FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13795 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
June 12, 2019 at 11:15 AM
Recommend's Matt

Carlos Garcia

Excellent customer service was impressed on how fast calls are returned

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 12, 2019 at 8:13 AM

The Worst Home Buy Experience Ever

The loan approval process was the worst I have ever been a part of. From not knowing that the property was in a flood zone until 5 days before close due to no upfront research to needing additional docs the day before close that could have easily been completed days before close. The personnel attention to such a major decision was not provided at all. The process seems one sided in the pursuit to completion. We felt we were in it alone. Finally with this being the worst process no one. NO ONE communicated with us but the closing attorney. Again worst experience ever.

Alfonzo's Tip: Understand your type of client immediately. Manage each differently. Support the effort do not look to complete the effort. Do not make it so obvious with the motions. At a minimum make it seem as though this decision is as big for you as it is for the client. When issuing arise stay with the client all the way thru it.

FHA 30 Year Fixed Florida
Responds quickly
Branch: Jacksonville, FL
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June 11, 2019 at 10:25 PM
Recommend's Jared

Loan process

Loan and house fastest process I’ve been thru very good service.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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June 11, 2019 at 5:26 PM

simple loan

The loan process was very simple from beginning to closing. Our loan officer and loan processor were very helpful answering all our questions and always got back with is in a timely manner. Most of the documents were available to us online so the paperwork was all readily accessible to my husband and I, who are both full time workers. We enjoyed working with the team at FBC Mortgage, and really felt they always had our best interest, as buyers, in mind.

FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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June 11, 2019 at 1:12 PM

Amazing service

Kevin is very informative. He let us know all the details we needed to know

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 11, 2019 at 12:45 PM
Recommend's Keith

Great Experience

Keith and his team made what can be a stressful experience an easy and pleasant one. Their timely responses to my questions was very much appreciated. I would not hesitate to recommend Keith and his team to anyone.

Loan Officer
FHA 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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June 11, 2019 at 12:37 PM

First time home buyer

Jaad and Keith were so helpful in getting me up to speed on the process and all of the steps I needed to take in advance of applying for a home loan to improve my credit score. It was a little bit of a process for me, coming out of a divorce and getting back in to the working world again, but they helped me devise a game plan with baby steps to take and small goals each month to work towards. It went by so much faster than I expected and when it was time to start the loan process, they were extremely detailed in what paperwork I needed to provide in order to be approved. And because of that, it was a pretty smooth process!

Teyanna's Tip: Keep records of big purchases!

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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June 11, 2019 at 9:18 AM

Smooth Process

Lee made our process of getting our mortgage so smooth and stress free ! She was very thorough and made sure we got everything done by our closing date. I’m so very happy with everything. Thank you !

FHA Georgia
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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June 11, 2019 at 9:05 AM
Recommend's Kelly

Awesome

The experience with this lender was an awesome process. This was my first time purchasing a house of my own. They made it as simple for me as possible. There were times when I had questions as and they were right there with the answer. Highly recommend this lender.

Maria's Tip: Make sure all your paperwork is in order because you will need it several times.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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June 10, 2019 at 5:32 PM

Facilitating the Home Mortgage Process

The FBC Home Mortgage Process Team was friendly, courteous, understanding, and helpful at all times, because of Sheri Little, the Loan Officer; Cassie Jackson, the Loan Processor; Sarah Skaggs,Team Mortgage Loan Originator, as well as the rest of Team Beaufort. We greatly appreciated their help through this process since it was a long time since my wife and I had been through the Home Mortgage Process. Even after closing, we were able to ask any questions.

Clint's Tip: Highly recommend.

Conventional 20 Year Fixed SouthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Beaufort, SC
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June 10, 2019 at 4:09 PM

Wow just Wow

Working with FBC Mortgage, was an extremely smooth process. The Loan Officer was keen on communication and made sure to thoroughly explain each process. Being our second home , I can confidently say FBC and their team made this process stress free. Although we will be in this home for a while, I would definitely do business with FBC again!

VA Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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June 10, 2019 at 3:24 PM

Excellent Experience - Booker Family

Loan officer was very helpful and always available throughout the entire process

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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June 10, 2019 at 3:23 PM

Review

I was very pleased with FBC and especially working with Jeanne. She made everything easy and it was a pleasure to work with her.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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June 10, 2019 at 2:15 PM

Excellent, Timely, Professional

Jonathan Marcoline and each of his colleagues at FBC Mortgage, LLC were extremely knowledgeable and helpful throughout the entire purchasing/closing process for our new home. They provided timely answers to each of our questions, and offered feedback and advice with exceptional detail and personal attention. Jonathan and his team made what could have been a very stressful and complicated process manageable and easy to understand.

Conventional 30 Year Fixed Pennsylvania
Closed on time
Responds quickly
Loan met my needs

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June 08, 2019 at 9:13 PM
Recommend's Keith

Excellent

Keith and his team were wonderful to work with. Great communication from beginning to end, easy to work with, and very accommodating with my schedule. I highly recommend Keith and his team for my friends and family!

Loan Officer
Conventional Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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