FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13796 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
August 09, 2017 at 10:58 AM

Review for loan officer

Review for lender and loan officer

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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August 09, 2017 at 10:18 AM
Recommend's Jared

Nice people, great rate

Had to jump in the housing market a little ahead of my credit score, but the team made my application process and purchase process easy -- and I got a great rate. My processor worked HARD in a the very short time frame allowed to get my loan closed in the nick of time.

Amy's Tip: Be proactive about communication. Reach out before you start to panic.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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August 09, 2017 at 8:43 AM

Very helpful

Ashley was very thorough and understanding of all the requests we had throughout the process being a first time home buyer. The process is very overwhelming however he did his best in explaining every step and finding all The answers to our questions in a very timely manner. I definitely recommend Ashley services as he takes his business personal making you feel like you are family so you know you are in good hands. He made sure that we were informed of everything that was going on every step of the way making our experience less nerve wrecking. Overall Ashley does a great job and I will definitely recommend his services to family and friends. Keep up the good work!

Raquel's Tip: Gather all the information necessary ahead of time, give yourselves if possible 6 months to prep and definitely get a budget rolling for all the fees involved. I think it's imperative that the customer knows about all the out of pocket expenses so he can be fully prepared making the process a bit easier. But overall you guys are awesome .

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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August 08, 2017 at 12:25 AM

Dream Maker

Gordon helped make My Dream come true. I am so grateful for the outstanding customers service Gordon displayed throughout my home buying process. Gordon waa professional, honest, and very knowledgeable. He made himself available at to answer any questions and always returned calls and emails. Even when my situation became challenging, Gordon continued working relentlessly to ensure My Dream came true. Special thanks to Laura who also worked diligently long hours making sure My Dream came true.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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August 07, 2017 at 1:07 AM
Recommend's Jeff

Great Experience!

Jeff was thorough from start to finish. No surprises at all, a wonderful experience!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Satellite Beach, FL
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August 05, 2017 at 12:51 PM

Great Service

Gordon and Laura were great to work with. They did everything they said they would. Very professional yet personable. Thank you for everything!

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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August 05, 2017 at 2:56 AM

Awesome and knowledgable Loan Officer

Nicole is awesome. This knows her busy and is extremely professional. Her knowledge of the process was extremely comforting as we journeyed together through the process. I would recommed her to all of my family and friends!

Bruce's Tip: Go with Nicole, you'll never regret it!

Conventional 30 Year Fixed Washington
Closed on time
Responds quickly
Loan met my needs

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August 04, 2017 at 10:16 AM

Patient and Available

Gina worked with me from the very beginning as I started my home buying journey. She was very patient and took the time to explain the process to me whenever I was unsure or confused. She has been a vital instrument in the home buying process and I appreciate all her help. Home buying can be very stressful and discouraging at times, however, Gina eased a lot of the fear I had. I would work with GIna and her team again.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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August 03, 2017 at 9:36 PM
Recommend's Matt

Very happy home owner!

Matt, Chris, Nicholas and Janee made the application process so easy. I was dreading applying for a mortgage but I did not have any stress with FBC. I highly recommend FBC Mortgage to everyone I know who is on the hunt for a new house.

Kim's Tip: If you are organized this is a super simple process.

Loan Officer
FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs

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August 03, 2017 at 1:05 PM

Complete Satisfaction

Everything was top notch. Everyone that works at FBC has been professional and friendly and very easy to work with.

Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs

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August 03, 2017 at 9:56 AM

Never Again

Horrible experience from beginning to end. I should have known to find a new company from the beginning when it took DAYS for Ryan to respond to us. But the lack of communication didn't stop there. Just when things were on track again, FBC CANCELLED our appraisal, without our knowledge, which pushed our closing back. Then, they sat on their thumbs getting additional information from the appraisal company needed for the underwriter, which again pushed closing back, oh and the appraisal was nearly double what any other appraisal fee I have seen in the hundred of files i've closed working with a title company. Maybe with the money made off of this refinance, our Loan Officer can buy a personality. He was extremely cold and monotone which came off as rude. Overall, I would never recommend this company to my worst enemy.

Amber's Tip: Don't walk away, RUN! Do you research and shop around, you're the consumer and have that advantage, use it!

FHA 30 Year Fixed Texas
Loan met my needs

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August 03, 2017 at 8:36 AM
Recommend's Barbara

Home Purchase

Being that this was my first home purchase I can only hope if i have to make any new purchases in the future they will be as smooth as this one!! Barbara was excellent to work with very knowledgeable and always available to answer any questions she went above and beyond to ensure I was comfortable with the process

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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August 03, 2017 at 12:34 AM

Fantastic experience

Drew was extraordinarily helpful as well as personable. Immediately responsive to all questions and concerns, and brought a depth of perspective unique among all of the other lenders with whom I have dealt. He readily and honestly admitted when he didn't have an answer, and would take the time to research the question or refer us to someone who did. Best experience with a lender bar none.

VA 30 Year Fixed Washington
Closed on time
Responds quickly
Loan met my needs

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August 02, 2017 at 6:50 PM

Hardest working man in the loan industry

Drew, moved mountains on my behalf to secure the best rate and loan terms he could find for me. He was quickly responsive and thorough regarding all my questions and concerns. He worked on any and all problems during the process until they were solved to my great satisfaction. He'll do exactly the same for you!

Conventional Washington
Closed on time
Responds quickly
Loan met my needs

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August 02, 2017 at 4:57 PM

Drew ROCKS

Drew was on point and communicated with me constantly. He serviced my loan in every way he could think of, came up with options and discovered snags and pitfalls that helped make an EXTREMELY short close window a reality for us. Anything that he was suspicious of or didn't have a solid answer on he went on the warpath to find us solid ground to move forward.

Joseph's Tip: Get Your Documents In Order! Digital copies! Everything! Scan ALL THE THINGS and keep them sorted in a digital filing cabinet.

FHA 30 Year Fixed Washington
Closed on time
Responds quickly
Loan met my needs

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