FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
11124 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 143
January 22, 2020 at 11:54 AM

Review

I’m am not happy about receiving information that vital paperwork was needed two days before closing. At closing I was told that I didn’t wire the correct amount of money (I was short $23.85) at 4:15 on a Friday after waiting over 2 hours for my 2pm closing. I wired (8,200) the closing amount which was supposed to be $8187 and it wasn’t. This is very disheartening I had to dig in my purse and try to find it or else my closing was going to be postponed until Tuesday. Only to be told they don’t take cash. He the attorney went and received “permission “ I’m very disappointed

Lender Response
FBC Mortgage, LLC strives for complete customer satisfaction. Our customer service representatives will be contacting you for more information on how we could have better served you.
FHA 30 Year Fixed Georgia
Branch: Atlanta, GA
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January 22, 2020 at 11:21 AM
Recommend's Jay

Champion

FBC Mortgage is excellent, fast and friendly

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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January 22, 2020 at 11:17 AM

Absolutely amazing service

Jeff went above and beyond my expectations. I had to switch lenders at the very last minute and he had me in my home in a week and half from start to finish! I would recommend Jeff and FBC Mortgage to anyone I know!!

USDA 30 Year Fixed Missouri
Closed on time
Responds quickly
Loan met my needs
Branch: St. Louis, MO
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January 22, 2020 at 11:11 AM
Recommend's Molly

Amazing experience!

FBC Mortgage has been great to me and very helpful throughout the process.

Angela's Tip: Great company to do business with

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Builder Division
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January 22, 2020 at 11:02 AM
Recommend's Matt

Thank you thank you thank you

I’m so grateful for Matt and his amazing staff and fellow colleagues for making my dream of being a home owner come true.

Samara's Tip: Make sure all paper work and payments are done before the closing that way you just sign the documents and toast to having bought a house.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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January 22, 2020 at 10:52 AM
Recommend's Sheri

Amazing

Sheri was amazing with our refinance!

Loan Officer
VA 30 Year Fixed SouthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Beaufort, SC
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January 22, 2020 at 10:33 AM
Recommend's Kelly

FBC review

FBC made the process so much easier. They guided me every step of the way. Thank you.

Loan Officer
FHA 20 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Longwood, FL
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January 22, 2020 at 10:31 AM
Recommend's Kevin

Great Experience for First Time Buyer!

We are so glad that we went with the preferred lender of our builder because Kevin Townsend and the entire FBC team made the experience so simple! All of our questions were answered promptly and courteously.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Builder Division
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January 22, 2020 at 10:28 AM
Recommend's Lee

Crazy,but relentless

As someone with knowledge of the industry as a lender, mortgage loan processor, and underwriting, I was bit taken back by the last minute request for information. But, Lee, Leigh Ann and Tyler sent the extra mile to secure our closing. They were relentless

Brian's Tip: Be prepared for the unexpected, ask questions and stay in contact with your loan officer

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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January 22, 2020 at 10:17 AM
Recommend's Bonnie

Great experience

Bonnie Robey was great to work with. Was always available to answer our questions along the way. We appreciate her professionalism. Our closing went so smoothly and was completed in a timely manner.

Loan Officer
Conventional 15 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Louisville, KY
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January 22, 2020 at 10:14 AM
Recommend's Samuel

Andrew Harshey

I am very appreciative of all their hard work to get us the rate we needed and the closing costs to an amount we could pay.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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January 22, 2020 at 9:18 AM
Recommend's Kelly

Thank You Thank You Thank You!

Buying a first home can be a very stressful experience, however, with this team, it was stress free! Everyone was very professional and attentive to any questions we had every step of the way. They worked extra hard to get us the closing date we desperately needed. Kelly, Alyssa, and Tammy, thank you ladies for everything!

Loan Officer
FHA Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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January 20, 2020 at 4:04 PM
Recommend's Amanda

Great experience

FBC mortgage made this experience amazing. We found a house and closed on the house within a month. Even though this was the first time that I have bought a house it seemed stress free and easy.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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January 18, 2020 at 11:59 PM
Recommend's Carolina

Great

Nice woman and very profecional

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Builder Division
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January 18, 2020 at 5:35 PM
Recommend's Jorge

Amazing

I had a lot of questions during my home buying process, and I got all my questions answered in a timely fashion. Will definitely recommend!!

BIANCA's Tip: Please shop around the rates are high

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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