Top Loan Officers for FBC Mortgage, LLC
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Reviews for FBC Mortgage, LLC
Home Buyer
Gordon was wonderful to work with and made the transition so smooth for us. My husband and I were in two different states and with all the frustration in moving, he made the loan process smooth sailing for us. Thank you Gordon for your professionalism and patience with us throughout the process.
FHA 30 Year Fixed Georgia
Great customer service
Great experience with loan officers. My only constructive criticism I have to offer is concerning their website for uploading documents for the loan. There is no way to see what you have uploaded to keep track. Not the biggest issue in the world, but if they could fix this it would be helpful.
Jumbo 30 Year Fixed California
Great job!
John and his team did a fantastic job! They were professional, knowledgeable and always responded in a prompt manner. When we hit a road bump, John even worked with us late on a Friday night to work through the issues. We would definitely recommend him and his team.
Jumbo Florida
Jill Sheppard
FBC Mortgage and all the people that helped me buy my house made me feel very confident everything was going to be done right. The process was smooth and they answered all my questions and offered great advice.
Conventional 30 Year Fixed Florida
Barbara Gonzalez is great!!!
The overall experience was very stressful. It made it even more stressful that we had a hard time getting in touch with Quinta. We were ready to just say forget the whole thing and start over with someone else. That's when Barbara Gonzalez came into the picture. If this lady is not employee of the year, she should be. She stayed in contact with me on basically a daily basis. Keeping me informed and updated. She talked to me liked she really cared about us, and just not about the business. She understood my stress level and had a great knack for keeping me stress free. The only sad thing is when everything was complete, we didn't get to talk with Barbara any more. Thank you for having such a wonderful and knowledgeable person on your staff. I will refer anybody to FBC mortgage because of her.
Donald's Tip: I know Quinta had health issues. But when she is not there, someone needs to step in shoes and follow up with her customers.
Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will use this experience as a training opportunity for our company.USDA 30 Year Fixed Florida
Seymoine Schmidt
Seymoine along with everyone else at FBC were fantastic to work with. She was very responsive, knowledgeable and a pleasure to work with. I recommend Seymoine and FBC to anyone needing a mortgage loan.
Conventional 30 Year Fixed Florida
FBC Mortgage was GREAT!!
Our experience with Kimberly Johnson, a loan officer for FBC, was great. She made our experience simple and run smooth, this was a fun journey not a stressful one! We would highly recommend Kimberly at FBC!!
Kelvin's Tip: Don't be afraid to ask questions!
VA 30 Year Fixed Texas
Above and Beyond
Annmarie Edwards went above and Beyond for my fiancé and I. She was willing to respond to emails after hours, answered every question in a timely manner, and provided a smooth loan process. So glad she was highly recommended from another recent homebuyer.
FHA 30 Year Fixed Massachusetts
First Time Home Buyers
My husband is a USMC Infantry veteran and we have 2 kids together 4 years old and 16 months old. When we began our home buying journey we were told so many different things from different lenders, nothing they advised pointed us in the right direction. We were very worried and frustrated that we wouldn't be able to buy a house for our family because every lender until Annmarie told us we wouldn't be able to accomplish home ownership until 2-3 years. We we were currently living with my husband's parents to save for a home so that time frame longer than we wanted to hear. Just as we were about to call it quits and start looking for rentals again, we were directed in Annmarie's direction. I explained to her our experience and that I wasn't expecting to hear anything different from her than the other lenders. A day or so had passed after I submitted everything she requested that she told me we were pre-approved for an amount that I believed to be untrue. She remained so committed, dedicated, motivated and genuine. She gave us advice, referrals for services we needed during the process and always kept us informed every step of the way. The entire time we communicated via phone and email and we finally met on our closing day, and she was just amazing. I have nothing but great things to say about Annmarie, she is truly a wonderful person and very passionate about assisting her clients. We adore her!
Brendan's Tip: Be prepared and efficient! Have a scanner and your documents ready, the quicker you are with submitting the requested documents, the better your lender can help you!
VA 30 Year Fixed Massachusetts
Outstanding
Greg went above and beyond to make closing on my home as quick and painless as possible. He was very organized and efficient. I would refer anyone looking to purchase a home to Greg Balawajder/Team at FBC Mortgage.
Loan Officer
Conventional 30 Year Fixed Florida
Joe is GREAT to work with!
My Wife and I were new to the home buying process and were very thankful to work with Joe at FBC. He was extremely responsive and quick to answer all questions we had. I would definitely recommend him to any home buyer.
Thomas's Tip: The loan officer was great! The processor at times was unprofessional and extremely unclear. As soon as I talked with the officer, things were sorted out.
Conventional 15 Year Fixed Tennessee
Review
Excellent service from Chris Hartman, Andrea Heersink and Nicholas Furbee
Loan Officer
FHA 30 Year Fixed Florida
Best experience
My experience of getting financing for a mortgage couldn't have been any better. Karen Grim informed me of the DROP program for first time homebuyers and went above and beyond to make sure I met the qualifications. The whole process went smoothly and I was always kept in the loop. Karen was even available on weekends to "run the numbers" on a house I was interested in. I highly recommend Karen Grim and FBC Mortgage for your home buying experience. Thanks so much, Mike