FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
9058 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 133
22 days ago at 11:45 PM
Recommend's Nate

Loan review

It was a pleasure working with nate. He was very helpful during the process. I would recommend nate to anyone who is wanting to start the process of purchasing a home. Thank you Nate for everything!

Latray's Tip: Get in contact with Nate Johnson

Loan Officer
Conventional 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Jenks, OK
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22 days ago at 11:39 PM
Recommend's Nate

Loan review

I have to say Nate was amazing he got us just where we needed to be. Naturally buying a home can be stressful but he made the process as easy as it could possibly be. He absolutely went above and beyond. He is extremely knowledgeable and all areas and explains everything in full detail for better understanding. I feel we were very fortunate to have nate as our lender. We were definitely in good hands. He is your go to person if you are thinking about buying a home. He will get you exactly where you need to be with your purchase. Thank you nate for everything! Your awesome!

Donna's Tip: Ask for nate Johnson he is the best!

Loan Officer
Conventional 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Jenks, OK
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22 days ago at 10:25 PM
Recommend's Nate

Best experience!

Nate Johnson was a wonderful help for me and my wife. We are/were first time home buyers and Nate helped us through the whole process with things we didn’t know, and helped guide us in the right direction. He was able to show us how we could save money and our best options. I highly recommend Nate and FBC Mortgage. I will continue to send my friends and family to them.

Christian's Tip: Just ask them any questions you may have they can answer them all, and they will more then likely have answers to questions you didn’t even think to ask about.

Loan Officer
FHA 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Jenks, OK
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22 days ago at 9:45 PM
Recommend's Gordon

Perfect

Gordon is as good as it gets. The process couldn’t have been any easier. A lot of people tried to warn us that the process would be stressful. It was nothing as they said. It couldn’t have been any easier. I’d be happy to get another loan through Gordon.

Loan Officer
Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Atlanta, GA
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22 days ago at 6:24 PM
Recommend's Nate

Friendly - Professional - Easy

Trying to buy a home out of state can be pretty stressful, especially when it needs to happen fast due to a job transfer. During this time, I was lucky enough to find a great realtor who recommended an even better mortgage lender. I was connected with Nate Johnson of FBC Mortgage who made this whole home buying experience very easy. He was very responsive and had a great attitude wether it be phone calls or emails. He was also very informative and answered all my questions. I was worried about buying a home out of state, but Nate took very good care of me and gave me peace of mind.

Loan Officer
Conventional 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Jenks, OK
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22 days ago at 5:40 PM
Recommend's Nate

Alexandria’s review

Nate was very knowledgeable and so helpful. He made the loan process easy and answered every question i had day or night. I will be recommending him to anyone i know looking for a home loan

Loan Officer
FHA 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Jenks, OK
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23 days ago at 12:29 PM
Recommend's Nate

Eddy S. Morse

The proces of buying this house went real smoth. I was told each step of the way by the realtor and the the lender what was going on and what to expect. I am pleased with it all. Eddy

Eddy's Tip: Listen to what the lender and realtor tells you and you will find the road extremly smooth.

Loan Officer
VA Other Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Jenks, OK
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23 days ago at 10:47 PM
Recommend's Jonathan

Great Company with Great People

We chose FBC through a recommendation and couldn't have been happier. Best rate and the people are awesome.

Loan Officer
FHA 30 Year Fixed Ohio
Closed on time
Responds quickly
Loan met my needs
Branch: Pittsburgh, PA
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23 days ago at 8:27 PM
Recommend's Lee

Homeowner

I had a great experience with Lee. He kept me on track and got me to closing on time.

Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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23 days ago at 5:02 PM
Recommend's Scott

Great Team

Scott and his team were excellent. He abe Kegan answered all of my questions and provided step by step guidance of the process throughout. Would highly recommend their team and FBC Mortgage!

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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24 days ago at 5:45 PM
Recommend's Matt

Home Purchase

There was a lot of communication between us and the FBC Mortgage. They were very helpful and did everything they could in order for us to qualify for the loan.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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25 days ago at 11:24 AM

Beware: Team Approach to Mortgage Lending

Working with FBC's team was the most challenging and at times, frustrating, experience I've had through 9 home purchases. In order to receive financial incentives from my builder, I was required to use FBC. From the beginning - starting with the application process - there were hiccups and problems with filing and application on line due to bugs on the website. Applying over the phone was cumbersome and the person taking my application information was inexperienced and awkward. Throughout the process, my mortgage was handled by a "team." Over time, it was obvious team members weren't communicating with each other. I was asked for duplicate information several times and asked to communicate with individuals on the team separately. I never was sure which team member to approach with questions, concerns, or issues. Frequent responses from the team were "not me" - "contact someone else" on the team. This was frustrating and time consuming. FBC's website remained buggy throughout the process for uploading documents and signing docs provided by FBC. FBC's chose a very experienced title company with a long history working with my builder. The title company representative is very good, and she knows it. Her customer service during the process -arrogant and flippant, on occasion - was very off putting and unexpected from a professional with this degree of experience. In the end, the title company was a breeze to work with, but getting to the closing table was a stand offish experience to say the least. Following close, when I approached the FBC team leader, at the urging of the title company, with a question regarding the loan, I was blown off and provided a contradictory response to what I expected to hear based on interactions with title company representative. I see this as yet another example of left hand not communicating with the right hand on the FBC team.

James's Tip: Be prepared to over and repeat communicate. Expect to be passed around among the FBC team to get answers and solutions.

Lender Response
FBC Mortgage, LLC strives for complete customer satisfaction. Our customer service representatives will be contacting you for more information on how we could have better served you.
Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Loan met my needs
Branch: Lake Mary, FL
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25 days ago at 11:22 AM
Recommend's Scott

Amazing service!

We had a really tight deadline to close at the end of the year. FBC mortgages was able to push us along even with the holidays to close in our timeframe! No hiccups, just attentive professional service. From the get go we knew we were in good hands.

Erica's Tip: If you need to close quickly, when they assign documentation try to get it in that day or the next! It really helps to speed the process along. If you have any questions, don't hesitate to call and ask. They were more than happy to answer anything and everything as we were first time homebuyers.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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25 days ago at 10:28 PM
Recommend's Jonathan

Outstanding Service

Jonathan and his team made our home loan the easiest part of the entire home buying process. He was clear and concise from day one and we always knew what was needed and when. The online process made everything so much more convenient for getting our information into the hands of everyone that worked on our loan. Every step of the way emails explained what was happening with our loan and what the next steps were. We were always in the know and we were never left wondering about anything. We kept waiting for a problem or a hiccup with the loan, but it never came. Hands down the best customer service experience my wife and I have ever encountered!

Loan Officer
Conventional 20 Year Fixed Pennsylvania
Closed on time
Responds quickly
Loan met my needs
Branch: Pittsburgh, PA
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25 days ago at 9:34 PM
Recommend's Robert

James & Ashtyn Review

Rob Grimes and the FBC Mortgage team are OUTSTANDING! Always super friendly and willing to do what they can to help! Rob made our first home buying experience way better than we could have ever asked for. We will definitely be recommending Rob at FBC to anyone we know buying a house that wants the best team working for them!

James's Tip: If you have any questions small or big don’t hesitate to call. They are always willing to answer any question or get the answer for you if they don’t have it.

Loan Officer
USDA 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Jenks, OK
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