Bambi Wiggins

100% of customers would recommend Bambi Wiggins

Are you a customer of Bambi Wiggins?

Customer Reviews

4.7 of 5
34 Reviews
Responsiveness 100%
Product met needs 100%
Competitive rate 100%

Reviews for Bambi Wiggins

16 days ago at 2:02 PM
Recommend's Bambi

The best easiest expieriance

Bambi Wiggins and Heidi Harper knocked it out of the park! They coached us every step of the way . The most painless house purchase we have ever dealt with.

Conventional 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs

Share  
February 04, 2019 at 5:19 PM
Recommend's Bambi

New Home Loan - Weeki Wachee FL

We where very pleased with our loan process. Loan Officer - Bambi Wiggins and Debbie Rachetts, Loan Processor and their team where truly amazing. Whenever we had a question, Bambi Wiggins and Debbie Rachetts where both fast in responding and providing us detail information. They kept us post on information throughout our entire loan process. They exceeded our expectations and for that we are forever truly grateful for them.

Marisol's Tip: Bambi Wiggins, Loan Officer and Debbie Rachetts, Loan Processor are both truly amazing, caring and knowledgeable at what they do. They truly care about their clients and never make you feel like you are just another loan for them. We can not say enough great things about them, truly exceeded our expectations. We totally recommend them.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
January 30, 2019 at 10:10 AM
Recommend's Bambi

Excellent service

My wife and I are very pleased with the service we received. Bambi was very helpful and answered all of our question promptly and made the process easy. Excellent service!

Conventional Indiana
Closed on time
Responds quickly
Loan met my needs

Share  
January 23, 2019 at 8:54 PM
Recommend's Bambi

Excellent Competitive Lender

FBC Mortgage was upfront on what they could or could not do. Based on other lender’s offers, they were able to meet and beat their competitors. Also, FBC Mortgage was very prompt in identifying additional information needed help them underwrite the loan. Once the requested documents were provided, FBC Mortgage continued forward. They never lost a document or asked for information that was not related to credit worthiness.

Dennis's Tip: Shop for your mortgage just as you shopped for your home.

VA 15 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs

Share  
December 19, 2018 at 4:13 PM
Recommend's Bambi

Returning Customer

This is the second time using FBC. My first time was definitely a smoother process than my second time. I was disappointed in the last minute "under writers" request as well as not being able to use the initial down payment that was planned.

Jerome's Tip: Do not assume that because you are a returning customer that you will get a great deal. Shop around.

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the complex nature of your loan program, All lenders are required to source funds that go to the closing table. If you transfer money around to various accounts before the loan closing, you will always be asked by our underwriting team to source the origination of the funds. This is standard lending procedure.
Conventional 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs

Share  
December 14, 2018 at 4:52 PM
Recommend's Bambi

Bambi Wiggins Review

Overall it was a great process with Bambi Wiggins and FBC. They made the process as easy as possible and informed me of options and what needed to be done and when it was required. Good job Bambi!!

Jason's Tip: The only helpful tip that I can advise on is estimated monthly payment and closing cost. When they estimated my monthly cost it was $1400 and when all was said and done my final monthly payment was $1650. So that was a little shock but understand it is due to insurance and taxes. The second is closing cost amount.

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the complex nature of your loan program, the payment can increase due to changes in rates, taxes and insurance. All fees and costs are disclosed throughout the loan process by your loan officer. We will use this experience as a training opportunity for our company.
Conventional 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs

Share  
November 22, 2018 at 4:02 PM
Recommend's Bambi

Mortgage loan process

Team Wiggins did a very great full job of helping us during the whole experience, with advice, help and recommendations. They were 110% more helpful than acceptance mortgage will ever be.

Nicholas's Tip: Keep your credit cards to a bare minimum. Keep the ratios in your favor and keep your credit scores high.

FHA 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs

Share  
August 23, 2018 at 9:30 AM
Recommend's Bambi

Bambi is awesome

Process was quick, easy , and straightforward. Gave Bambi a raise.

Conventional 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs

Share  
August 17, 2018 at 5:18 PM
Recommend's Bambi

House

Always quick to answer questions, and allowed for a faster closing!

Joshua's Tip: Text message is the fastest route for communication.

VA 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs

Share  
April 04, 2018 at 10:24 AM
Recommend's Bambi

Thank You FBC

Thanks for making this an easy process.

FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs

Share  
February 01, 2018 at 11:12 PM
Recommend's Bambi

Walker review

From start to finish we were treated with the utmost of respect. Everything was explained to us. All of the employees returned our calls in a reasonable time. It was a great experience. It won't let me change branch location to Riverview, Florida. It has Louisville, Kentucky. All of our processing took place in Florida.

Rogers's Tip: Locate documents for past 7-10 years, any previous properties you own. Stay open and honest. Don't try to purchase anything during your loan process.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
January 07, 2018 at 4:44 PM
Recommend's Bambi

Charles Thomas

Bambi and team was wonderful

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the complex nature of your loan program, we may be required to ask for documents that are submitted to multiple levels and at possible different times. If there was a duplicate request, we regret any miscommunication. We will use this experience as a training opportunity for our company.
FHA 30 Year Fixed Kentucky
Responds quickly
Loan met my needs

Share  
November 28, 2017 at 10:17 AM
Recommend's Bambi

Customer Satisfaction!

Bambi was always quick to respond to our questions & concerns, even when she was out of the office! The lending & closing process can be stressful...through it all, Bambi was patient & polite!! You're kindness is appreciated!!!

Conventional 15 Year Fixed Kentucky
Responds quickly
Loan met my needs

Share  
November 08, 2017 at 12:41 PM
Recommend's Bambi

Amazing

This was a process a long time coming and I’m happy to say that it was amazing to finally have a new home. Thank you everyone for your hard work.

FHA 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs

Share  
September 30, 2017 at 6:35 PM
Recommend's Bambi

Average

All was well until near closing when I kept getting switched to a new contact person every 6-7 days. Had to resend info because of th switch. Communication was lacking at closing, like trying to get the closing amount ( they told the title co that they would contact me with the amount due at close and they never did). It was 3 hrs until close and I had no info. Also, the closing was delayed because FBC wasn't ready. Why? No clue. All else was ok but it was hard with all the contact switching and the communication process. Otherwise, I don't have complaints.

Marcie's Tip: Stay on top of mortgage process, be proactive

Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs

Share  
August 29, 2017 at 9:16 AM
Recommend's Bambi

Quick with responses!

Bambi was great to work with and very patient with me and my questions! I appreciate her knowledge and making my experience a great one!

Conventional 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs

Share  
June 08, 2017 at 12:06 AM
Recommend's Bambi

252 Mandarin Ct.

Really pleased with how loan process went. Bambi was very friendly and quick to answer all my emails when I had questions.

FHA 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs

Share  
March 28, 2017 at 6:21 PM
Recommend's Bambi

Long process

I did a Construction to Perm Loan which as it turned out was quite extensive. There were questions included that I had never had to answer before. The banks and loan organizations are much more thorough in their quest for personal information than ever before.

Other Other Kentucky
Closed on time
Responds quickly
Loan met my needs

Share  
Advertisements