FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13810 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
October 25, 2016 at 12:08 PM
Recommend's Matt

They did what they said they would do.....

The team for Matt Andre was very professional and courteous at all times. Applying for a mortgage today is not the easiest thing to do, however, they guided us through the process with great care. We were able to lock in a low rate - 3.49% - this was most important to us - an important feature lasting a long, long time.

JAMES's Tip: start gathering your documents ahead of time - as time permits

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 25, 2016 at 8:30 AM

Home buying made easy

Strange circumstances led me to this lender. After brief conversation and exchange of information, the process had begun. Great professional group of individuals. Thank you Sam and Emily for taking some of the stress away from the process.

Robert's Tip: The sooner you can provide the necessary documentation, the faster and smoother the process will proceed.

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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October 20, 2016 at 7:05 PM

Great Customer Service.

Phone calls and emails were replied back to promptly. FBC Mortgage was able to close 2 weeks earlier than planned. Highly recommend

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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October 20, 2016 at 4:25 PM

Pam Plemons

James Maddox and his team took great care of us during our mortgage process. He and his team were quick to explain any confusing elements of the mortgage process making it an easy and smooth experience.

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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October 20, 2016 at 11:00 AM

Outstanding customer service

After 20 years in the military and buying multiple homes through Navy Federal Credit Union, I became accustomed to poor customer service, lack of communication, and just plain incompetence of their mortgage department. I believed that was "just how buying a home was". After dropping NFCU and finding Kim at FCB, our home loan went through with ease and at a full 1/2 % less than NFCU! I was amazed at how she advocated for my family and helping us buy our new home. In contrast to my previous bank (which required multiple phone calls and a week for them to call you back), she always answered her phone. Things that took weeks to get NFCU to do, FCB was able to do in a day or two. To me and my family, Kim is basically a hero!

Shawn's Tip: It makes a difference having someone local to handle your loan. I wish I had started my loan with FCB initially instead of wasting my time with Navy Fed Credit Union.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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October 20, 2016 at 6:50 AM
Recommend's Kim

Awesome

She was very good , responded quickly made the process easy and smooth. Will recommend her to everyone.

James's Tip: Ask for Kim Dorsett

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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October 19, 2016 at 8:57 PM

Second time as good as the first

This is the second mortgage we have gotten with FBC. Both times Emily and James were great to work with. Everything was completed without an issue and the communication was great. They made the entire process stress free. We will definitely come back for our next mortgage.

Daniel's Tip: Ask for James and Emily. Great team.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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October 19, 2016 at 4:20 PM

Excellence

Kathy was absolutely amazing through the entire process of my mother becoming a first time home buyer. We couldn't have asked for anyone better.

FHA 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs

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October 18, 2016 at 8:38 AM
Recommend's Kelly

Great to work with

HI, I was completly satisfied with FBC, and the way the loan was handled. Thanks

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 17, 2016 at 9:51 PM

Smooth Refi

Scott Fosgate and his team did not disappoint. We spoke to Scott after disappointment from a previous attempted refi experience and he and his team made sure that we had the complete opposite experience. They were considerate, thorough, and efficient. Scott provided options that he thought would best suit our desired outcome. I would highly recommend them to friends and family.

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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October 17, 2016 at 2:56 PM
Recommend's Jared

Thank you!

Appreciate everything Jared Varitek, Tyler Peppers and the rest of the team for making this couples first home purchase a memorable one. Thank You.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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October 16, 2016 at 6:28 PM

Awesome experience!

I am a first time home buyer and used my va loan. Jaad did an amazing job helping me and my wife get our va loan for the house!

VA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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October 14, 2016 at 5:32 PM

Super easy

I'd spend 3 months working with another firm to no avail. These guys took my application and closed in 3 weeks.... can't say enough about their capabilities, truly second to none. Use no one else!!!!!

William's Tip: Got a better rate, lower closing costs and was finished in 3 weeks.

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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October 14, 2016 at 8:00 AM

Great service

Jaad was wonderful with making the loan process go smoothly. he is incredibly knowledgeable and was able to advise us and help us get on the correct path throughout the entire process of finding a house. I would recommend him and the FBC team to anyone looking for an efficient process. Thank you so much!

Heather's Tip: Talk to your mortgage broker about the pre-approval process, it makes looking at houses feel more comfortable knowing how much you are able to spend.

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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October 14, 2016 at 7:59 AM

Outstanding

During our first interview we felt like a member of a family, eager to assist us reach our goal on a new home. We noticed at all times the smile behind the phone, the positive attitude guiding us on our loan process. Sincerly congratulate the Kelly Taylor Team and must of all we say..THANK YOU.... YOU WERE EXCELLENT!!!!!

Maria's Tip: No need for any changes, if not broken ...why change it.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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