11, 2018 at 1:12 PM
Recommend's Jared

Patient & Very Helpful

Everyone was very patient, helpful & understanding when trying to allow a life long dream become a reality. Pam helped make my experience so simple and was very thorough while I was overwhelmed with everything going on outside my home buying experience. Thank you so much for all your hard work, time & answering all my dumb questions. I’m forever grateful & appreciate all you do!

Karin's Tip: Ask questions. If you don’t ask, you’ll always wonder.....

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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September 10, 2018 at 7:48 PM

North American Title

Michael Ordonez was a big part in making my home buying process a pleasant experience. Michael always answered all calls and questions in a timely manner, kept me up to date with any and all changes and requests as needed. I always felt he was going out of his own way to make our process the smoothest it could be, even personally driving to my home cause I was running late to work to have paper work completed. I would 100% recommend him to anyone.

VA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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September 10, 2018 at 6:12 PM

Outstanding Service

After working with another major lender we were offered to work with Ana Maria Tcherassi Stevens. She went above and beyond to help with international tax and investment issues to get my loan secured.

Christian's Tip: Outstanding, experienced, and very effective agent.

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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September 10, 2018 at 12:03 PM

First Time Home Buyer

Ana Maria and her team were extremely helpful and outstanding. They were always available to answer my questions and help me with every single detail we needed to go through. Ana Maria´s team helped me to make my dream come true of buying my first house!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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September 09, 2018 at 3:25 PM

Smooth from beginning to end

My loan officer David and loan processor Cathy did an exemplary job handling the entire process from start to finish. Their response time was quick, they kept me up to date, both very friendly and professional, and ensured the smoothest closing one could ever ask for.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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September 07, 2018 at 2:51 PM

Follow up for Closing

The only issues was the back and forth with the credit needs and that we could not get a final dollar amount to bring to closing in time to get the check ready from the bank for the close.

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will use this experience as a training opportunity for our company.
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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September 07, 2018 at 12:28 PM
Recommend's Greg

Couldn't Ask For a Better Loan Office

I have nothing but GREAT things to say about Greg. From day one, he took such good care of us. Greg went above and beyond and truly showed that he cared about his clients. He was always available to speak to and always had the correct answer for us when we had questions. Greg was an absolute pleasure to work with and you can tell her really enjoys his career and helping people. He always had a welcoming smile on his face. We couldn't have asked for a better experience. Thank you Greg for making this such a pleasant experience, we truly appreciate all of your hard work!

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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September 07, 2018 at 12:14 PM

5 Stars for Julie & Team!

Julie is so kind and knowledgeable; She explained every little detail - sometimes over and over (happily) until I understood! She also ALWAYS took my call no matter when! Amelia and Shayla were also super diligent and helpful throughout the entire process. I give the entire team an A++!

John & Danielle's Tip: Getting a mortgage can be stressful and confusing - lean on your loan officer for reassurance and confidence!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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