FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13810 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
October 13, 2016 at 10:42 AM

5 Star experience!!

Worked with several different people during loan process--everyone on great!! No problems--fast and efficient. Wonderful--5 star experience!!

Conventional 15 Year Fixed North Carolina
Closed on time
Responds quickly
Loan met my needs

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October 12, 2016 at 3:02 PM

Sandy Mabery Review

Mike and his staff did a great job. The whole process went very smoothly and they were always available to answer questions. We did the whole process remotely from Michigan with no problems.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 12, 2016 at 2:08 PM

New homeowner

Overall I was pleased with the process.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 12, 2016 at 1:07 PM

Team Remy was excellent

Eric and the whold Remy team took care of everything, had a few extra things come up, and they were able to take care of them and move forward very quickly. thanks team Remy!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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October 07, 2016 at 12:52 PM
Recommend's Kelly

Excellent Service

Kelly Taylor and her team were awesome to work with. They were patient, helpful and responsive. This is the second time I've worked with Kelly, and I wouldn't hesitate to work with her again.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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October 07, 2016 at 8:42 AM

Highly Professional...and caring

Bill and his team were very helpful and informative throughout the mortgage process. Although our situation is a bit unique (I'm self employed and our closing was moved up almost a week), the FBC team was diligent in keeping us informed of the status of our mortgage and working with us to achieve our closing. I can't imagine another lender providing us with the level of service the FBC did.

Matt's Tip: Work with Bill Siegrist. His team is awesome!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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October 06, 2016 at 5:14 AM
Recommend's Bambi

Dream Come True

FBC Louisville is the Best we have ever worked with!!!

Terry's Tip: Go withFBC and let them do the work

Loan Officer
FHA 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Louisville, KY
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October 05, 2016 at 10:08 PM
Recommend's Bambi

Great loan process

The entire loan process was easy to handle and the lender always provided quick feedback and answered all my question. I received great service and I am extremely satisfied with the service provided.

Robson's Tip: Pay attention at small lenders. You can get surprised with the rates and the service provided and receive a great treatment that some big lender cannot offer.

Loan Officer
Conventional 20 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Louisville, KY
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October 05, 2016 at 2:26 PM

FHA Loan Approval

Generally a horrible and overly stressful loan process. The complete lack of communication until I was completely fed up was the worst customer service I have ever received. It felt like we repeated everything every week right up until the morning that the loan finally closed. My wife's employer was contacted four times in the span of a week asking for the same information, and the lender even contacted my wife's employer to verify MY employment(I have never worked at that facility or even in the same line of work). Nothing was explained, but they assumed that we knew what all of the terminology and lingo meant. The only way I seemed to get any results was after I called the owner of the company and he started working on the loan.

Jan's Tip: Be aware and ask a lot of questions.

FHA 30 Year Fixed Colorado
Loan met my needs

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October 05, 2016 at 2:23 PM
Recommend's Matt

Excellent service and product

We were very pleased with the responsiveness, thoroughness and approach of Matt and his team. They displayed a sense of urgency without being pushy and communication was clear and accommodating.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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October 05, 2016 at 2:07 PM

FBC

Kevin was great to work with, very responsive, always able to provide the information that I was looking for!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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October 05, 2016 at 1:54 PM

Troy Hughes closing

I received excellent service from Kathy Clay.

Conventional 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs

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October 05, 2016 at 12:47 PM

Awesome Person!!

Very good loan officer. Had no issues what so ever. Very prompt, nice and also very helpful, makes sure you know and have everything you need.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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October 05, 2016 at 12:44 PM

Awesome refinance

This was the easiest Refinance we have ever been through. From start to finish we were treated so very well. There was great communication. And we worked with the nicest group of people. I will recommend them to all my friends

David's Tip: Ask you Real Estate Agent for a referral to a Mortgage Broker they have have dealt with and feel comfortable with. Ours was Awesome.

FHA 15 Year Fixed Arizona
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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October 05, 2016 at 12:21 PM

Awesome Service

John was professional and quick and courteous!!

William's Tip: Have all your paper work available.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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