FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13796 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
August 04, 2021 at 5:32 PM

Great Experience

The FBC team was easy and great to work with. Very organized and efficient.

James's Tip: Find out what documents you are going to need ahead of time....bank statements, W2's, etc....scan or download (from institution) and have them saved on your computer for easy access.

FHA 30 Year Fixed Tennessee
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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August 04, 2021 at 3:02 PM

5 stars isn't enough!

Amanda Spor has been a great loan officer to work with. She is a hard worker and has provided excellent service for us twice as well as a few family members. We recommend her to everyone!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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August 04, 2021 at 2:53 PM
Recommend's Doug

Amazing Service

I cannot emphasize enough just how amazing my experience with FBC was. My original mortgage people completely dropped the ball and missed a key deadline and I was unable to proceed to closing with them. Because FBC was a preferred lender for my subdivision I was able to proceed with them. Keep in mind that at this point I was two weeks away from closing. Doug and Loni went above and beyond for me and pulled out every stop possible to help me out. By the end of the first week working with them I was cleared to close. They were very responsive to me and all of my questions. Always courteous, and they took their time explaining things to me so that I could understand exactly what they needed. As an added personal touch, Doug showed up on my closing date at a site a good 40 minute drive away from his main office just to greet me in person and wish me the best moving forward. I 100% endorse these folks.

Roberto's Tip: If you are in need of a quick turn around for your closing, look no further. You will absolutely be in good hands.

Loan Officer
Conventional 30 Year Fixed NorthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Durham, NC
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August 04, 2021 at 2:36 PM
Recommend's Keith

The best

5 stars isn't even enough kieth nice has helped me buy two houses he is honest and straight forward. His team is top shelf when it comes down to getting you financed they are quick and on point.

Loan Officer
FHA 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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August 04, 2021 at 2:15 PM

Fantastic Customer Service

I can't say enough about FBC, Nichol, and her team. I always knew the status of my loan and what information was needed during each step. I felt valued as a customer and can't recommend FBC enough.

Conventional 30 Year Fixed Pennsylvania
Closed on time
Responds quickly
Loan met my needs

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August 04, 2021 at 2:07 PM
Recommend's Mike

Thank You!

We originally inquired about a construction loan, but ended up with a conventional loan to purchase our home on Lake Hartwell. Mike, Jack and Eryn were so helpful, patient and quick to answer all of my questions and ease my concerns, even after hours! We appreciate how easy the process was and are happy we chose FBC Mortgage to help finance our new home.

Loan Officer
Conventional South Carolina
Responds quickly
Branch: Charlotte, NC
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August 04, 2021 at 2:06 PM

Best Services

Blake was every time working hard for make this dream come true , available for any question support myself when I feel frustrating was very empathy and make me feel important, awesome job! Highly recommend! 👏🏻👏🏻👏🏻

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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August 04, 2021 at 1:54 PM

Less than 1 star review for FBC/RMC

Dean Longway is listed as my Loan Officer, yet I didn't have 1 interaction with him. My actual loan officer (Tony Hernandez) was extremely hard to get ahold of until I had to have a blunt conversation regarding the lack of communication. My loan Processor, Cassie hilton was as helpful as she could have been once I addressed the fact that items weren't being cleared from the "simpleloan" portal so I could see what actually needed to be done. The underwriters complete incompetence caused me to have to resend items multiple times and Ultimately caused my closing to be pushed back. In fact imy VA loan almost didn't happen until I requested to speak with a Senior Manager to explain why the underwriter didn't understand what they were looking at. The Senior Manager I spoke with was Pamela Johnson...and she was a life saver!! After being able to explain to her the information the loan officer was having issues with regarding how the VA process works with newly retired vets, she was able to help save the entire loan approval!

Anthony's Tip: Use another Mortgage company.

VA 30 Year Fixed Florida
Loan met my needs

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August 04, 2021 at 1:53 PM
Recommend's Brooke

Review

We have already recommended Brooke to several people

Bobby's Tip: Be as prepared as possible. W-2’s, paystubs basically have everything ready

Loan Officer
FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Bridge City, TX
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August 02, 2021 at 7:07 PM
Recommend's Scott

Exceptional Service

Couldn't be happier with the Stinson team. Everyone was extremely professional, quick and listened to our needs. Highly recommend to anyone needing a mortgage.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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July 31, 2021 at 7:38 PM

Satisfied!

Robin was recommended to us my our realtor. Without a doubt I would go to her again. She was amazing and patient with me through the whole process. She was resourceful and answer all of my questions and concerns. Also huge shout out to Sara! Thank you for everything ladies!!!

VA 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs
Branch: Victorville, CA
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July 31, 2021 at 9:59 AM

Very Impressive

I feel FBC Mortgage is a great lending company. Everything went very smooth from beginning to end and even went above and beyond when an issue evolved on the sellers end. Thank you for that John Fosgate!!

Kenneth's Tip: Watch your video's and stay on point

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 30, 2021 at 9:34 AM
Recommend's Keith

Fantastic

Keith and his team are genuinely incredible. They are responsive, kind and extremely knowledgeable. This is the second time I’ve worked with Keith and his team and both times have been so seamless. I can’t recommend the FBC mortgage team enough!

Loan Officer
Conventional 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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July 29, 2021 at 8:20 PM

Highly Recommend FBC

I wasn't sure I even wanted to refi. Would I get a decent rate? Would it take too long and require too many hoops to jump through. FBC simplified the process, responded quickly, gave me an excellent rate, and provided good advice every step of the way. I highly reccommend FBC if you are considering a refi.

Conventional 15 Year Fixed Florida
Closed on time
Loan met my needs
Branch: Tampa, FL
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July 29, 2021 at 11:33 AM

Favorite Loan Officer

Natalie Glennen is amazing! This was the second time that I worked with Natalie on securing a conventional mortgage. Her pre-work and document collection in advance made the approval and final review easy. Natalie was easy to get ahold of, she promptly returned calls, and she stayed in touch with me through the entire process. Natalie was an absolute pleasure to work with. I also really liked the FBC Mortgage portal and process. I received an email with a video at each step along the way. The videos were short and kept me informed of next steps, so that I knew what to expect. The entire loan process was smooth. I highly recommend Natalie Glennen and FBC Mortgage, LLC.

Conventional 30 Year Fixed Arizona
Closed on time
Responds quickly
Loan met my needs
Branch: Scottsdale, AZ
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