FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13795 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
August 07, 2019 at 4:54 PM
Recommend's Kelly

Quick and easy refi

Fantastic mortgage company to do business with. Had smooth transactions and plenty of communication throughout the refi process as well as the closing on original loan the first time

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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August 07, 2019 at 3:44 PM

ReFi of Primary Residence

Excellent service by FBC team. Suprised how easy the process was compared to other mortgage companies used in the past. Closed quicker than anticipated.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 07, 2019 at 3:01 PM

Steel Title

excellent follow up ; able to go to FBC with problems.

Brenda's Tip: Know your computer and FBC software

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 07, 2019 at 2:43 PM
Recommend's Bambi

Excellent services

The service and help we received during the process was excellent. Bambi and Heidi helped us with everything we need.

Loan Officer
VA 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Louisville, KY
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August 07, 2019 at 2:35 PM

Dylan was awesome!

Dylan was there from the beginning all the way to the end. His professional knowledge, advice and patient manner made it a very pleasant experience. No question went unanswered. He will definitely be doing other loans for our family in the future.

Joanne's Tip: listen to what he says, do not go out and open a bunch of credit lines at appliance stores, furniture stores, etc.That can wait to after you close. Make it a clean transaction and everything will go smoothly.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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August 07, 2019 at 1:59 PM

Open Communication & Patience

Buying a home is very stressful but Shannon and her team made the entire process smooth and worry free! No matter how many times I would call or how many questions I had, Shannon was quick to answer and even took the time to explain the process to me. Everything was transparent and her patience was on point the entire month. I'm pursuing a Realtor's license and plan to suggest The FBC team to all my clients. I look forward to working with her in a professional atmosphere as her consumer support is amazing!

James's Tip: Be on top of it! When paperwork is requested, get it to them as quickly as possible. It makes for a faster and easier completion and close escrow in a short amount of time.

Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs

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August 07, 2019 at 1:41 PM

Seamless process

I just wanted to say that Nate made this entire process pain free and extremely easy to complete. He is awesome!

Tobias's Tip: Keep good contact

Conventional 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs

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August 07, 2019 at 1:17 PM

First Time Home Owner

This was my first time buying a house and Chuck made it so easy. I have heard a lot of stories about the headaches of buying a house but thankfully didn’t have to experience any of it! Chuck walked me through the whole process and was available to me at all times for any questions I had. Day or night, it didn’t matter. He even showed up on the day of my signing. Chuck really went above and beyond, and I would recommend him to anyone who wants a stress free home buying process.

Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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August 07, 2019 at 1:07 PM
Recommend's Matthew

Excellent service on our purchase

Everyone was so helpful on our home buying journey and made things so easy

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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August 07, 2019 at 12:27 PM

Great working with you

Over the past year with have had Monica help us out with our mortgage and it has been great

FHA 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Edmond, OK
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August 07, 2019 at 12:22 PM
Recommend's Matt

Made it happen!

The team at FBC made my refinance happen! I never dreamed I would qualify and they made sure to do everything in their power to get my dream house and it worked! The team made the process almost painless and were SO patient with me and all of my questions and concerns.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 07, 2019 at 12:00 PM
Recommend's Maria

Service

My loan process could not have been any easier. Fabulous job

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Satellite Beach, FL
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August 07, 2019 at 11:54 AM
Recommend's Kelly

Best Lender

Closed in less than 3 weeks. Everyone is very helpful and responsive. Would recommend FBC to everyone!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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August 07, 2019 at 11:52 AM

3506 Canemont

Sometimes poor communication but they got the work done and did everything possible to close on my home.

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the nature of your loan, there may be instances of multiple teams communicating. We regret any miscommunication. We will use this experience as a training opportunity for our company.
Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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August 07, 2019 at 11:52 AM

Thank you

Thank you so much for helping us when we have lost hope.

FHA 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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