FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
14018 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 185
July 18, 2018 at 10:46 PM

Prescott

Did a fantastic job and answered every question I had

FHA 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Louisville, KY
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July 18, 2018 at 10:33 PM
Recommend's Matthew

great exprience with the team from FBC

Julie was very helpful, supportive and knowledgeable. The communication with her and everyone on the team at FBC was fantastic. Thank you everyone, keep up the great work!

Loan Officer
Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Tampa, FL
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July 18, 2018 at 9:51 PM
Recommend's Kim

Good Loan Deal

Thank you for your help, I appreciate the good deal we were able to get on this loan.

Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 18, 2018 at 6:51 PM

Smooth like Butter

From the very beginning, April kept us informed of what was coming before it happened so that nothing was a surprise! Our closing was smooth due in large part to the great team from FBC!

Joshua's Tip: Get info up front about what needs to be turned in.

FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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July 18, 2018 at 4:22 PM

Ok job

I would send emails and get responses that I would get a call back in a few hours, but it would be days. One time it was because rates were going up soon, I did not receive a response until after the rates went up. This may have cost me a lot of money. I have been in the industry for over a decade, so luckily I was familiar with the documents because I never got an explanation on any of it.

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the nature of our industry, we apologize if there was something was missed or a phone call was unanswered. We regret any miscommunication. We will use this experience as a training opportunity for our company.
Conventional 30 Year Fixed Florida
Closed on time
Loan met my needs

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July 18, 2018 at 3:59 PM

Awesome Experience

Thank you so much to David for all of his assistance during this process! He was very knowledgeable and made this a relatively stress free experience for a first time home buyer! I highly recommend him and FBC!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 18, 2018 at 8:24 AM
Recommend's Kelly

Professionalism

Everyone at this location was helpful, and quickly responded to all questions I had. I mostly corresponded with Yvette, who was wonderful! I highly recommend FBC when making financial decisions.

Cheryl's Tip: The quicker you get the documents requested in, the quicker the process goes.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 17, 2018 at 4:11 PM

A First Time Home Buyer's Dream Team

As a first time homebuyer it was imperative for me to work with professionals that would be responsive, honest, attentive, knowledgeable and most importantly patient. Both Joe and Gina exceeded my expectations throughout the entire application process. Joe's willingness to answer questions while on his incentive trip and vacation; along with Gina's persistent efforts to obtain insurance information in order to stay on schedule are only a few examples of their commitment to go the extra mile. The peace of mind in knowing that I was in capable hands made me confident in my decision to select FBC Mortgage over other lenders and allowed me the opportunity to focus on the experience of building my first home and for that I am forever grateful. Go Team LaManna!

Conventional Tennessee
Closed on time
Responds quickly
Loan met my needs
Branch: Nashville, TN
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July 15, 2018 at 4:44 PM

Great Job

Sam Davis and his team were great. They took time to answer all my questions as a first time home buyer. We were also in a time crunch and had to close in 30 days. Not a problem. Dana also helped explain things to me and Sara was very good about keeping me up to date on how the process was coming along. The hardest part was really just finding and faxing all the papers they needed.

Loan Officer
Conventional 30 Year Fixed Alabama
Responds quickly

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July 15, 2018 at 6:45 AM
Recommend's Marcos

Loan review

Everything went smoothly and everyone was always there to help you

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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July 14, 2018 at 4:13 PM

Made a scary process painless!

It had been > 20 years since our last home loan, and did not know how much was done online. Quinta helped make the process easy for me.

Conventional 15 Year Fixed Ohio
Closed on time
Responds quickly
Loan met my needs

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July 13, 2018 at 6:44 PM

Outstanding Personalized Service

Ana Maria made herself available on a consistent basis to help me through and respond to questions. She worked tirelessly to get me the best possible loan to fit my needs

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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July 13, 2018 at 6:26 PM

I don't understand the qestion

I don't understand what you are asking

Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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July 13, 2018 at 3:52 PM
Recommend's Mark

Review

Last minute changes were very stressful considering I was asking about the issue for two weeks prior to closing. Then the day of closing more funds were requested.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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July 13, 2018 at 10:00 AM

Absolutely the best team!!!

I cannot thank Seymoine and the FBC team enough for all the work and time and experience in securing my loan! Fantastic team of people who made my first home purchase a breeze! I had so many questions, they walked me through the process and took care of everything. I am thankful I chose FBC Mortgage - I could not have been able to do it without them!

Erin's Tip: Seymoine is knowledgeable with condos/townhomes - she knew exactly what we needed to do to close on my condo!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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