FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
14023 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 185
April 29, 2020 at 10:10 AM

Big Virtual Hug

Shannon was the best. The whole team kept me informed the whold time as to status of loan. If I had questions, they were always available to answer.

Teresa's Tip: Have patience, it takes time.

VA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs

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April 29, 2020 at 10:07 AM

Outstanding service

Working with Rob Grimes made the refi on our home a smooth process. He was quick to respond to our requests and followed up with us every step of the way. Always available if we needed to call him. This isn't the first time we've refi'd but is our first time with FBC Mortgage. I would highly recommend their services to anyone needing a loan or refi.

VA 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs

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April 29, 2020 at 9:51 AM
Recommend's Kelly

Great service

Kelly and her team were very great to work with.

Nancy's Tip: I just recommend that the clients file be reviewed before reaching back out to the client to ask for documents to be resent multiple times when they were delivered by hand directly to the loan processor by the client. Documents that contained ss#'s, salary information, etc.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 29, 2020 at 9:45 AM

Very Easy Process and Quick Turn Time

The process took no longer than 30 days; if not sooner. The loan officer reached out every couple days. Once underwriting reviewed, He or the processor reached out for final items. It only went to UW twice. communication was excellent.

Lyndal's Tip: very easy process, LO gave me the options I needed to make my decision for the best possible plan of action.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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April 29, 2020 at 9:38 AM
Recommend's Shelly

Loan Review

Overall good work, communications and follow through.

Alan's Tip: Be prepared for lots of paperwork to be completed.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 29, 2020 at 9:34 AM
Recommend's Shelly

Excellent Service

Loan process was very painless and Shelly's team did a great job communicated with us throughout the entire process. We were happy with the rate we received and would definitely recommend using FBC Mortgage for anyone looking to refinance.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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Real Estate Professional
April 29, 2020 at 9:27 AM

Professional and Flexible

Amanda was outstanding throughout the entire process. Things these days are hectic, but she helped us navigate the always changjng landscape to close on our home.

VA Florida
Branch: Orlando, FL
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April 29, 2020 at 9:25 AM
Recommend's Mike

Great as always

Third mortgage with you all. Always great experience

Paul's Tip: Just call Mike Beddell 😁

Loan Officer
Conventional 20 Year Fixed NorthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Charlotte, NC
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April 29, 2020 at 9:19 AM

FBC

Great experience from start to finish

John's Tip: No tips needed. Process went very smoothly

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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April 29, 2020 at 9:15 AM
Recommend's Kelly

Review

Easy process first time buyer

Stormy's Tip: They sell your contract after closing not sure if this is normal but I don’t like that.

Loan Officer
Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs

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April 29, 2020 at 9:09 AM
Recommend's Mike

He did a great job.

He's a quick response. He follow up to make sure everything will be on time. He calms us down and come up with great solution when we run to any problems. on the other hand he's honest and loyal to his company to we have all evidences his company require to pursue our loan. We're very grateful for all his great job. It's very nice to work with him.

Loan Officer
FHA 30 Year Fixed NorthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Charlotte, NC
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April 29, 2020 at 9:07 AM
Recommend's Greg

Refinance

Greg and the staff at FBC did an outstanding job from start to finish especially with the challenges in the current market!

James's Tip: Definitely use FBC for all of your mortgage needs.

Loan Officer
Other 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: City of Westlake, FL
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April 29, 2020 at 9:06 AM

Refinance

I received a very competitive rate after comparing to other lenders. My refinance was done in a timely manner.

VA 30 Year Fixed SouthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Bluffton, SC
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April 29, 2020 at 9:02 AM
Recommend's Kim

The impossible made possible

From the very beginning Kim knew the perfect path to make our dream home a reality. Kim did not sugarcoat any part of the process, let us knew exactly what we needed and before we knew it we were sitting at the table closing on our first home. Communication was the key, constant communication and clear process. Thank you Kim and FBC Mortgage for making the impossible possible.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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April 29, 2020 at 8:59 AM

Brena Wilkerson

Thank you for the awesome service! All my questions were answered with no hesitation. I am so happy that your company helped me with my first time buying a home!

VA Louisiana
Closed on time
Responds quickly
Loan met my needs

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