FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13795 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
August 05, 2020 at 3:37 PM
Recommend's Marci

Great experience!

From start to finish it was seamless!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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August 05, 2020 at 11:00 AM

Better Communication

The process was of course new for me and my husband. We didn't know anything about what we were doing. Karen is a very sweet lady however, the communication between the loan officer and the sales rep was not good at all and we were stuck in the middle having to make sure the issues were solved. We did get through it and purchased the house but i think better communication would've made this journey a little bit easier to deal with.

Dana's Tip: Make sure to stay on top of everyone involved.

FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Tampa, FL
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August 04, 2020 at 9:43 PM
Recommend's Scott

Loan Officer Review

My wife and I work with Scott Stinson. He was excellent and very knowledgable in all aspect of the process. He was a hands-on guy and we appreciate all the work and help he gave us in processing our home loan. Again thanks Scott and will recommend you and FBC to all who are looking to obtain a new home.. Job well done!

Leroy's Tip: Ask for Scott Stinson - he is the go-to-guy

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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August 04, 2020 at 9:43 PM
Recommend's Scott

Loan Officer Review

My wife and I work with Scott Stinson. He was excellent and very knowledgable in all aspect of the process. He was a hands-on guy and we appreciate all the work and help he gave us in processing our home loan. Again thanks Scott and will recommend you and FBC to all who are looking to obtain a new home.. Job well done!

Leroy's Tip: Ask for Scott Stinson - he is the go-to-guy

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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August 04, 2020 at 2:28 PM

Okay Service

After initial conversations the office or any loan officer were almost impossible to reach. Unless they want to talk to you, forget about leaving a message or expecting a quick response back. They covered my closing costs and that’s the only reason they got two stars. The confusion and ill instructed process made a first time home buying experience a nightmare. If you can go with your own lender then do so. Shaun Greene the loan processor was by far the best and deserves the second star.

Shad's Tip: Use a lender who is good about contacting you

FHA 30 Year Fixed Florida
Loan met my needs

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August 03, 2020 at 5:34 PM
Recommend's Keith

SMOOTH

Keith Bice did a phenomenal job from the beginning to the end. The Covid virus has caused a lot of issues in different areas but NOT with Keith, Amy, Debbie and Rachel. During the entire process, I was updated with e-mails and phone calls. Also, at the Closing, Brian Gregg, with Title One, was extremely thorough and professional.

John's Tip: Ask for Keith!

Loan Officer
Conventional 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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August 03, 2020 at 4:28 PM
Recommend's Matthew

Excellent Company to work with

Extremely easy group to work with. They will walk through each and every step along the way. We didn’t know anything about buying a house or how it all worked and at FBC they will walk you through each stamp and will teach and explain each step. The best experience and the absolute best team to work with.

Kenneth's Tip: Keep doing what you’re doing.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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August 03, 2020 at 3:18 PM

Great Loan Originator

I had a great experience working with Team Mortage Loan Originator, Nichol Downey. She went above and beyond with helping us explaining the process and terminologies of the mortgage loan.

Conventional Pennsylvania
Responds quickly
Loan met my needs

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August 03, 2020 at 12:34 PM
Recommend's Casey

Casey Smith

Casey Smith was a rock star during the complete process. He was avalible day and night to assist in the loan process and keeped us informed every step of the way. I would highly recomend Mr. Smith and FBC Morgage.

Loan Officer
Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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August 03, 2020 at 11:43 AM
Recommend's Keith

Would happily recommend

As first time home buyers Keith made the process easy, while educating us along the way. My wife and I found a product that was great for us, and felt confident we understood the in's and out's of what we needed and were using. Would happily recommend Keith and team, and will definitely be using again for future homes.

Loan Officer
FHA 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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August 02, 2020 at 12:47 PM

Great Experience!

Excellent experience going through the buying process! Client was informed and updated on a regular basis about the status of the loan. Great professional service. Everything went as promised!

Conventional 30 Year Fixed Florida
Closed on time
Branch: Tampa, FL
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August 02, 2020 at 11:07 AM

Success Even During a Pandemic

I was able to close my loan on time even during a pandemic thanks to FBC! Brian Skarg patiently worked with with me to find a solution even during the unforseen pandemic in early 2020. We thought it was going to be “cookie cutter” loan, but it sure wasn’t. The purchase of my new home was contingent on the sale of my home in the San Francisco Bay Area. I had difficulties showing and selling of my home due to the the Covid-19 breakout. However, Brian patiently worked with me at the time and helped me determine an alternative solution for my downpayment, which resulted in the closing of my loan on time. To make a long story short, I sold my home in the Bay Area, closed on my loan and moved into my new home even during a pandemic, thanks in part by the FBC team. Thank you Brian!

Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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August 01, 2020 at 10:42 AM

We made it!!

We were happy to have the help from our realtor and the FBC staff during this process.

Evanda's Tip: The process was tedious but we had help from your great staff along the way.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 01, 2020 at 10:38 AM
Recommend's Matthew

SHARP

The staff, Ryan was on top of things and helpful along the way.

Evanda's Tip: Have your scanner and documents ready.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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August 01, 2020 at 7:56 AM
Recommend's Keith

Repeat customer

This is the 3rd loan I have closed using Keith and never been disappointed! He and his team are always helpful and take time to answer any questions and guide you through the entire process! Keith goes above and beyond and i am forever grateful!

Loan Officer
FHA 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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