FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13796 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
November 05, 2016 at 11:42 PM

Welcome Home...thanks to Elaine's hard work!

Define Elaine Bales, FBC Mortgage employee: Outstanding, genuine, sincere, patient, helpful, never had a problem answering any questions anytime of the day or night, compassionate, thorough with all the paperwork and requests, pleasant disposition, gentle, great communication skills, knowledgeable, understanding, a true blessing to us to have found her and a definite smooth "loan closer". Please take your time to pass this sincere compliment to whomever so they will commend FBC Mortgage and Elaine. I'm positive FBC Mortgage recognizes how much of an asset she is to their company and mine and Bills strong gratitude will be endless from here to eternity...what a wild ride these past 9 months going through the approval process then the construction was ground breaking March 12, C/O issued Oct 7th but Elaine helped us get there for sure!!!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 05, 2016 at 1:04 PM

Excellent Service

Ana Maria was very professional at all times and very responsive and answered all my questions! My loan approval went very smooth and without any problems! She made the process as easy as she could possibly do! I will recommend her and use her myself again as well in the near future!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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November 03, 2016 at 12:13 PM

Johnny Cardosi is absolutely the best of the best!

After purchasing two homes in the last two years from Johnny, I couldn't be happier! From beginning to end, the communication between Johnny, his assistants Susan Gibbs was beyond exceptional. I would highly recommend to anyone to Johmny and Susan.

Christina's Tip: Whether you have a simple question or complicated one, Johnny and Susan always explained everything clear so I was in full understanding of the process. When buying a home, it can be stressful if you don't have a great relationship with your lender, he's not a bank that treats you like a number, Johnny would text me and email me just to check in on me and that meant a lot and definitely earned my business again!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 03, 2016 at 12:05 PM
Recommend's Matt

Thank You!

Matt Andre and his team did an excellent job from beginning to end! Thank you!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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November 03, 2016 at 11:24 AM
Recommend's Jared

One in a Million!

The whole team at FBC was absolutely amazing! We had some issues with USDA and our team worked through it and helped us above and beyond what any other company would have done. I would like to thank Jared, Tyler and Cat for helping us start our new journey!

Loan Officer
USDA 30 Year Fixed Florida
Responds quickly
Loan met my needs

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November 03, 2016 at 10:21 AM

Excellent

Professional and very knowledgeable. I will highly recommend them to any of my family or friends.

Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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November 02, 2016 at 5:50 PM
Recommend's Christine

Trusting and prompt!

Christine and her team Karen and Melissa are really a great lender team. I could have gone with my local bank or credit union but I was glad I was referred to FBC. They matched the interest rate and you can't beat the prompt communication skills. Every step of the way they have gone above and beyond explaining to me all the details for the nervous first time homebuyer. Christine was always available for questions and breaking down every number and even at the end fixed an issue with the title company for me while I was at work. Will highly recommend anyone looking for a home loan!

Marian's Tip: A face to face meeting was extremely helpful during the initial loan process.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 02, 2016 at 4:43 PM

the review

He was very informative and explained everything in a way that was easy to understand.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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November 02, 2016 at 1:39 PM
Recommend's Greg

2016 refinance

The entire team assembled by the lender did a wonderful job. The communication was exceptional and the process moved from start to finish quickly. All questions, whether by telephone or email, were answered timely and completely.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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November 02, 2016 at 12:48 PM

Beyond Expectations From Scott Hoag

Scott went thru the entire loan process with unequalled patience and understanding. So happy to have him as our Loan Officer.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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November 02, 2016 at 12:45 PM

Awesome people to work with!

It was a bumpy road but we got through it and closed on the house of our dreams!! John is the best!

Casey's Tip: Know what you are getting into before you start the process, there is more to it than you think.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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November 02, 2016 at 12:37 PM

Fast, easy process!

This was the easiest refinance we've ever done. Almost everything was accomplished on FBC's secure website...even the documents that had to be wet-signed were handled online or by fax. The closing was held at our attorney's office, and went off without a hitch! Kenneth Baltes, our Loan Officer, was very professional, and communicated with us regularly throughout the process. Couldn't be more pleased!

Conventional 30 Year Fixed North Carolina
Closed on time
Responds quickly
Loan met my needs

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November 02, 2016 at 12:15 PM

Excelent Service

It's was a pleasure working with Angelica Rivera she make my dream come true and she was very helpful and patience with me she is great!!!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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November 02, 2016 at 10:24 AM

Excellent Service

Mike Alea and his staff were extremely helpful - every step of the way - in obtaining and processing my mortgage loan. I will highly recommend them to any of my family or friends who purchase homes in the future.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 01, 2016 at 12:11 PM

Great Service!

Ken was awesome to work with. He was prompt, knowledgeable, and courteous. He was readily available throughout the process to answer questions and provide guidance. I would highly recommend his services to anyone in the market for a new home.

FHA 30 Year Fixed South Carolina
Closed on time
Responds quickly
Loan met my needs

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