FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13797 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
November 01, 2016 at 10:55 AM
Recommend's Jay

I am so happy with my first expirience buying a home was so fast and no problems.

Me and my wife can't believe how simple and great was our experience in getting our loan with FBC. I really can't believe the great APR I received and low monthly payment, they really did a super job I recommend them to all my family and friends. my brother is going with them now also to purchase his first home.

Jancys's Tip: If you want a simple and great low APR and wonderful experience, please go with FBC. you won't regret it.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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November 01, 2016 at 8:54 AM

great service

Johnny and his team did a great job considering the unusual nature of the loan and the short fuse associated with it. They worked under pressure and their were no negative surprises.

Nicholas's Tip: Use him - he wont let you down - great communicator

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 01, 2016 at 8:31 AM
Recommend's Jennifer

Top Notch Lender!

Highly recommend FBC! We worked with multiple people through this office and each person was incredibly helpful, knowledgeable and responsive! We needed some things rushed toward the end of the process and every member of the FBC team worked diligently to accommodate our rushed time frame. I can not say enough wonderful things about our experience with FBC. They took what is typically an arduous and sometimes painful process and made it pleasant and pain free! Competitive rates to boot! You can't go wrong with FBC!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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October 31, 2016 at 11:14 PM
Recommend's Matt

Great experience

Very pleased with the process, would recommend!

Loan Officer
FHA Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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October 31, 2016 at 9:31 PM
Recommend's Jennifer

Great Service!

Jeni Pitcher and her team provided great service during the loan approval process. They were quick to respond to questions I had, and made the process run smoothly.

Michael's Tip: Don't be surprised if the underwriter keeps asking for additional information, even if you feel you've already provided it in some form or another. Just stay patient.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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October 31, 2016 at 7:32 PM

Perfectly planned

Working with FBC was very easy. They made the transaction of buying our new house very easy. We not only closed on the sale of our old home but also closed on the sale of our new home in the same day and it was seemless!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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October 31, 2016 at 5:20 PM
Recommend's Chris

The Very Best Experience

Chris and the whole team at FBC are more than I could of hope for. Buying a home is so stressful but with FBC, it was truly refreshing to find people who are actually knowledgeable and can answer all your questions and streamline your loan to meet closing date with no hassles. I have already referred them to two friends and will continue to do so. Thank you so much to Chris and the Team!!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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October 31, 2016 at 4:08 PM

Easy, Convenient, and surprisingly cheap!

I was working with BB&T originally, but their numbers were a bit high for my liking. I checked with Quicken loans, but found them to be a bit high pressure in their tactics, and impatient when I had to hit the pause button due to various circumstances. In comes FBC mortgage. They were friendly and open with all the charges and expectations. Their financial obligation was no greater than Quicken loans, and I knew that I had people that I could call up if I needed anything, and an actual brick and mortar establishment I could go into if necessary. Overall, they made the process a breeze!

Jordan's Tip: Call FBC first before wasting time with bigger companies.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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October 31, 2016 at 2:57 PM

Poorest Loan Process Ever

FBC as a whole was the worst mortgage company I have ever dealt with in over 35 years of buying and selling homes. They were unable to ever provide a final and clear list of demands for information some of which was highly questionable if it was even legal for them to demand it. They continually made errors on forms, slow to respond to my requests. When I finally demanded to speak to a supervisor despite being promised that person would call me they never did. What was supposed to be a three week loan process lasted nearly two months due to their incessant demands.

Kevin's Tip: Stay as far away from FBC as possible. even though they may offer you discounts and credits in the end it was not worth it.

Lender Response
We apologize for your experience with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will be contacting you to discuss your specific situation and make every attempt to resolve your experience with FBC Mortgage, LLC.
Conventional 30 Year Fixed Florida
Loan met my needs

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October 31, 2016 at 11:52 AM

I'm happy

I found the experience to go well from beginning to end as far as the loan process went. However, attempting to do a survey has been a nightmare!

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 29, 2016 at 12:14 AM
Recommend's Marci

FIrst Time Home Buyer

Marci Snyder and the team at FBC Mortgage worked closely with our realtor so the entire process went smoothly. She provided great service and the loan closed on time.

Alexander's Tip: Speak with multiple lenders.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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October 28, 2016 at 12:05 PM

Excellent!

Very helpful and available for any questions with quick response..

Aile's Tip: He's the best help you can get!

USDA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 26, 2016 at 11:14 AM
Recommend's Mike

Mike Befrll

Great experience with Mike Bedell as always.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 26, 2016 at 11:14 AM
Recommend's Mike

Mike Befrll

Great experience with Mike Bedell as always.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
October 25, 2016 at 3:08 PM
Recommend's Jody

Good Loan, good lender services

Working with Jody and his team on my refi proved to be easy and cost efficient. We closed on time and with a competitive rate.

Loan Officer
Conventional 20 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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