FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13808 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
October 04, 2017 at 9:57 AM
Recommend's Matt

Stress free mortgage

I have to say that the team of FBC are very reliable, informative, Jim and Nicholas you get the answer to every single one of the questions right away.

Cynthia's Tip: Ask questions and listen to what they tell you. They are very knowledge on what they do.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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October 04, 2017 at 9:56 AM
Recommend's Matt

Stress free mortgage

I have to say that the team of FBC are very reliable, informative, Jim and Nicholas you get the answer to every single one of the questions right away.

Cynthia's Tip: Ask questions and listen to what they tell you. They are very knowledge on what they do.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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October 04, 2017 at 9:54 AM
Recommend's Matt

Stress free mortgage

I have to say that the team of FBC are very reliable, informative, Jim and Nicholas you get the answer to every single one of the questions right away.

Cynthia's Tip: Ask questions and listen to what they tell you. They are very knowledge on what they do.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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October 04, 2017 at 9:54 AM

Excellent Service

My loan officer Taylor answered all my questions in a timely manner. I will definitely recommend her to anyone looking to get a home loan.

FHA 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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October 04, 2017 at 9:52 AM
Recommend's Matt

Stress free mortgage

I have to say that the team of FBC are very reliable, informative, Jim and Nicholas you get the answer to every single one of the questions right away.

Cynthia's Tip: Ask questions and listen to what they tell you. They are very knowledge on what they do.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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October 04, 2017 at 9:52 AM

Excellent Service

My loan officer Taylor answered all my questions in a timely manner. I will definitely recommend her to anyone looking to get a home loan.

FHA 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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October 04, 2017 at 9:49 AM
Recommend's Barry

Barry Sheehan made Thomas Sulick a happy customer !

Barry is excellent. I have used him before and would do so again. He kept me informed and walked me thru the entire process. Returned calls and e-mail quickly. He made the process easy !!!

Loan Officer
Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs
Branch: Newton, MA
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October 03, 2017 at 8:48 PM

Absolute professionalism, gets things done. Pat is as good as it gets.

Not only was Pat unfailingly responsive and available at all times (literally) to help my wife and I every step of the way, he went way above and beyond to ensure that we, as first-time home buyers, were comfortable and informed at every step of the process. Every obstacle we thought we hit was handled with ease and our stresses calmed. Pat gets the job done, without any sacrifice to absolute professionalism and service; he advises with utmost honesty and educated us constantly so that we collectively knew we were making informed, smart decisions at every turn. I can not recommend Pat, Erin, and his entire team highly enough, he has our business for life. A big thank you to Pat and his five-star team at FBC Mortgage!

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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October 03, 2017 at 1:39 PM

9 Good Hill Road South Windsor, CT 06074

FBC Mortgage and John Motowidlak made our first-time home buying experience stress-free! John was personable, clearly explained the loan process in detail, and was available to speak with us if we had a question. He is a true professional! My husband and I were able to close on our home EARLY due to the expertise and dedication that John had to us as his clients!

FHA 30 Year Fixed Connecticut
Closed on time
Responds quickly
Loan met my needs

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October 03, 2017 at 11:48 AM

FLAWLESS and LOWEST RATE in the COUNTRY

I was initially hesitant with using a national company the earns money on volume vs margins but that is precisely the reason the process with Stephen and Home Loans Today was flawless. They process thousands of loans and have the home buying experience down to a science. BEST OF ALL - the underwriting support with Bonnie Pater was second to NONE. I would FIND a job for her in my company.

Zach's Tip: Sit back and enjoy the ride. They take care of you from beginning to end.

Conventional 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs

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October 03, 2017 at 8:37 AM

One issue of concern

The repetitive requests for documentation was unprofessional and borderline incompetent. We provided documents (bank statements, pension letters, insurance documents, etc.) only to receive more requests for the same stuff or the most recent version. It was knows since day one that our closing would be in September. It was frustrating and confusing. At times when asked for documents I already provided, I was concerned that our file had been lost or misplaced.

Sallie's Tip: Get ready to be frustrated by the haphazard handling of your account.

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the nature of your loan program, we are required to ask for many documents that may be submitted on multiple levels. If there was a duplicate request, we regret this miscommunication. We will use this experience as a training opportunity for our company.
Conventional Other Florida
Closed on time
Responds quickly
Branch: Coconut Creek, FL
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October 02, 2017 at 9:52 PM

Top Notch Service

- fast, easy and professional service Such an amazing team to work with

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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October 02, 2017 at 8:25 PM
Recommend's Jeff

Knows everthing about home loans

Jeff Duncan has expert knowledge about home loans. He was helpful every step of the process.

John's Tip: Call Jeff Duncan for a home loan first. You will be happy you made that call.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 02, 2017 at 4:33 PM

Seamless Process

Gordon and his team made a process that I was dreading, seem easy. He, and everyone I worked with at FBC, were there every step of the way. There was never a time that I didn't know what was going on with the mortgage process. The communication between FBC and their clients is excellent. They treat you like a person, not a number, and you have the help and advice you need to get though the mortgage process with ease.

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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October 01, 2017 at 7:31 PM

Scott Fosgate and team at FBC are ABSOLUTELY the BEST!!! Hand down.

Scott, Kevin, Connie and the rest of the team at FBC are absolutely the best. They worked on (2) properties in (2) different states and the process, communications, expertise was awesome. The number of moving part and pieces was overwhelming, but this is a team of seasoned pro's who make it happen. I tell everyone to use FBC and this team. You will be absolutely blown away by them and this great company.

Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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