Bambi Wiggins

99% of customers would recommend Bambi Wiggins

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Customer Reviews

4.8 of 5
76 Reviews
Responsiveness 100%
Product met needs 100%
Competitive rate 99%
1 day ago at 11:25 AM
Recommend's Bambi

A Great Rate

I am glad that i chose FBC Mortgage to refinance my home. There service is top notch.

Conventional 15 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs

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1 day ago at 10:21 AM
Recommend's Bambi

Review

I had a very good experience with Bambi and her team at FBC Mortgage. Bambi and her team did a great job and made the process pretty easy. I would recommend to others in the future.

FHA 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs

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15 days ago at 2:23 PM
Recommend's Bambi

FBC Mortgage Review

Bambi and team provided excellent service through the mortgage process with clear instructions and updates at each step. I would highly recommend Bambi Wiggins and FBC.

Robert's Tip: Be prepared to supply various documents. You should keep 2 years tax returns handy any time you apply for a mortgage with any company. Respond in a timely manner to requests to keep the process moving.

Conventional 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs

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15 days ago at 9:08 AM
Recommend's Bambi

Great Service, always willing to answer my questions

Bambi is really great to work with. Her and her team are always quick to answer any and all questions that I have and are very patient and polite while doing so.

VA 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs

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May 20, 2020 at 10:31 AM
Recommend's Bambi

A great home buying experience!

Our experience with Bambi & Heidi couldn’t have been any better. We never felt like a number or just another client to them. They were patient with any If our questions, and put any concerns we had at ease with the mortgage process.

Conventional 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs

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April 25, 2020 at 3:19 PM

5862 Brookstone Dr

We were very happy with the loan process and everyone was very helpful and answering our questions. Thank you!!

Conventional Indiana

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March 11, 2020 at 3:03 PM
Recommend's Bambi

Thanks FBC Mortgage

Bambi was very helpful and the process was made to be as hassle free as possible.

Shari's Tip: Keep current on paperwork requests.

Conventional 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs

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February 19, 2020 at 10:31 AM
Recommend's Bambi

Refinanced

Bambi and Heidi were both great to work with and the process was very easy. Couldn't have done anything different to make it any easier.

Conventional 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs

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January 31, 2020 at 6:14 PM
Recommend's Bambi

Great experience!

I had an absolutely fantastic experience working with Bambi & FBC and would recommend them to anyone looking for a lender.

USDA 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs

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December 30, 2019 at 3:13 PM
Recommend's Bambi

Great Team

the whole team was very friendly and professional. They were able to assist us through all of the delays we experienced (with our buyer) and make the whole process as easy and painless as possible. Any questions we had along the way were answered in a timely and clear manner. Our only regret is that we were never able to meet any of the mortgage team. We would definitely refer business to them if the opportunity presents itself.

Conventional 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs

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December 04, 2019 at 12:21 PM
Recommend's Bambi

FBC Mortgage Review

Where to start? Bambi, Heidi, and Kyle were are very nice and easy to work with. The process itself though was grueling for the FHA loan. There were a few times where I was asked for info/documents that I had already provided, as well as times where we were surprised because certain things weren't disclosed upfront, such as paying for the appraisal BEFORE even starting the building process. Also, the mortgage insurance is for the life of the loan, not until 20% of the appraised value is paid in like a conventional loan. I was also told that FBC services their own loans; however, at closing, we were informed that our loan would be services by some other company.

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will take this review and discuss with our Sales Team on how to improve their communication skills. We may request additional documents within the process which may seem repeated. But I guarantee, FBC is making sure you have the best product for your loan needs. We will also use this experience as a training opportunity for our entire company.
FHA 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs

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December 02, 2019 at 7:02 PM
Recommend's Bambi

Home refi

Bambi Wiggins,” is the best. She was very patient and helpful working with us.answered any question or concern we had. Bambi knows her business and is outstanding with customers. She needs to be highly praised.

Nicholas's Tip: Just be sure to work with F B C, they will guide you during the process. It is helpful to be able to do electronic signing.

FHA 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs

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December 02, 2019 at 12:28 PM
Recommend's Bambi

Seamless Refinance

Bambi alerted me about refinance opportunities for our mortgage. It saved us a lot of money and cost zero out of pocket to close. The process was quick and seamless and Bambi was very responsive to questions.

VA 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs

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December 02, 2019 at 12:08 PM
Recommend's Bambi

Very happy

Our loan officer contacted us because rates had dropped and made sure we had the best available rate. She made the process so easy!

FHA 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs

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November 03, 2019 at 9:51 AM
Recommend's Bambi

Great help

Bambi sent out a re-fi fyler email so I responded and found it was a great time for us to get a better rate

Other 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs

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October 31, 2019 at 4:54 PM
Recommend's Bambi

Great service!

From the beginning to the end I received nothing but great service! Bambi gave me guidance on how to get my score up and I took her advice and we reached the goal!!! Nothing but thankful for the entire FBC team that helped me! Thanks so much!

DeMitra's Tip: Pick FBC FOR YOUR NEEDS!!

FHA 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs

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October 31, 2019 at 1:11 PM
Recommend's Bambi

You were very helpful

She is always keeping into date on what is happening

FHA 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs

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October 24, 2019 at 5:48 PM
Recommend's Bambi

Loan officer

Was very helpful and answered any and all questions I had!!

FHA 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs

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October 24, 2019 at 9:18 AM
Recommend's Bambi

Fantastic continuous service!

Bambi was fantastic to work with! She maintained a continuous line of communication throughout the whole process. Also when circumstances changed with my credit, she presented new alternatives to complete the loan process. Thank you to Bambi and team for all of your efforts!!

FHA 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs

Share  
October 04, 2019 at 4:52 PM
Recommend's Bambi

Loan

She was very professional and easy to get in touch with. Very helpful throughout the whole process.

Conventional 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs

Share  
October 02, 2019 at 10:12 PM
Recommend's Bambi

All Around Great Experience

Bambi and her team were open and honest from our first inquiry all the easy through the closing process. So much information and documents are required any time you purchase a home, but everyone on the team were great about requests and provided clear details about each step of the process.

Nicholas's Tip: As with all mortgages, be ready to provide any and all information requested in a quick timeframe.

USDA 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs

Share  
September 26, 2019 at 12:14 PM
Recommend's Bambi

Great experience!

The process was smooth and easy! Bambi was great to work with and I would definitely recommend her in the future to other home buyers

Erin's Tip: Have all of your documents ready to go for a quicker decision.

FHA 15 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs

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September 18, 2019 at 8:49 PM
Recommend's Bambi

Exceptional Customer Service

This team made this a very smooth process for me. Never felt as if I was bothering them with all my questions. They really took time in helping me to understand each step of the process. Really an exceptional team.

Sonya's Tip: Continue with the excellent communications provided

Conventional 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs

Share  
August 23, 2019 at 11:00 PM
Recommend's Bambi

Fbc

It was a very slow moving process to begin with. After the process got started we were pretty happy with everything. I wish the start process had gone smoother and we were able to talk to someone in a faster manner.

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. When you home is under construction, there may be multiple levels of communication. We will use this experience as a training opportunity for our company.
Conventional 30 Year Fixed Indiana
Responds quickly
Loan met my needs

Share  
August 21, 2019 at 10:45 PM
Recommend's Bambi

New Home

Working with Bambi and her team at FBC Mortgage, made the closing of new home very simple and pleasing.

FHA 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs

Share  
August 07, 2019 at 2:43 PM
Recommend's Bambi

Excellent services

The service and help we received during the process was excellent. Bambi and Heidi helped us with everything we need.

VA 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs

Share  
July 31, 2019 at 3:17 PM
Recommend's Bambi

Amazing customer service!! Easy process!

We have used Bambi at FBC multiple times. Our situations each time have been challenging. But she goes above and beyond to meet our needs as treat us like her own family! She’s very rare! It’s hard to find these days someone who does their job as well as Bambi does!!

Brian's Tip: Call FBC before you try anyone else!!

FHA 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs

Share  
July 31, 2019 at 11:45 AM
Recommend's Bambi

Simple Refinance

Very smooth refinance. I was updated every step of the way, and had no issues at all. Quick and painless. Awesome company to work with, and Bambi was very helpful.

VA 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs

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