FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
14027 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 185
August 01, 2020 at 7:56 AM
Recommend's Keith

Repeat customer

This is the 3rd loan I have closed using Keith and never been disappointed! He and his team are always helpful and take time to answer any questions and guide you through the entire process! Keith goes above and beyond and i am forever grateful!

Loan Officer
FHA 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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July 31, 2020 at 9:52 PM

First Time Buyer

My experience with Gordon started great, along the way i started comunicating with i believe was the processor partner and it wasnt as pleasant. Some confusion in information made the last week before closing the worst nightmare. Last minute paperwork requests that were not asked for before so i was not prepared (keep in mind i closed on my house during this pandemic in which I couldn’t go to the bank without appointment) Last minute changes on closing costs, closing being changed a couple of times that caused me to over spent on moving trucks as i had to keep them for an extra day. I can not say is Gordon’s fault as he was always as POLITE as he could be to me eventho i was furious for all this. I believe when lenders have so many loans to work on (as of is the situation now) is easy to rely on processors but in my case it would of been better if i only communicated with Gordon instead of his processor which seemed confused and misinformed. And dont get me started on underwritters not knowing how to read sinple taxes of a self employed. Overall i would recommend Gordon but only Gordon!

Yesenia's Tip: What i would do different in a perfect world is not close during a pandemic, insist on only talking to one lender not others, rectify closing numbers by email and phone with lender, and keep your paperwork handy always!

FHA 30 Year Fixed Georgia
Responds quickly
Loan met my needs
Branch: Monroe, GA
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July 31, 2020 at 7:39 PM
Recommend's Jennifer

Excellent teamwork

Team Pitcher has always kept us informed of the process of this important transaction.

Jesus M's Tip: I would recommend to future clients to use these mortgage services

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 31, 2020 at 3:31 PM
Recommend's Keith

Griffin Park-New Castle Home Buyer

Selling and buying a home have lots of task that can cause fear and stress during the process and one of those could be how to choose the correct mortgage financing company. Wow did we get lucky. I compared three companies and chose fbc mortgage as my preferred finance company. They over communicated during the entire process and made it real simple so that I could spend my mind share on other task. Keith Bice knows how to treat customers and he delivered exactly what was promised from the first time I spoke with him. Competitive rate, friendly staff and they work hard to earn your business. Make sure that you consider fbc mortgage during your home purchasing journey. Happy Customers Sam and Jean Tucker

Sam's Tip: Gather all documents in a timely manner, get pre-approved and look for competitive closing cost

Loan Officer
Conventional 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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July 31, 2020 at 3:28 PM

excellent service

Jon and his team did a great job and helped a lot during the whole process very friendly people.

Conventional Pennsylvania

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July 31, 2020 at 12:23 PM

Refinancing Experience

John and his team where amazing. Work through every pitiful with me flawlessly and got it done. I can’t express how happy I am with John and his entire team. 5 star Google rating from me

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 31, 2020 at 8:42 AM

Michael and Gail Matthews - Homeowners

We are very satisfied with the process of getting this home. FBC was very helpful and assisted us every step of the way. We are very thankful to Tyler Ratay and Lee Utley.

Gail's Tip: To let the people who are processing your loan handle the work. Be available to have the information they need when needed.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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July 30, 2020 at 11:08 PM
Recommend's Shelly

FBC Review

The entire team was extremely helpful and responsive throughout the whole process.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 30, 2020 at 9:37 PM
Recommend's Kelly

Amazing

It was amazing since the first day. We had a question and they always answer fast. And they explain how everything would work and how to do it. They were really good and kind. They never disappoint us. We are really happy with the outcome. We Recommend 100%. Thank You for everything.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 30, 2020 at 8:13 PM

Pleased Customer

The ladies were efficient and effective! I’d highly recommend them for any home loan needs.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 30, 2020 at 6:45 PM
Recommend's Wes

Closing

I was very satisfied with the process of loan. They made my first home buying experience very easy. I would recommend them to family and friends. They were awesome!!

Loan Officer
FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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July 30, 2020 at 4:51 PM
Recommend's Ryan

Great Experience

The home builder gave us a choice of their three preferred lenders. I had planned on letting them compete for our business. Mr. Negrete was the most diligent in the pursuit. I am very thankful he was. He was very helpful and knowledgeable throughout the process and calmed my anxieties with clear and thorough explanations whenever I had questions or doubts.

Loan Officer
Conventional 30 Year Fixed Arizona
Closed on time
Responds quickly
Loan met my needs
Branch: Scottsdale, AZ
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July 30, 2020 at 4:46 PM
Recommend's Ryan

Great experience

The home builder offered us 3 preferred lenders. I had planned to let them compete for our business. Mr. Negrete was the most diligent in pursuing our business. I'm glad that he did. He was helpful and knowledgeable throughout the process and calmed my anxieties with thorough explanations.

Loan Officer
Conventional 30 Year Fixed Arizona
Closed on time
Responds quickly
Loan met my needs
Branch: Scottsdale, AZ
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July 30, 2020 at 4:36 PM
Recommend's Jared A.

Review a Lender or Loan Officer

Reviewed Loan Officer & Loan Processor

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 30, 2020 at 12:55 PM

Amazing Service

Gordon, made the process very smooth and with the least amount of stress. He understands the process from start to finish and will guide you through with detailed instructions. Anytime we had a question Gordon was their to answer even on weekends.

Nicholas's Tip: Trust Gordon, he wont steer you wrong

USDA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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